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Business Profile

Business Profile

FragranceNet.com, Inc

Cosmetics Sales

Business Profile

FragranceNet.com, Inc

900 Grand Blvd

Deer Park, NY 11729-5745

Contact Information

900 Grand Blvd

Deer Park, NY 11729-5745

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BBB Rating & Accreditation

Accredited Since: 8/8/2011

Years in Business: 21

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Customer Reviews

1.94/5

Average of 110 Customer Reviews

Customer Complaints

218 complaints closed in last 3 years

156 complaints closed in last 12 months

BBB Rating & Accreditation

Accredited Since: 8/8/2011

Years in Business: 21

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Overview

This is a retail company that sells brand name perfumes, colognes and beauty products. 

Business Details

Location of This Business
900 Grand Blvd, Deer Park, NY 11729-5745

BBB File Opened:11/1/1999
Years in Business:21
Business Started:7/28/1999
Business Incorporated:7/28/1999
Accredited Since:8/8/2011
Type of Entity:Corporation
Additional Contact Information

Fax Numbers

  • (631) 582-8433
    Primary Fax

Phone Numbers

Email Addresses

  • Primary

Customer Complaints

218 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Delivery Issues
Status: Answered
anonymous user
The item was never delivered. I have struggled to get anyone on the phone, but when I did I was told that I had to keep contacting them in order to get any sort of refund. Each time I’ve reach out via phone or email, I have been told that there is nothing I can do but wait for the arrival of my package. The company claims it filed a lost package claim with fed ex but they have no updates and a 45 minute wait when you call. As I mentioned above, the one time I got anyone on the phone, I was legitimately told there was nothing they can do about it.Read More

Customer Reviews

110 Customer Reviews

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How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Alexandra R.

(5 stars)

02/22/2021

Been buying from here for years. Great products that are genuine, great prices, great customer service... I always check here first for perfume that I want.
... Read More

Business Details

Location of This Business
900 Grand Blvd, Deer Park, NY 11729-5745

BBB File Opened:11/1/1999
Years in Business:21
Business Started:7/28/1999
Business Incorporated:7/28/1999
Accredited Since:8/8/2011
Type of Entity:Corporation
Additional Contact Information

Fax Numbers

  • (631) 582-8433
    Primary Fax

Phone Numbers

Email Addresses

  • Primary

Business Categories

Local BBB

BBB Serving Metropolitan New York

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.