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Business Profile

Chamber of Commerce

Outer Banks Chamber of Commerce
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Outer Banks Chamber of Commerce's headquarters and its corporate-owned locations. To view all corporate locations, see

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Outer Banks Chamber of Commerce has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • jennifer l

      Date: 09/19/2025

      Forget the old customer is always right philosophy at Coastal Home OBX in ****************, **, their real motto is bully, shame, and lie to the customer while refusing to stand behind their workmanship. I spent thousands furnishing multiple rooms. For one of four bedrooms, I ordered the **** bed in a pewter finish to coordinate with a dresser and nightstand. At my design meeting with *****, I was shown the **** in a white-wash finish and told it could be custom done in pewter. My invoice clearly specifies pewter. What I received was nothing close the bed delivered was a rough, black/charcoal version already flaking. It looked so bad a friend joked it had been salvaged from a fire. I notified my attorney within 24 hours of delivery. I asked that the bed be replaced with either another **** bed finished in pewter or the display model.Instead of correcting their mistake, Coastals solutions were:? Remove the bed, leave me with an empty room after delays, and issue a store credit I cant use, or ? Demand I pay $831.95 more ($450 delivery fee + $381.95 upcharge) to get the very bed I thought I had already purchased.And then it got worse. Instead of owning their workmanship issues, owner **** *** sent emails calling me ridiculous, insulting, and even a lunatic. He accused me of outbursts when every communication on my end has been handled professionally through my attorney.I didnt ask for an upgrade, favor, or discount. I only wanted the **** bed in pewter that I was sold, invoiced for, and paid for in good faith. Not a credit. Not a downgrade. And certainly not an upcharge for a bed I already bought.After weeks of stalling and gaslighting, the truth is clear: if something goes wrong, Coastal Homes playbook is to insult the customer, deny responsibility, and try to make you pay again for their mistake. Buyer beware.?? *********************************************** ?? *****************************************

    • Kathy R

      Date: 06/28/2025

      Don't rent from brimbly realtors. So many things wrong. Dirty from top to bottom. ***** pipe in pool that hurt one of my children. Fans, lights, outlets, oven not working. Fire ant roaches, and spiders. Nothing happened. Called 5 of the 7 days here. They should be looked into. They told us read the contract.

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