Reviews

This profile includes reviews for Laboratory Corporation of America's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Laboratory Corporation of America has 562 locations, listed below.

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  Laboratory Corporation of America

  1250 Chapel Hill Rd Burlington, NC 27215-7141

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  Laboratory Corporation of America

  4461 Broadway Ste 300 Grove City, OH 43123-3064

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  Laboratory Corporation of America

  941 E Johnstown Rd Columbus, OH 43230-1851

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  Laboratory Corporation of America

  56 Westerview Dr Westerville, OH 43081-2682

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  Laboratory Corporation of America

  22 Old Short Hills Rd Livingston, NJ 07039-5604

Review Details

• Review fromWill L

  Date: 09/13/2024

  1 star
  Submitted my account to collections agency within a month of the laboratory service, without notice. I work for the healthcare system they now service. The collections agency also comes up as spam. So, without knowing I've been blocking the collections agency spam calls, while a bill which I already paid has increased. No way to contact, no way to know. Not only got double billed, but had "delinquency fees" associated with it... Again on a bill I already paid. No option but to pay. Extortion from my own healthcare system providers, enough to make me change my insurance from the system I work for to someone else.

• Review fromCarla V

  Date: 09/06/2024

  1 star
  The location that I've gone to for a very long time closed. I had an appointment there and was not notified they had closed, but I'm hearing no one was notified. I accidentally found out and made an appointment elsewhere. Then on the day of my appointment I got a text requesting confirmation at the original location, which was closed!! I've contacted so many phone numbers for labcorp, I've emailed corporate. No help whatsoever, no responses no answers. They just make an appointment close the location and don't bother to tell you. If I hadn't accidentally found out it would not have had the labs needed for my upcoming oncology appointment. This is unconscionable especially for a medical establishment. I will be going elsewhere for labs, LabCorp cannot be trusted.

• Review fromKenneth G

  Date: 08/29/2024

  1 star
  Forcing people to sit and wait to take a urin test for almost hours is ridiculous, and there is no reason for it.

• Review fromAlden S

  Date: 08/23/2024

  1 star
  LabCorp bought out Invitae. I had my provider order a loose connective tissue panel. Before LabCorp bought it out, it was somewhere in the ballpark of $250. Once they bought out Invitae, they hiked the price up to $3,500 and they didn't even list the cost on the website. This is atrocious, LabCorp. Whomever is responsible for the price gouging should be ashamed. Neurodivergent people have enough barriers and now you've just put up another one. Who can afford that to find out what type of ****** Danlos Syndrome they have?! How is this legal?

• Review fromBen B

  Date: 08/22/2024

  1 star
  Went to get my bloodwork at ****************** lab corp. I had an appointment, but was made to wait over 40 minutes past my appointment time to be seen. Which made my timed drug levels completely inaccurate, so I have to make another appointment, and return another day. But not here. If they are running 45 minutes late, at 8.45am, who knows how late the next people will be. If its a staffing problem, management needs to step in, to assist. But running 45 minutes late, is completely unacceptable. And no one came out to apologize. The tech was very blas about it, saying they were short staffed.

• Review fromJennalee C

  Date: 08/04/2024

  1 star
  I received a letter from Laboratory Corporation of America dated 07/11/2024. To date, I have been away from my residence for ***************************************************************************************************************************** this letter, LabCorp goes to the unnecessary trouble to insult and belittle me for what they INCORRECTLY ASSUME is my unwillingness to pay my bill. I sent my payment in today, upon discovering that I owed money. It is important to note that I am currently in training for a job that took two months to apply for. The process put a severe financial burden on me and I am finally recovering financially. I would urge each of you to file similar reviews against this company for their lack of compassion and professionalism in collecting monies owed for services! I have no problem paying my bills but, should I also have to endure being ridiculed and treated with anything less than respect?

• Review fromChris C

  Date: 07/19/2024

  1 star
  They sent me my first bill for lab work 5 months following service. They had the gall to put past due on the bill and demand payment immediately. While I can afford the payment, this company needs to bill on time and give patients options. I will not be returning to this lab if I can avoid it.

• Review fromKris C

  Date: 07/16/2024

  1 star
  Why can't I leave a 0 star review? I had labwork done in February. Received a strange correspondence regarding an insurance question for a very small portion of the labwork in March that clearly indicated they sent the letter to the wrong patient, so I responded to let them know that.For some reason my labwork was separated for billing purposes into two separate services: one for a small piece and then the main labwork (not usual in my experience).For BOTH, I received invoices in ****** ********* had not even been billed for the services at that point. I actually called and spoke with a representative about the larger bill and she indicated that she need to update some information with the doctor (nothing related to insurance, which they had on file).In May, they again processed invoices for both - this time both were sent as PAST DUE invoices and they still had not submitted to insurance for processing.(?!?!?!?)In late May, I was REFUSED SERVICES because they had yet to submit the February labwork to my insurance company. They tried to force me to pay a bill I did not owe!In June, they issued a COLLECTION NOTICE for the large portion of the labwork (almost $4,000) even though they still had not billed my insurance (which covers 100% of my labwork every single time). (Again, ?!?!?)They did not submit the claim to my insurance until the end of June!To be threatened with past due invoices and sent collection notices for bills that are not due & have not been processed with insurance is HARASSMENT! I require regular labs. If someone dies because Labcorp refused services for something it screwed up, there will be repercussions! This is to document for sufficient evidence for wrongful death, malpractice, class actions, or other appropriate legal action.I actually switched to Labcorp because of these same issues with Quest. What has happened to the national labs?? This is absolutely unbelievable! A governing agency needs to step up and do something!

• Review fromBryan M

  Date: 07/15/2024

  1 star
  My wife took her mother (who has ALS) to Labcorp in ******* NC. Went inside to ask if someone could step out to the car to draw her mother's blood since it's extraordinary difficult and painfull to get her in and out of the car, not to mention my wife has broken vertebrae from a previous car wreck. There is no available wheel chair if needed nor any consideration for anyone with disabilities. Labcorps explanation for this is, safety reasons. Thanks for being health professionals, and doing nothing for our sick, elderly, and handicap. You should all be ashamed!!!!

• Review fromAndre C

  Date: 06/21/2024

  1 star
  The unprofessional staff in the ***********, IL office didn't collect enough blood sample for the needed blood test. The results came back with the followed message:"LabCorp was unable to collect sufficient specimen to perform the following test(s), and is providing the patient with re-collection instructions".I never got instructions, I never got an email, text or phone call, no apologies. I set up a new appointment this for morning, took time off again just to be turn down. They refused to do re take without an order. I specifically said it was a re collection and point out the message in the report and yet they refused to re collect the blood, to acknowledge the mistake or offer a solution.