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      Country
          Country

          Find a Location

          Smart Carpet, Inc. has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Smart Carpet, Inc.

              1913 Atlantic Ave Ste F1-2 Manasquan, NJ 08736-1029

              BBB Accredited Business
            • Smart Carpet, Inc.

              1646 Beaver Dam Rd Point Pleasant, NJ 08742-5174

              BBB Accredited Business
            • Smart Carpet, Inc.

              1951 Highway 33 # 1 Trenton, NJ 08690-1713

              BBB Accredited Business
            • Smart Carpet, Inc.

              331 Tilton Rd Ste 21 Northfield, NJ 08225-1201

              BBB Accredited Business
            • Smart Carpet, Inc.

              674 US Highway 202/206 Bridgewater, NJ 08807-1748

              BBB Accredited Business

            Business ProfileforSmart Carpet, Inc.

            New Carpet
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.67/5stars

            Average of 18 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/1/2001

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Sales and installation of carpet, wood, laminate, vinyl, and tile flooring for residential and commercial customers.

            Products & Services

            Carpet, Hardwood Flooring, Vinyl Flooring, Laminate Flooring, Tile, Carpet, Hardwood Flooring, Vinyl Flooring, Laminate Flooring, Tile

            Business Details

            This is a multi-location business.

            Find a Location

            Smart Carpet, Inc. has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Smart Carpet, Inc.

                1913 Atlantic Ave Ste F1-2 Manasquan, NJ 08736-1029

                BBB Accredited Business
              • Smart Carpet, Inc.

                1646 Beaver Dam Rd Point Pleasant, NJ 08742-5174

                BBB Accredited Business
              • Smart Carpet, Inc.

                1951 Highway 33 # 1 Trenton, NJ 08690-1713

                BBB Accredited Business
              • Smart Carpet, Inc.

                331 Tilton Rd Ste 21 Northfield, NJ 08225-1201

                BBB Accredited Business
              • Smart Carpet, Inc.

                674 US Highway 202/206 Bridgewater, NJ 08807-1748

                BBB Accredited Business
              BBB File Opened:
              10/7/1997
              Years in Business:
              28
              Business Started:
              9/1/1995
              Business Started Locally:
              9/1/1995
              Business Incorporated:
              1/1/1998
              Accredited Since:
              5/1/2001
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 13VH01833100 for this business, issued by NJ Division of Consumer Affairs

              These agencies may include:

              NJ Division of Consumer Affairs

              124 Halsey Street, 7th Floor, PO Box 45027

              Newark NJ 07102

              (973) 504-6200

              https://newjersey.mylicense.com/verification/

              • NJ Home Improvement Contractor License
              Type of Entity:
              Corporation
              Business Management
              • Mr. Brendan W. Phillips, Owner
              • Mr. Jude Cubberly, Vice President
              Contact Information

              Principal

              • Mr. Brendan W. Phillips, Owner

              Customer Contact

              • Mr. Jude Cubberly, Vice President
              Additional Contact Information

              Email Addresses

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/28/2022

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Answered
              Approximately 2 years ago my wife and I had smart carpet install brand new carpet in our or upstairs.It is just my wife and I walking on it but it is worn and we are trying to get it replaced under the warranty that smart carpet offers. After weeks/months of of emails and phone calls, we finally got a response from smart carpet.. They informed us that the manufacturer will cover the cost of the carpet but not the cost to reinstall it again. We simply don't have $1400 to have carpet installed again. We spent 5 or $6000 having these floors done and do not want to come out of pocket again. We cannot get ahold of anyone at smart carpet to try and help us. Our sales rep is completely ignoring us. Although they were very eager to reach out when they were trying to make a sale? We simply want what's fair. New carpet and installation at no cost to us or a 100% refund. My wife has been sending at least one email a week and calling smart carpet at least once a week with no response.
              Read More

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Shannon B

              1 star

              08/08/2023

              I dont like leaving negative reviews especially with todays economy but, after the incident today while driving I feel the matter needs to be addressed by the company and people need to be careful when driving near one of their vehicles. While driving home the rode I was traveling on changes speed constantly from 50 to 45, changes from 1 to 2 lanes multiple times and has many sharp turns. One of the companies drivers did not like the speed I was traveling and proceeded to go around my vehicle and proceeded to honk and flip me off repeatedly for at least a minute. I let this go at first but approximately 2 to 3 miles up the road I was behind him when he was making a right turn into a parking lot and proceeded to stop in the middle of the road and make it so that I would rear end him while honking and giving me the thumbs down out his window. When he did turn he stopped again in the entrance and continued his antics until I could not see him out my review window. I am very Thankful that I was a smart driver and left the appropriate distance so this would not occur and I had someone traveling with me incase this driver did take it any further. We were both scared that he was going to take it a step further when he pulled into the lot but, thankfully we made it home safe with no further incidents.

              Local BBB

              BBB Serving New Jersey

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