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Business Profile

Driving Lessons

King Driving Academy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driving Lessons.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I enrolled in this CDL program, I went one day, I had an family emergency and I called the office to ask for a refund full or prorated because I was not gonna be able to attend the school anymore, they said adviced no refunds,

    Business Response

    Date: 10/08/2025

    ***** ******** has to show proof of the family emergency that was held. If no proof is show he has 1 year to finish his CDL course with King Driving Academy.

    Customer Answer

    Date: 10/08/2025

    Complaint: ********



    I am rejecting this response because: this goes against HIPPA law and privacy to send Medical documents that have my sons personal information. Which I will not submit and have my sons personal information in the open.







    Regards,



    ***** ********
     

    [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

  • Initial Complaint

    Date:02/20/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    02/06/25 I went to class one day from 8 to 5 and just drove one time. I was told there would be 3 students at a time and there were 15 They gave me a schedule for 5 days
    I wasn’t satisfied
    with so many students at a time I askeffor the money back and they said they don’t give refunds

    Business Response

    Date: 03/18/2025

    Hello good day.

    *** ******* did assist class on February 8 ,2025. When he signed up it was explained to him the return policy once he stared his CDL Course with King Driving Academy. Attached you can find that the return policy is very clear about the conditions.

  • Initial Complaint

    Date:07/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ****** ******* signed a contract with King Driving Academy on 02-28-2024 to Get my CDL.
    I paid 3,600 (plus tax)
    My contract was for 4 weeks
    Monday through Friday 8am to 5pm.
    I completed everything I was required to have.
    I passed all My CDL testing I am required to pass.
    All I am waiting for is my Final Exam to be scheduled,The school can not give me a date .
    Every time I speak to the manager she tells me different days to check back with her. Every Day I check with the manager she is Telling me to check another day.
    My contract is up and I have no CDL final exam scheduled.
    I have recordings on the King Driving Academy manager telling me different days and times to check with her on my final exam date.
    I just want my final exam to be scheduled or my Money back.
    The school promises to Help students get A CDL And I have been given The run around on My final exam .

King Driving Academy is NOT a BBB Accredited Business.

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