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Business Profile

Air Conditioning Repair

Creech's Mechanical Air Conditioning Repair Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/30/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    AUGUST 27TH 7:AM 2022 I CALLED THIS PERSON TO REPAIR MY HVAC DUE TO MY A/C BLOWING HOT IN MY HOME. AT 9:30 AM HE CAME OUT AND SPENT LESS THAN 15 MINUTES AT MY HOME AND TOLD ME THAT I NEEDED FREON IN MY UNIT AND THAT HE FILLED IT UP. MY HUSBAND PAID HIM OVER 270.00 AND HE WROTE A RECEIPT.HE TOLD US TO LET MY AIR RUN FOR THE REMAINDER OF THE DAY AND ITLL COOL MY HOME BY DARK. I LEFT AT 11 AM AND STAYED GONE UNTIL 11 PM AMD MY HOME WAS STILL HOT AS AN OVEN. I RRACHED BACK OUT TO HIM THE FOLLOWING MORNING BY TEXT AND HE CALLED ME SAYING HE HAD A BUSY WEEK AHEAD. HE WAS UNABLE TO COME OUT AND OFFERED ME HALF OF MY MONEY. I TOLD HIM SINCE NOTHING CHANGED THEN I EXPECTEDALL OF MY MONEY IF HE WAS REFUSING TO FIX IT. I ALSO SENT HIM PICTURES OF MY HOME THERMOSTAT AT 88 DEGREES AND IT GOT TO 90 THAT NIGHT. I EXPLAINED TO HIM THAT I HAVE CHILDREN THAT HAD TO SUFFER. HE SAID HE TRY TO COME THE NEXT DAY WHICH WAS MONDAY. WE HUNG UP AND THE TEMP IN THE HOME CONTINUED TO RISE. I TEXTED HIM AND SAID I NEED HIM TO COME FOR SURE AND HE RESPONDED WITH "ILL REFUND YOU" HE ASKED FOR MY ADDRESS SO HE CAN "MAIL A CHECK" I EXPRESSED TO HIM THAT I NEEDED THE CASH I PAID HIM IN IMMEDIATELY SO I COULD PAY SOMEONE ELSE. I OFFERED TO PICK IT UP OR MEET HIM AND HE STOPPED RESPONDING TO MY MESSAGES. HE TEXTED ME THE FOLLOWING DAY AND SAID HE MAILED A CHECK BUT HE WONT RESPOND TO ANY MESSAGES OR ANSWER MY CALLS. HE IS AVOIDING ME AND I DONT BELIEVE HE SENT A CHECK BECAUSE HE WONT EVEN TALK TO ME.

Creech's Mechanical Air Conditioning Repair Service is NOT a BBB Accredited Business.

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