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          Infinity Energy has 1 locations, listed below.

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            Business ProfileforInfinity Energy

            Solar Installation
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/26/2022

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            12/14/2021
            Years in Business:
            14
            Business Started:
            3/3/2010
            Business Incorporated:
            11/5/2009
            Accredited Since:
            4/26/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 13VH05585000 for this business, issued by NJ Division of Consumer Affairs

            These agencies may include:

            NJ Division of Consumer Affairs

            124 Halsey Street, 7th Floor, PO Box 45027

            Newark NJ 07102

            (973) 504-6200

            https://newjersey.mylicense.com/verification/

            BBB records show a license number of 34EI01686400 for this business, issued by Board of Examiners of Electrical Contractors

            These agencies may include:

            Board of Examiners of Electrical Contractors

            PO Box 45006

            Newark NJ 07101

            (973) 504-6410

            http://www.njconsumeraffairs.gov/electric/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Infinity Solar Systems LLC
            • Infinity Roofing
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 AM
            W:
            8:00 AM - 6:00 AM
            Th:
            8:00 AM - 6:00 AM
            F:
            8:00 AM - 6:00 AM
            Sa:
            8:00 AM - 4:00 PM
            Business Management
            • Mr. Achilles Tzoulafis, Co-Founder
            • Mr. Efmorfopoulos Panagiotou, Co-Owner
            • Mr. Mathew Hildebrand, Partner
            Contact Information

            Principal

            • Mr. Achilles Tzoulafis, Co-Founder

            Customer Contact

            • Mr. Achilles Tzoulafis, Co-Founder
            Additional Contact Information

            Fax Numbers

            • (845) 920-8100
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: A consumer’s guide to going solar

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In September 2022 I had my solar System placed prior to that I had been dealing with the sales representative over the previous summer for the details of the solar panel. We discussed use of a backup battery and I was advised by the sales consultant that because I have a portable generator I won't need the backup battery which at the time was of savings. Solar panel company came their crew installed but there was no education that was given to me as the customer they didn't review anything with me . I was told the reason why that didn't happen is because somebody that was previously working with the company his name was **** Was no longer working with the company so therefore that portion of my interaction with the company got missed. After the solar panels was installed one of the installers told me "don't plug in a generator to that area on the side of your house because you can inadvertently burn your house down" He also told me that more information would be given to me prior to my solar panel going live. So here we are today the solar panel went live and I've been back-and-forth with the company to discuss the shortcomings of the education I received put in this $70000 equipment on my house. I'm being shafted around in the company and also told that I have to deal with my sales associate for that because the part that needs to be put on I have to pay out of pocket for . I do not feel this should be my responsibility to pay for that portion as had this information been brought up front to me I may have went with another company or made another decision I would have known more. That's also a major safety information that was withheld for me prior to having the panels put on and I'm very upset with that *********** fails to take accountability that they're not educated the public properly.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving New Jersey

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