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Business Profile

Crowdfunding

Kickstarter, PBC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Crowdfunding.

Reviews

Customer Review Ratings

1/5 stars

Average of 20 Customer Reviews

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Review Details

  • Review fromPeter D

    Date: 06/21/2025

    A business model which does not hold a "creator" accountable for their promises. This creates deception and manipulation of genuine people who work for a living to help someone else's goals to be made. In return, it's an inviting breeding pool for deceivers and scammers. Kickstarter willingly sends the full funding to these "creators" and tells the supporters to go kick rocks. No wonder why they have a D- rating and an average of a 1-star review.
  • Review fromMatthew W

    Date: 06/17/2025

    This company facilitates scammers. They happily collect their cut of the money with zero vetting of the "creators". They frequently have projects where people just take the money and run and Kickstarter does nothing about it. Until they actually start caring about this and their backers, DO NOT back a project on their site!! Unless you really enjoy being taken advantage of....
  • Review fromKelly S

    Date: 03/17/2025

    They allow developers to collect money without any accreditation to the consumers. It's one thing to receive a product that is poorly developed then to just have a developer not even deliver. It's a place where consumers are scammed without any questions from Kickstarter.
  • Review fromCorey S

    Date: 12/03/2024

    Kickstarter's "not our problem" approach is a real problem. They don't hold their creators to any kind of accountability if a project "fails". I lost over $400 on a project from a company that was found out to have issues in the past. Kickstarter did nothing to limit this creators ability to scam more money out of people. I won't be backing any more projects on their website.
  • Review fromChris C

    Date: 11/29/2024

    This company has created the perfect medium for thieves to set up a fund raising campaign, collect a massive amount of money, and keep it without any repercussion's whatsoever.They can remain anonymous collect your money, and Kickstarter will keep their identity safe from your prying eyes.I have backed 3 projects. One actually sent me a product for my investment, but the other two absconded with my money and were never heard from again.Cant some government entity take over here and close these thiefs down??? Anyone working for Kickstarter needs to be thrown in jail and have their assets divided up between those of us they have stolen from.There needs to be an option for 0 star rating. I feel forced to have given them 1 star!
  • Review fromMary A

    Date: 10/31/2024

    Rating: F Kickstarter is by all accounts now in the business of providing an unethical crowdfunding platform to Scammers. (perhaps they always have been? ) They take their cut of, for instance, 1**K dollars and do nothing to hold scam creators accountable. They apparently are quite happy to allow backers to be scammed just as long as they (kickstarter) can take their cut of the money that was scammed out of the backers. Complete lack of integrity and ethics. Up until now, I have been lucky enough not to have been scammed by a Kickstarter creator, but that luck has run out Since Kickstarter clearly has no interest in doing anything to assist the backers in receiving products they backed Or facilitating a refund when they have not... I will never associate with a Kickstarter project again, Even if I know that the creator is ethical and honest - because Kickstarter does not deserve to be making major sums of $$ - perhaps countless tho*sands or mill*ons of dollars Or truly any $$ whatever amount it is, even if it's $2.50 - when they (KS) have absolutely no intention - or even the slightest remotest desire - to assist the backers and make sure the creators are as accountable as possible, including being ethical and honest and doing everything they can to fulfill the project and product that was funded by their backers.I would truly equate this company now to be or be akin to a Money laundering operation - Regardless of all the waivers that you may agree to when backing a project When this company does nothing to try to facilitate the ethical process of crowdfunding, it ultimately becomes (IMHO) either partially or fully a type of fraudulent or criminal organization when they make no attempt to hold their creators accountable.I sincerely advise staying away permanently from all kickstarter projects .
  • Review fromNick H

    Date: 08/24/2024

    As a successful campaign creator, I can tell you that not all campaigns are scams. Lately, Kickstarter has rejected a handful of new campaigns I've created for nebulous reasons. I say nebulous because their rejection had no specificity and only suggested based on their 'policy' that I 'change' the campaign. My latest, a candle campaign, was rejected because one of the scents was pot. Yes, that kind of pot. They said that ANY reference to marijuana is considered drug paraphernalia. I thought, OK, let's take a look at what other campaigns were green-lit by them that deal with 'drug paraphernalia.' A quick search resulted in dozens of campaigns APPROVED by Kickstarter with obvious themes to marijuana. One was ******* Cannabis while another was called SMOKE WEED. When I appealed their decision with links to all of these campaigns and accused them of selectively enforcing their nebulous policy, the appeal was immediately rejected. Kickstarter has outlived its usefulness and is now run by Democrats, much like ******* was and FB has always been.
  • Review fromSteven O

    Date: 08/08/2024

    I've been a backer on Kickstarter for a long time. Due to a recent backed project going poorly, I started looking back through my history and noticed that almost half of the projects I've backed have either taken my money and ran or failed to deliver.What I then noticed is that Kickstarter, PBC fails to take any responsibility, whatsoever, for the funds they receive. At best, this is a poor service. At worst, it is a cooperative criminal enterprise.There is literally no recourse for the backers of a project which fails to adhere to Kickstarter, PBC policies. In my experience, the company fails to adequately address fraudulent behavior which is only successful due to their product. This theft is only possible because of Kickstarter, PBC.Projects on which I lost money:- Shaintar: Legends Unleashed $150 - Red Aegis Roleplaying Game $350 - ***** in Wonderland Playing Cards $100 - Fateforge: A 5th Edition Roleplaying Game $150 I am currently backing one last item and then will close my account. I take responsibility for continuing to use a service that clearly offers absolutely no protection for the company's users. However, it is obvious that Kickstarter, PBC is complicit in theft by taking their cut of a funded project and then entirely disavowing any responsibility when creators do not deliver as contracted.
  • Review fromRegina H

    Date: 07/14/2024

    Another scam ANZENE on Kickstarter platform and the company does nothing to help backers get refunded or penalize the company stealing! Many of us have tried getting any kind of response from the seller, 928 comments last update Jan 2023 and funded May 2022. Since I will never help fund another project on Kickstarter I'm not going to speak highly on anyone else throwing their money, especially hundreds to thousands, on a platform that lets others just straight steal from those trying to help.
  • Review fromNorman F

    Date: 03/20/2024

    Prospective backers should be aware that a project can terminate at any time for any reason. There is no requirement for the project to inform you of its status or of its termination. There is no requirement for Kickstarter to provide any information about the project after it is underway. There is no way to prove that a project even existed after the funding closes. My project issued a couple of status updates. Now it does not respond to my requests for status and Kickstarter does not respond to my emails asking about the project. I have nothing to prove that any development occurred, and I have to assume that the sponsors just took the money and disappeared, I will never back another kickstarter project again. I should have checked BBB before becoming a sponsor.

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