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About

About This Business

BBB Accredited Since: 3/24/2004

Years in Business: 24

Products and Services

Alaska, Bahamas, Caribbean, Cuba, Mexico, Mediterranean, Europe, Antartica, Australia, Bermuda, Canada New England, Alaska Cruises, Asia Cruises, Australia/New Zealand Cruises, Bahamas Cruises, Bermuda Cruises, Canada/New England Cruises, Caribbean Cruises, Cruise Booking, Europe Cruises, Family Cruises, Gay & Lesbian Cruises, Hawaii Cruises, Holiday Cruises, Honeymoon Cruises, Last Minute Cruises, Luxury Cruises, Mediterranean Cruises, Mexico Cruises, Panama Canal Cruises, River Cruises, Romantic Cruises, Senior Cruises, Wedding Cruises, World Cruises

Business Details

BBB File Opened:
3/24/2004
Business Started:
9/10/2001
Business Incorporated:
9/10/2001
Type of Entity:
Corporation
Alternate Names:
CruiseDirect.com
International Voyager, Inc.
CruiseDirector.com
VacationOnline.com
Business Management:
Mr. John Maguire, President
Leonel Masis, Call Center Manager

Additional Contact Information

Principal Contacts
Mr. John Maguire, President
Customer Contacts
Mr. John Maguire, President
Additional Phone Numbers
Other Phone: (888) 407-2784
Additional Email Addresses
Sales: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 1095981 for this business, issued by State Department of Banking & Insurance

State Department of Banking & Insurance

20 West State Street, CN-040

Trenton NJ 08625

BBB records show a license number of 1093886 for this business, issued by State Department of Banking & Insurance

State Department of Banking & Insurance

20 West State Street, CN-040

Trenton NJ 08625

Additional Information

Payment methods
CruiseDirect accepts the following methods of payment American Express, Visa, Discover, MasterCard and bank drafts. 
Refund and Exchange Policy
These fees may be assessed if changes are made after deposit, or if the booking is cancelled. Fees listed below are in addition to the Cruise Line penalties. 

Cancellation: $35.00 per person * we will waive this fee in the event the guest has purchased travel insurance. 
Name change: CruiseDirect does not charge a fee to change names however the cruiseline may depending on the sailing.. 
Reissue or reroute boxed documents: $15.00 per package

Credit Card Declines - In the event that your credit card is declined, CruiseDirect will attempt payment up to two times and will attempt to contact you. If we are unable to obtain authorization, your cruise will be subject to cancellation and standard penalties will apply.
Business Categories
Travel Agency, Cruises

Latest Reviews

  • Mark L

    "I wored with Janrey on an Alaskan cruise. Conversed with Janrey via the Cruise Direct chat." ... Read full review

  • Fabrizio R

    "I would like to compliment Janrey for her professional approach to Customer Service.She is very knowledgeable and she has a very pleasant and friendly personality." ... Read full review

  • Tom D

    "Jenray was great very helpful with my needs and very fast"

View all Reviews

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