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Business Profile

Air Conditioning Contractors

Air Pro New Mexico, LLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • William S

    Date: 03/29/2024

    In my opinion and experience you should be very weary of the billing and hidden costs at AirPro. For instance you will be required to pay a $90 dollar diagnostic fee, you will also be on the hook for the technician to drive to your house/business at $120 dollars per hour. In my instance I followed him around for 3.5 hours while he did approximately one hour of work. I was also charged $600 for refrigerant or $60 dollars per pound. The same refrigerant can be found retail for $10 dollars per pound. I did speak with **** the owner about these issues he refunded a 5% Military/First Responder/Senior discount which the technician should have deducted. Also he refunded a half a hour of labor, despite our discussion about paying for drive time, filling out the bill on the clock and the lack of work done which I was billed for. Im not saying dont use AirPro; I am saying you need to know what you are getting into if you do.

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