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Business Profile

Auto Repairs

Canady auto repair service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to his place of business on 03/31/2023 to get my o2 sensor fixed which was the bank 2 sensor 2 . He told me I had the wrong part I went back to the store to get the correct part I brought it back and he fixed it. The next day my check engine light came back on . I took it to autozone to put it on the code reading machine for the check engine light and it came back on for bank 2 sensor 2. I advised him about it and let him know he changed the wrong sensor, he then went to tell me that it could have been a faulty sensor. Since march 31st 2023 I have been in contact with him and it took him until 04/14/2023 to take another look at my car. He looked at it and told me to go and get another part for bank 2 sensor 2, I went and got the part and when I got back he was busy talking to a group of friends for about 5 minutes as I sat and waited for him to get started fixing on my car . His wife informed him that I was sitting and waiting for him to begin and he ignored her and continued to talk with friends for about 15 more minutes. I got tired of waiting so I decided to leave as I had to be to work and was nearly late because of this. I contacted him the following day and got the same thing in response, excuses. 04/15/23 I contacted him and he told me to come on Sunday which is 04/16/2023. He never told me a specific time when I asked when to come but he read my message. I text him again on April 16th/2023 to ask him what time would he like me to come but all he did was read my messages again. I then called him on April 16th 2023 and it was the same thing of him telling me he doesnt know when he will be there to do my car. In the midst of me waiting for him to correctly fix the proper part on my car the problem has gotten worse and my car has begun to get louder and louder its been a span of 2 weeks for a simple fix. All I want him to do is to fix the problem on my car as he promised thats it. I payed him $48.04 to fix it

Canady auto repair service is NOT a BBB Accredited Business.

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