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Find a Location

At Home Carpet & Flooring has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAt Home Carpet & Flooring

    Retail Floor Materials
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/28/2023

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    At Home Carpet offers free In home Estimates for all flooring needs . They offer 12 months free financing and next day installation . 

    Products & Services

    Carpet- Wood - Laminate -Vinyl - Dura Ceramic - Luxury Vinyl Planks

    Business Details

    Location of This Business
    PO Box 392, Linden, NJ 07036-0392
    BBB File Opened:
    5/25/2012
    Years in Business:
    13
    Business Started:
    9/29/2010
    Business Incorporated:
    7/5/2010
    Accredited Since:
    3/28/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 13VH05966200 for this business, issued by NJ Division of Consumer Affairs

    These agencies may include:

    NJ Division of Consumer Affairs

    124 Halsey Street, 7th Floor, PO Box 45027

    Newark NJ 07102

    (973) 504-6200

    https://newjersey.mylicense.com/verification/

    Type of Entity:
    Corporation
    Alternate Business Name
    • At Home C&F, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 9:00 PM
    T:
    9:00 AM - 9:00 PM
    W:
    9:00 AM - 9:00 PM
    Th:
    9:00 AM - 9:00 PM
    F:
    9:00 AM - 9:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    9:00 AM - 6:00 PM
    Business Management
    • Mr. Ron Carter, Corporate Contact
    Contact Information

    Customer Contact

    • Mr. Ron Carter, Corporate Contact
    Additional Contact Information

    Fax Numbers

    • (908) 486-3141
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Saturday men were sent to my home to install flooring. It is Wednesday and there is a noticeable dip in the flooring that was installed. I have not heard back from the contact regarding confirmation of payment nor how to receive support regarding the warranty, so I'm not sure if this is a normal occurrence, though I imagine my floor should not squeak. I would like to be contacted and a time worked out where someone could come and take a look at the floor to eliminate the dip felt when walking, as well as the squeaking sound.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ashley P

    1 star

    08/29/2023

    I dont even want to give this place a star. The owner is rude, and unprofessional. I scheduled my free at home estimate for my boyfriends ********** were not home when they arrived, instead of contacting me personally they let my boyfriends brother sign the contract (drunk & hes bipolar) so I tried canceling the ************** trying to charge me over 600$ for no work, they didnt explain anything to him, took 300$ and they didnt contact the lease holder.

    At Home Carpet & Flooring Response

    02/13/2024

    Thats untrue what your saying and a complete lie .if anyone reads your reviews and believes it then I do not know what to say . Your brother as you state was not drunk not showed signs of any issues. He ordered the floor wrote a check and acted like every other customer . The issue became an issue only when you stated you hit financial hardships after you set up the installation of the floor . At this time we told you per the contract we ordered the material you are now responsible for it . Then and only then this story about a person being drunk and bi polar came up . We did not take you to court as we could have and let it be . We can not order material that you set upper installation and then have it sit in our warehouse and wait for someone to finally pick that style and color because you now do not want it. That is unfair to us and creates an expenses that becomes a burden

    Local BBB

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