Reviews

This profile includes reviews for Bed Bath & Beyond Inc. (Bankrupt)'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Bed Bath & Beyond Inc. (Bankrupt) has 390 locations, listed below.

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  Bed Bath & Beyond Inc. (Bankrupt)

  650 Liberty Ave. Union, NJ 07083

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  Bed Bath & Beyond Inc. (Bankrupt)

  2382 Brandermill Blvd Gambrills, MD 21054-1850

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  Bed Bath & Beyond Inc. (Bankrupt)

  2275 Summer St. Stamford, CT 06905

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  Bed Bath & Beyond Inc. (Bankrupt)

  76 Orchard Hill Park Drive Leominster, MA 01453

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  Bed Bath & Beyond Inc. (Bankrupt)

  280 N. Green River Rd. Evansville, IN 47715

Review Details

• Review fromMatthew S.

  Date: 12/16/2022

  1 star
  I created an account with Bed Bath & Beyond, online, and placed an order. They started sending me marketing emails, which is to be expected, but the problem is there is no way to opt out of said emails. All marketing emails they send do NOT contain an unsubscribe link. I went into my account on their site and looked everywhere, tried everything. The help info on their site is of no use. There is an obscure hidden page to unsubscribe from emails, which I had to find via numerous online searches. I filled out that form on two occasions, and neither time resulted in the emails stopping. I then contacted them via chat on their site and explained the issue, the rep then told me they had processed my request to stop receiving marketing emails. The next day, I got another email. Supposedly I'm a member of their rewards program, but there's no way to cancel or opt out of that, either, which is probably where this issue is coming from. The rep said I have the free rewards plan, not the paid one. I can't figure out how to cancel it or the emails. It's ridiculous that no matter what I do, I cannot unsubscribe from marketing emails from this company. This is actually illegal for them to do. All marketing emails must include an unsubscribe link, not to mention any other methods they provide for opting out should actually work.

• Review fromHeidi M

  Date: 12/15/2022

  1 star
  I will never order from this company again. Placed an order on the 1st of December it's now the 15th at 630 and still no package! I ordered from a company in ******* and got it sooner than this. I know it's the holidays but this is unacceptable.

• Review fromSusan S

  Date: 12/15/2022

  1 star
  Terrible! Scammers. Good old bait and switch. Sent different item than what I ordered- twice, found out the item I ordered was out of stock. Contacted them 4 times for a refund after providing them the same information over and over again, I received the same story each time... "Please note for the refund it will take up 24 to 48 hours for the process and 3 to 5 business days to be reflected in your account." No refund has been issued. There should be a NO STAR option!

• Review fromJessica S.

  Date: 12/13/2022

  1 star
  Bed Bath and Beyond had a Black Friday promotion that if customers spend $300 or more, they would receive a $100 reward. I made an in-store purchase of over $300 on 11/30/2022 and have not received the $100 after calling customer service two times and online chatting them four times to try to get my $100 reward. Each time, I was told either they escalated the issue, or an in-store purchase does not quality, or there was an IT issue, or the rewards has been approved and just needs ***** hours to get issued, but I would never hear back from BB&B and had to reach out to follow up. On the 4th time of talking to customer service, I expressed my extreme frustration (case ######-########), the agent told me "Your request will definitely be handled within 48 hours, and you will receive an email regarding it within that time frame." The case was not handled within 48 hours nor I received an email regarding it. So I reached back out to customer service (case ######-########) and was told the $100 rewards is on its way but needs 24 hours. Two days later, still nothing from Bed Bath Beyond. On my last time of reaching out to customer service (case ######-########), the agent was even more careless and told there was an IT issue and needs ***** hours to resolve it. At that point, I was very fed up with how irresponsible, careless, poorly trained these 6 agents I talked to and concluded BB&B is a store I will no longer shop at, nor recommend to friends and family. They falsely advertised the promotion, and even after I gave them 6 chances, they still could not fix the problem.

• Review fromMARK M

  Date: 12/11/2022

  1 star
  I placed and paid order # DEC 1, 2022 TOTAL $60.07 ORDER NUMBER BBB Seven Two Zero One One Zero Three Seven Four Zero nuLOOM ******* Curves **** 2-Foot 8-Inch x 8-Foot Runner in Cream The website showed a delivery estimated between Dec 03-Dec 10. It is now Dec 12. I have declined the charge with ***************** I purchased the same carpet from ********** for the same price and received the item within 2 days. I know that BB&B is close to bankruptcy. Please cancel this order immediately. Obviously, your vendors are nervous about sending products to you for sale due to the pending bankruptcy and the problems at the executive level along with a suicide. Again, the charge has been declined with Amex. Please cancel the charge immediately. You will not be paid for this runner rug. As of Dec 12, your website shows no information conerning shipping or even estimated date of shipping. Just shows vendors concerns about being paid in case you declare bankruptcy. Your economic condition is obvious. Thank you, *************************