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          Find a Location

          Lulu Press, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Lulu Press, Inc.

              700 Park Offices Drive Suite 250 Morrisville, NC 27560

              BBB Accredited Business

            • Lulu Press, Inc.

              PO Box 12018 Durham, NC 27709-2018

              BBB Accredited Business

            Business ProfileLulu Press, Inc.

            Publishers Book
            Multi Location Business
            BBB accredited business

            Contact Information

            700 Park Offices Drive Suite 250

            Morrisville, NC 27560

            Get Directions
            Visit Website
            (919) 459-5858

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.67/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            49 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/22/2003

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Lulu Press, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Lulu Press, Inc.

                700 Park Offices Drive Suite 250 Morrisville, NC 27560

                BBB Accredited Business

              • Lulu Press, Inc.

                PO Box 12018 Durham, NC 27709-2018

                BBB Accredited Business
              Location of This Business
              700 Park Offices Drive Suite 250, Morrisville, NC 27560
              BBB File Opened:
              7/28/2003
              Years in Business:
              22
              Business Started:
              2/5/2002
              Business Incorporated:
              5/28/2003
              Accredited Since:
              8/22/2003
              Type of Entity:
              Corporation
              Alternate Business Name
              • Lulu.com
              • Lulu Enterprises, Inc.
              • Lulu Jr.
              • Glasstree.com
              Business Management
              • Mr. Robert Young, President/CEO
              • Ms. Rachel Braynin, Operations Director
              Contact Information

              Principal

              • Mr. Robert Young, President/CEO

              Customer Contact

              • Ms. Thomas Bridges, Manager of Customer Support
              • Mr. Robert Young, President/CEO
              • Ms. Rachel Braynin, Operations Director
              • Ms. Lali Szumowski, Account Representative
              • Gilda Cabrera
              Additional Contact Information

              Fax Numbers

              • (919) 459-5867
                Primary Fax
              • (919) 447-3198
                Other Fax

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              49 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/05/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On December 2nd, 2023, I wanted to self-publish my first book through Global Distribution. I've purchased my own **** via ******, and wanted to use that **** for my first book.In the segment where I input all of my information for the ***** Lulu claims that the **** was already in use, thus, halting my progress in self-publishing. However, the **** I purchased was never used, and I contacted ****** to confirm that. ****** told me to contact Lulu, but they [Lulu] do not provide convenient service via phone call for customer support; only the flawed ticket system. I am unable to start my first book due to this false claim that my **** has already been used. I just need a more reliable and faster way to contact Lulu to resolve this issue.
              Read More
              Read 48 More Complaints

              Customer Reviews

              18 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Allen s

              02/17/2024

              I have not been paid my royalties in two months, what's going on? It used to be on the 17th of every month, but now Lulu has not sent me anything since November--what's the issue? I sent in a support ticket since there's no landline on their end. Before I take legal action against Lulu, I went this route first. Fix the issue before I contact an attorney.

              Lulu Press, Inc. Response

              02/19/2024

              Thank you for reaching out to Lulu via the BBB.Our support staff responds to inquiries Monday - Friday during regular business hours. We were able to locate your support ticket that was submitted Saturday. An agent will reply to you within the next ***** hours.Thank you for your continued patience.Lulu Press, Inc.
              Read 17 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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