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Business Profile

Telecommunication Consultants

The Unlocking Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telecommunication Consultants.

Reviews

This profile includes reviews for The Unlocking Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Unlocking Company has 2 locations, listed below.

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    Customer Review Ratings

    4.44/5 stars

    Average of 153 Customer Reviews

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    Review Details

    • Review fromChris S

      Date: 12/04/2025

      5 stars
      I normally don't leave reviews but i make the exception. I was very pleased with my experience with the unlocking company they advertised what they will do unlock your phone. Straight forward cost without the extras or hidden fees. I almost got suckered by another company they gave a price of $ ***** that was only to validate, Im like what? then asked for $106 to finish unlocking my phone. The Unlocking Company unlocked my ************ Galaxy S23 Ultra best part they were much lower cost, great communication and super fast turn around time. Thanks
    • Review fromCrystal W

      Date: 12/03/2025

      5 stars
      I had my doubts because the first IMEI i gave them to try couldnt be unlocked but I got another one and they got my IPhone 16 Pro unlocked!! Thank you so much for always answering my questions and getting back to me so fast! Awesome customer service and Ill definitely send everyone I know that needs an unlock straight your way!! Ill be back for sure!
    • Review fromAllison A

      Date: 11/25/2025

      5 stars
      Great experience always get the job done. Good communication very trustworthy

      The Unlocking Company

      Date: 11/27/2025

      Thank you *******. Were glad to hear youve had consistently positive experiences with us. Good communication and trust are very important to our team, and we truly appreciate you choosing The Unlocking Company!
    • Review fromGurpreet P

      Date: 11/25/2025

      5 stars
      Its work for me.with the premium services my iPhone (16 t-mobile locked) unlocked in an hour.little expensive premium services but worth.thanks for your service.recommend used there services

      The Unlocking Company

      Date: 11/27/2025

      Thank you for the great review! Were glad to hear the premium service unlocked your T-Mobile iPhone 16 in about an hour and that you felt it was worth it. We appreciate your recommendation and thank you for choosing The Unlocking Company!
    • Review fromJimmy P

      Date: 11/21/2025

      5 stars
      There are a lot of companies that offer services like this one and its hard to trust. But I will say I put my faith and trust in using their services through my experience. I can say I was satisfied in all categories. My services were processed, they were responsive, and they never once gave me the runaround, but they did offer an explanation regarding a small delay. Definitely will recommend to my friends and family because Im a satisfied customer.

      The Unlocking Company

      Date: 11/23/2025

      Thank you so much for sharing your experience! We understand how hard it can be to know who to trust in this industry, so it means a lot that you chose us. We're glad to hear everything was handled smoothly, that our communication was clear, and that even the small delay was explained properly.We truly appreciate your recommendation and are grateful to have you as a satisfied customer. If you or your friends and family ever need assistance, were always here to help! Just email us, ***********************************
    • Review fromAdam H

      Date: 11/18/2025

      5 stars
      My experience was fantastic. They promised to unlock my phone, and they absolutely delivered. Although the process took some time, everything arrived exactly as scheduled. Im very happy and they even followed up afterward to make sure everything was working properly and that the promised results were fully met.

      The Unlocking Company

      Date: 11/20/2025

      Thank you ****, were glad to hear everything was delivered just as promised and on schedule, even with the extra time needed for your device. Our team always follows up to ensure everything is working properly, so were happy that made a positive difference in your experience. Were here anytime you need us!
    • Review fromThalia H

      Date: 11/12/2025

      5 stars
      Wonderful! So recommended, works fast, well, the personal service is awesome they kind, they keep you updated about everything. Love it!

      The Unlocking Company

      Date: 11/14/2025

      Thank you so much for the wonderful feedback! Were glad to hear everything went smoothly and that our team kept you updated throughout the process. We truly appreciate your recommendation and your kind words about our service.Thank you for choosing TheUnlockingCompany, were always here if you need us again!
    • Review fromTerique A

      Date: 10/31/2025

      5 stars
      I have used them for years never failed me. My experience has always been I get my phones unlocked usually by 24 hour **** can't recommend them enough. (:

      The Unlocking Company

      Date: 11/02/2025

      Thank you so much for your continued trust and loyalty! Were thrilled to hear that youve had great experiences with us over the years and that your unlocks are consistently completed within 24 hours. Your recommendation truly means a lot.
    • Review fromRashida S

      Date: 10/30/2025

      5 stars
      Awesome Service! I have used The Unlocking Company many times in the past, and they have NEVER failed me. I always receive amazing ***************** and overall Great ****************** Service. I will NEVER use another Company because I know The Unlocking Company will definitely get the job done! I needed my ************* 7 Unlocked, and like many times before; I reached out to this family owned business, and within a few hours my phone was Unlocked. They are extremely fast, and reliable; I would not rely on any other company to get the job done.

      The Unlocking Company

      Date: 10/31/2025

      Thank you so much for your continued trust and loyalty!We truly appreciate customers like you whove been with us over the years, your kind words mean the world to our entire family-run team.Were thrilled to hear your ************* 7 unlock went smoothly and quickly! Our goal has always been to deliver fast, reliable, and professional service with the personal touch only a family business can provide.Thanks again for choosing us time and time again, well always be here whenever you need another device
    • Review fromCarlos S

      Date: 10/27/2025

      1 star
      This company promises to unlock any phone within 1 to 72 hours. I paid the fee they required to unlock my iphone 16 pro max, and so far thet have not delivered. I would never choose this company again for any services they provide. They just replied to most of my messages and this is one of their replies: "We only have really expensive **** premium servers right now which are around 300 and take 15 to 45 days. Otherwise, we need to continue working on it via the cheap method Sincerely, TUC Family"Meaning there is a bait and switch deal and this company should not be allowed to keep on charging a fee without delivering ANYTHING at ALL. Just cordial emails explaining that MY PHONE particularly is taking much longer than "usual" and still delivering absolutely NOTHING. Of course they want a $300 dollar fee to deliver. Do NOT trust this company and do not fall into their trap !

      The Unlocking Company

      Date: 10/27/2025

      Hello ******, We are sorry to hear about your experience. We encourage all potential and current customers to visit our website, specifically our FAQs, Product Page, and ****************** (which every customer must agree to before ordering). These pages provide all the pertinent information needed to make the best decision before purchase.Our listed time frame of 172 hours represents an average estimate based on previous successful orders. However, as clearly stated in our Terms and Conditions, delivery times can extend up to 30 business days depending on carrier systems, device models, and the type of unlock service *********** your specific case, your device falls under a restricted **** policy, which currently only has premium service routes available. We provided that information transparently and offered to continue your order using the standard, lower-cost method instead of requiring an upgrade.We remain committed to completing your unlock or issuing a full refund should the service exceed the 30-business-day threshold without success. Please reach out to us directly at *********************************** with your order number so we can review and resolve this for you promptly.

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