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Business Profile

Pool Cover Sales

East Coast Pool Covers

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDarrell P

    Date: 07/18/2023

    5 stars

    Darrell P

    Date: 07/18/2023

    I will start by saying that **** and her team at East Coast Pool Covers have been nothing but professional and attentive. Our pool build has been a 21 month process non of which was their fault. To say I was frustrated with other subs is an understatement. **** and her team came out initially to install tracks. Then it was a waiting game with my hardscape guy. However, she took the reigns reached out to them multiple times to answer his questions and helped mediate the final pieces so she could do the final install.They came and in one day finished the project and not only showed me how to operate the system but sent me follow up videos and instructions on how to operate the system and use the sump pump.The product itself glides smooth in the tracks and retracts smooth as well. We could not be happier with our choice to go with ECPC!Thank You **** and your entire team!

    East Coast Pool Covers

    Date: 07/21/2023

    Thank you for your wonderful review! We're delighted that you had a positive experience with East Coast Pool Covers. Your satisfaction is our top priority, and we're thrilled that our team provided professional and attentive service throughout your 21-month pool build process. We take pride in delivering high-quality products and ensuring a smooth installation process. It's fantastic to know that you're pleased with the performance of your new pool cover system .If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your trust in us and are here to help.Thank you again for choosing East Coast Pool Covers, and we wish you many enjoyable moments with your new pool cover!Best regards,East Coast Pool Covers

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