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          NuMotion has 1 locations, listed below.

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            • NuMotion

              2105 Capital Dr STE 300 Wilmington, NC 28405-6489

            Business ProfileNuMotion

            Wheelchair Ramps

            Contact Information

            2105 Capital Dr STE 300

            Wilmington, NC 28405-6489

            Visit Website
            (910) 452-0999

            Customer Reviews

            1/5

            Average of 47 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D
            This business is not BBB Accredited
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            Overview

            This company offers wheelchairs, lifts, and ramps.

            Business Details

            Location of This Business
            2105 Capital Dr STE 300, Wilmington, NC 28405-6489
            BBB File Opened:
            6/28/2013
            Alternate Business Name
            • ATG Rehab
            Contact Information

            Principal

            • Jeanne Eggerling, General Manager
            • Cary Robinson
            • Customer Service

            Customer Contact

            • Jeanne Eggerling, General Manager
            • Ms. Kristen Albertson
            • Cary Robinson
            • Customer Service
            Additional Contact Information

            Fax Numbers

            • (910) 452-2935
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            21 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/30/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            June 2023 I contacted NuMotion & was told at least 12 times that they have a In House Mandate with NO exceptions. I explained the seat frame on my electric wheelchair was coming thru the seat. She gave me an appointment for June 29th. I was assured that they had staff that would be able to transfer me while the repair or replacement took place. I called again the next day & repeated my concerns & was told no supervisor was available. My ********Cordinator at my ********** called as well. When I went to my appointment there is a big sign inside the lobby stating you must have a caregiver with you to transfer you! When was I going to be told? I cant transfer on 1 leg! **** ordered me a new seat & seat belt assembly, stated when it came in theyd come to my house. WTH! Does anybody know the rules!!
            Read More
            Read 20 More Complaints

            Customer Reviews

            47 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            wendi h

            03/15/2024

            try to be patient but after 7 week and not hearing a word Not s single callabout the chair and when it would be finish. Be nice to go to the store Chair i total dead their tech came out he couldn't find out what was wrong as the batt were total dead said he'd have to get some ***** than come back to find out the problem that was like 3 weeks ago. Have to pay doordash to get my food that isn't cheap I have MS and are supposed to go every few weeks for my treatment. Haven't went for thm since mid Jan i keep hearing 2 weeks but the tech still has to come out here to find out hat is wrong than what anther 2 weeks

            NuMotion Response

            03/18/2024

            *******, we're sorry that you've experienced frustration while working with one of our locations. We would be happy to work towards bettering your experience with us. Please contact our ***************************** at ************ and we will be happy to connect you with the closest Numotion location in your area to better assist with your questions/concerns. Thank you!
            Read 46 More Customer Reviews

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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