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          Find a Location

          Monkey Feet USA has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforMonkey Feet USA

            Online Retailer
            Multi Location Business

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.
            Alert:

            BBB has received a pattern of complaints concerning non-delivery and refund issues. Consumers allege when they purchase from this online business, they do not receive delivery of their products. On January 23, 2022, the BBB in West Florida sent a request to the business to address this pattern and what actions the business has taken to help eliminate the causes of complaints. No response has been received.

            As of March 22, 2023, the company's website has a message stating, “This store is unavailable.” 

            Effective 2/3/2023, postal mail has been returned from the Monkey Feet USA's Naples, FL address.   On Dec. 22, 2022, the business withdrew its certificate of authority to conduct business in FL and was re-registered as a business in New Jersey the same date. Monkey Feet LLC was originally organized in the state of New Jersey in 2015. 

            The complaints against Monkey Feet LLC from the BBB in West Florida have been transferred to the BBB in New Jersey, which will maintain the main profile for the company.


            At-a-glance

            Customer Reviews

            1.08/5stars

            Average of 166 Customer Reviews

            Customer Complaints

            420 complaints closed in last 3 years

            289 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Monkey Feet USA has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              10/24/2018
              Business Started:
              10/26/2015
              Business Incorporated:
              10/26/2015
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Monkey Feet LLC
              Business Management
              • Rachael Dalfonzo, Member
              Contact Information

              Principal

              • Rachael Dalfonzo, Member

              Customer Contact

              • Rachael Dalfonzo, Member

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              420 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/11/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              BBB unable to locate business
              4 orders charged from July and august 2022 and none fulfilled, none refunded

              Customer Reviews

              166 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Josie W

              1 star

              05/16/2023

              Would give 0 stars if I could. Ordered $80 worth of shoes in August, was supposed to be shipped in December. In March I tried to request a refund and couldnt. Its now May, the business has shut down I think & never received my shoes.

              Local BBB

              BBB Serving New Jersey

              BBB Reports On

              BBB reports on known marketplace practices.

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