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Business Profile

Associations

International Association of Professional Writers & Editors

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 54 total complaints in the last 3 years.
  • 23 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/15/2026

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I need a refund Transaction ID REMOVEDdate July 15, 2026 Payment amount$24.95 USD Total amount of this transaction$24.95 USD

    Business Response

    Date: 08/07/2026

    This charge was for 5 months of outstanding and unpaid membership dues. As this is a valid charge, we will be unable to refund it.

    Customer Answer

    Date: 08/20/2026

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID# REMOVED, and have determined that my complaint has NOT been resolved because:


    I never received a refund of:  $24.95  from IAWPE 

    “You have to believe in yourself, that’s the secret. Even when I was in the orphanage, when I was roaming the streets trying to find enough to eat to keep alive, even then I thought of myself as the greatest actor in the world“   REMOVED


     


     


     


    In order for the BBB to appropriately process your response, you MUST answer the question above.




    Sincerely,



    REMOVED









     

  • Initial Complaint

    Date:06/01/2026

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I enrolled in an IAPWE Professional Membership advertised as a $4.99 monthly subscription. Both the membership page and billing agreement represented the service as a single recurring monthly charge.After reviewing my REMOVEDstatements, I discovered repeated duplicate charges. My records show duplicate $4.99 subscription payments on October 22, 2025; November 22, 2025; December 22, 2025; February 22, 2026; March 22, 2026; April 22, 2026; and May 22, 2026. I was also charged an additional $4.99 on February 1, 2026.Instead of being billed once per month as advertised, I was repeatedly billed multiple times for the same subscription. I canceled my membership, revoked REMOVEDauthorization, and contacted IAPWE requesting an explanation and refund.I am requesting a full refund of $79.84, representing all membership fees paid. Due to the repeated duplicate charges, I no longer have confidence in the company's billing practices. I have attached REMOVEDstatements and membership records documenting the duplicate charges and advertised subscription terms.

    Customer Answer

    Date: 06/25/2026

    Better Business Bureau:

    At this time, I have not been contacted by International Association of Professional Writers & Editors regarding complaint ID REMOVED.

    Sincerely,

    REMOVED

    Business Response

    Date: 08/07/2026

    We can confirm that it would not be possible for someone to be charged twice without signing up for 2 separate subscriptions. 

  • Initial Complaint

    Date:05/22/2026

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 18th 2026 I was charged $194.61 to my REMOVEDby them and it took the money off my debit card. When I looked up the account it was signed up for in February 2023. I was incarcerated at that time and could not have signed up for it. They said it would take 5 to 8 days to process the refund. This seems like a scam cause money on REMOVEDis instant.

    Business Response

    Date: 08/07/2026

    We can confirm that the complainant's account has been cancelled and that it is not possible to sign up for a paid subscription without agreeing to do so on multiple screens throughout the process.

  • Initial Complaint

    Date:05/20/2026

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Years ago, I signed up for a membership totaling $4.99/mo. REMOVEDsince CANCELLED my membership (years ago). Today I was charged $430! After reviewing my REMOVED, it attempted to charge me $14.99 for a monthly fee which is $10 more than what my account was for anyways. Even then, thats 30 months of membership (by their math) that they charged me for randomly even though my account has BEEN cancelled. Not to mention, Ive received zero things in my email or in the mail mentioning an outstanding balance. I want my money back. This is not okay.

    Business Response

    Date: 08/07/2026

    We can confirm that the complainant cancelled their subscription in May '26.

  • Initial Complaint

    Date:04/02/2026

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested an account deletion on Feb 1st 2026, I submitted the information needed to get an account deletion on Feb 10. I was told on Feb 11 via REMOVEDthat my deletion request has been submitted. Fast forward to now, I am still getting charged a subscription fee for March and April and my account has not been deleted. I have sent 4 followup emails and nothing has changed. I am at a loss.

    Customer Answer

    Date: 04/29/2026

    Better Business Bureau:

    At this time, I have not been contacted by International Association of Professional Writers & Editors regarding complaint ID REMOVED.
    Additionally, if it is to be published, can you ensure to block out my personal information from the attachment that was in my original complaint? The personal information includes; my name, my 2 email addresses, and my REMOVEDtransaction ID.
    Sincerely,

    REMOVED-REMOVED

    Business Response

    Date: 08/07/2026

    We are showing that the complainant successfully cancelled their own account on 4/1/26.

    Customer Answer

    Date: 08/10/2026

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID REMOVED, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    REMOVED-REMOVED



     

  • Initial Complaint

    Date:02/25/2026

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a well-known scam that I fell for in REMOVED. I attempted to cancel my membership several times but was unsuccessful in reaching the company. I ended up blocking payments on REMOVEDa few years ago and havent heard anything of it until this morning when REMOVEDemailed saying my automatic payment didnt go through and I owe the IAPWE $650+. I would like to be removed from all IAPWE subscription and membership lists and have any fraudulent outstanding fees waived, and for this organization to be clearly identified as a scam.

    Customer Answer

    Date: 03/22/2026

    Better Business Bureau:

    At this time, I have not been contacted by International Association of Professional Writers & Editors regarding complaint ID REMOVED.

    Sincerely,

    REMOVED

    Business Response

    Date: 08/07/2026

    We provided cancellation instructions to the complainant at the time they requested cancellation. If the complainant did not complete the cancellation process and remained a member, their balance would continue to accrue. We can confirm that the complainant's account has been cancelled.

    Customer Answer

    Date: 08/13/2026

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# REMOVED, and have determined that my complaint has NOT been resolved because:

    [Your Answer Here]
     

    I saw the cancellation. Thank you. My REMOVEDstill has an outstanding balance that I will not pay. Please clear the balance.

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    REMOVED




     

  • Initial Complaint

    Date:02/17/2026

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had subscribed to a service of IAPWE back in 2021. In the first months, it was labelled as free trial package and claimed that there wouldn't be a renewal without my consent. However, for almost 4 years, the subscription has been renewed without my consent.I have been warned by REMOVEDabout the outstanding balance waiting in my account due to renewed subscriptions. I have contacted IAPWE in June 2025 in order to cancel my subscription -since I do not have access to my REMOVEDaccount- and they replied by asking the details of my account.On June 29, 2025, their customer service clearly stated that they had sent the cancellation request on my behalf.On August 29, two months later, I was billed again. I contacted them again and they replied by saying they had escalated the issue to their team REMOVEDDecember 2025, I had been billed again and in February 2026, another bill was sent.They are fraudulent when it comes to cancel the subscription as I can't do it my own.

    Customer Answer

    Date: 03/16/2026

    Better Business Bureau:

    At this time, I have not been contacted by International Association of Professional Writers & Editors regarding complaint ID REMOVED.

    Sincerely,

    REMOVED

  • Initial Complaint

    Date:01/07/2026

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I cancelled my subscription many months ago, I can no longer access my account but I'm still getting charged $7.99 a month due service I do not and can not use. I tried to call them but no one is ever available able they suggested to use the Contact Us page on the website but I can since I can no longer log in to the page.

    Business Response

    Date: 08/07/2026

    We are showing that this has been resolved and that the complainant received a refund already.

  • Initial Complaint

    Date:10/09/2025

    Type:Billing Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been receiving attempts to bill me from this business for 5 years after I told them to cancel my account and they refuse to quit.

    Business Response

    Date: 08/07/2026

    We are showing that the complainant's account was cancelled themselves back in December 15, 2020.

    Customer Answer

    Date: 08/10/2026

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# REMOVED, and have determined that my complaint has NOT been resolved because:

    Here is evidence that IAPWE continued to try and bill me for years after they acknowledged I canceled their service.

     

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    REMOVED




     

  • Initial Complaint

    Date:10/06/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have contacted IAPWE multiple times by email confirming account cancellation, have filled out the cancellation form on the website, and still am being charged monthly, despite written assurance by the customer service team that my account had been removed.

    Customer Answer

    Date: 10/30/2025

    Better Business Bureau:

    At this time, I have not been contacted by International Association of Professional Writers & Editors regarding complaint ID REMOVED.

    Sincerely,

    REMOVED

    Business Response

    Date: 08/07/2026

    We are not showing that the complainant ever followed the steps of the cancellation process, however, their account has since been cancelled.

International Association of Professional Writers & Editors is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.