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Business ProfileforACLV
At-a-glance
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Business Details
- Location of This Business
- 6255 McLeod Dr STE 23, Las Vegas, NV 89120-4075
- BBB File Opened:
- 5/5/2010
- Years in Business:
- 14
- Business Started:
- 12/8/2009
- Business Started Locally:
- 3/9/2010
- Business Incorporated:
- 12/8/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Finney Enterprises
- Acforless.com
- Contact Information
Principal
- Mr. Gerald Finney, Jr., President
Customer Contact
- Mr. Gerald Finney, Jr., President
- Mr. Paul Salomon, General Manager
- Additional Contact Information
Fax Numbers
- (702) 413-6896Primary Fax
Email Addresses
- Primary
- (702) 413-6896
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/07/2022
- Complaint Type:
- Billing/Collection Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jeff C
06/16/2021
At this point the home was a empty shell. We had called got 4 companies to give us a bid to replace ac and heat pump as well as add 2 mini split units
In two front rooms. We also wanted to do something in our sunroom to be able to use it all year round. We moved from South Carolina and had a similar sunroom that had ac and heat and work well. We explained this too all salesmen that came to give us a bid. Not living in Vegas we were at the mercy of the ac and heat salesmen as to what it would take to cool and heat the sunroom.
We had signed a contract with another company and when aclv came out we informed him to this fact. He asked if he could still give us a price and go over the company history.
The other company wanted to install a 16 ton unit and 3 split systems as to add one to sunroom.
Aclv asked who we were signed with he proceeded to tell us why they were a bad company that we did not need 16 ton that the heat exchanger could only be 14 ton due to size. And we could move 2 vents to sunroom from front room and we would not need 3 split units. He stated he use to work for them and he knows there history of overselling units. I only wanted what we needed to do the job in our home and we be comfortable all year round. He also y
Told us the owner of aclv and the other company were partners and had bad split. He stated we go with a 14 Ton unit and 2 split units and moving the vents to sunroom would do the job. He was a great salesman and he said we can cancel the other company and he would call them and cancel for us. We went with aclv the next day the other company showed up before aclv had no idea we canceled. When the salesman got here with the install manager there were words the owner of aclv called me asked my side said his man was to cancel and was aware the bad blood between these 2 companies. Aclv installed all new unit. Well now to get to problem the sunroom cold in winter hot **** summer each time the techs came out asked them about the balance of the home as unit runs all time as in kitchen living room and dining room only 3 vents
I do not think there enough vents in that part home so unit has to work twice as hard to cool. I said aclv should install a split unit in sunroom and move those vents. There salesman lied to us took advantage of my lack of knowledge of vegas heat each time said they would talk to manager. Well this second summer last fall the service techs took pictures under house took reading of vent output and was going to talk with service manager. Never got call I called office was told would get call never happened now they did Offer a free cleaning of my pipes and check them out li said fix my ac heat problem before you touch anything else. The man that should unit and install manager are both gone as the install was a hassle as they wanted to do things the easy way but after calling office they did do it right to the best my knowledge. We signed up for a 10,000 loan if we needed it but told salesman we were going pay cashew paid $13,300.00 cash. Well what we get in mail 3 months latter collection notice for the $10,000 they got the loan amount even when we never signed the okay to process the loan that took 3 months to get resolved before aclv gave that company there money back.
I never been ignored like this before I feel sorry for the ladies in office and techs that come out this not there fault it is the owner of the company.
Remember this home was empty no flooring down vents could been moved and I asked if this was balanced never got any answer. This company seems either owner not know or he just don't care all f the salesman....
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