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Business Profile

Lawn and Garden

SBM Life Science Corp

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/15/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased this product Bioadvanced All in one Lawn, Weed and Crabgrass Killer. We had just put in sod a couple months before and we had a crabgrass problem.The product said it was safe for lawns and it would kill the crab grass. Instead, it killed ALL of the grass in the area that I sprayed. EXCEPT for the crabgrass! The crabgrass continues to grow, and the rest of my lawn continues to die as the days go by. My lawn is dead, but the crab grass is still *********** now we have to pay for approximately 40 to 50 pieces of sod and the cost of replacing it. And hope that this awful product that I sprayed on the small patches of crabgrass, is not still going to ***** out and kill my new lawn.

    Business Response

    Date: 09/17/2025

    We are very sorry to hear that this happened. Please be assured that this is not the intended experience when using BioAdvanced All In One Lawn Weed & Crabgrass Killer. Many of our customers have great results when treating crab grass with this product, however there are some variables that could impact your individual application. In your letter, you stated that you would need to install 40 to 50 pieces of sod. In our experience, that would cover an average of around 135 square feet. The bottle does cover 5000 square feet, so you should have had more than enough for your application. You also pointed out the label states that the product is safe on lawns, however there are some grass types listed that it should not be used on. It's important that we understand more details to determine what we can do to help. Please reach out to our Consumer Affairs team by e-mail at ******************************************************************** or by chat at ******************************************** are available Monday through Friday from 8:30 AM to 5 PM CT.

SBM Life Science Corp is NOT a BBB Accredited Business.

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