ComplaintsforAsr Autosport
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Complaint Details
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Initial Complaint
03/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
These people want me to pay **** for a car I can't even drive. Then on top of that the transmission blew and they want me to pay for that to which is ****. I am a single parent and this company has completely took advantage of my situation. Plus they have me paying 95 a week on top of having full coverage insurance on a car that has a salvage title. They wouldn't even help me get it off the road where I was stuck with my child. I got the car in November and it's been problems since day one. I want my money back from these people and for them to never be able to do this to anyone elseBusiness response
03/30/2023
On the date of purchase ****** was aware the vehicle was a salvage title and signed documents acknowledging it, as well as documents disclosing the full finance price. It is also stated in the contract that our vehicles are sold as is but in ******'s instance we were willing to help her out by financing the cost of the repair which was not going to be $1,200. We went out of our way to try and help out ****** as best we could and in no way took advantage of her. Documentation with her acknowledgement of the contract can be sent in if needed.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.