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Find a Location

FirstPoint Collection Resources, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFirstPoint Collection Resources, Inc.

    Collections Agencies

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    121 complaints closed in last 3 years

    51 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    FirstPoint, Inc. offers background screening, accounts receivable management and collections, Equifax credit and mortgage solutions, business credit reports and mystery shopping.

    Business Details

    Location of This Business
    Greensboro, NC 27401-2426
    BBB File Opened:
    2/29/2000
    Years in Business:
    24
    Business Started:
    2/29/2000
    Business Started Locally:
    2/29/2000
    Business Incorporated:
    2/29/2000
    Type of Entity:
    Corporation
    Alternate Business Name
    • FirstPoint Information Resources
    • FirstPoint Mortgage Resources
    • Insight
    • Mosaic Revenue Solutions
    • Consumer 1st
    • Mosaic Finance Solutions
    Business Management
    • Mr. Mark Prince, President & CEO
    • Mr. Scott Hall, Vice President
    • Ms. Renea Myers, Marketing Specialist
    • Mr. Bill Howard, Vice President of Finance
    • Mr. Anthony Robertson, CFO
    • Ms. Angie Brinkley, Manager of Operations
    Contact Information

    Principal

    • Mr. Mark Prince, President & CEO
    Additional Contact Information

    Fax Numbers

    • (336) 431-5001
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    121 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been told I owe a debt but was not provided with proof of this debt by the company. They then took more than what was told to be from my bank account and did not disclose the amount on any paperwork I was bullied to sign. I was not aware of this debt and was not provided with proof instead I was bullied by the representative that I would have to pay immediatly or I will face court proceedings 'When I asked for proof of the debt they said I could only see the document in court. I the stopped the payment with my bank, but now they are reversing the payment. The address on file for this company is not a store front rather a *** store. I want my refund and proof of debt.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Birgitta C

    2 stars

    03/28/2024

    They made something up about a debt that I supposedly had,

    FirstPoint Collection Resources, Inc. Response

    03/29/2024

    In response to this review against FirstPoint Collection Resources we do not have an account under the name of ***************************, so I am unable to respond to the review.

    Local BBB

    BBB® of Central and Northwest North Carolina

    BBB Reports On

    BBB reports on known marketplace practices.

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