About
Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:North Carolina Attorney General v. HCA
On December 14, 2023, the North Carolina Attorney General filed a Complaint against HCA Management Services, LP, MH Master Holdings, LLLP, MH Hospital Manager, LLC, MH Mission Hospital, LLLP, MH Hospital Holdings, Inc., and MH Master, LLC (collectively HCA) for allegedly failing to provide quality, consistent emergency and cancer care services in violation of the terms of the Asset Purchase Agreement executed in January 2019 for the acquisition of Mission Health System.
The matter is pending.
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 1/1/1975
Years in Business: 130
Business Details
- BBB File Opened:
- 6/1/1971
- Business Started:
- 1/1/1896
- Business Started Locally:
- 1/1/1896
- Date of New Ownership:
- 1/1/2019
- Type of Entity:
- Limited Partnership
- Alternate Names:
- Sweeten Creek Mental Health and Wellness Center
- MH Mission Hospital, LLLP
- HCA Management Services, L.P.
- Asheville Specialty Hospital
- Mission Hospital
- Angel Medical Center
- Blue Ridge Regional Hospital
- CarePartners
- Highlands-Cashiers Hospital
- McDowell Hospital
- Mission Children's Hospital
- Transylvania Regional Hospital
- HCA NC Division
- Business Management:
- Ms. Kathy Spirito, Vice President
- Ms. Cindy Holloman, Director of Customer Service
- Mr. Greg Lowe, CEO
- Number of Employees:
- 12000
Additional Contact Information
- Principal Contacts
- Ms. Kathy Spirito, Vice President
- Mr. Greg Lowe, CEO
- Customer Contacts
- Ms. Kathy Spirito, Vice President
- Ms. Cindy Holloman, Director of Customer Service
- Ms. Anna Ansell, Compliance Manager
- Mr. Tom Adkins, AVP of Marketing and Communications
- Fax numbers
- Primary Fax: (828) 651-6559
- Other Fax: (828) 274-9452
- Additional Phone Numbers
- Other Phone: (828) 213-4696
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Hospital, Health and Wellness, Adult Day Care, Rehabilitation
Latest Reviews
Cody P
"Mom was at mission for 22 days. Had 2 abdominal surgeries, had to ask to for hours what scan results were then were told she needed "emergency surgery" only to wait hours more." ... Read full review
Ellen P
"When Mission/ Care Partners failed us in the worst way just before my dad's death (over the phone: "we're discharging him to home hospice but don't have anyone who can set him up and train you for his care at home"), Four Seasons Hospice based in REMOVEDNC stepped in at the last minute when I called them and explained how desperate for help we were. Mom and I couldn't have managed without Four Seasons, and I'm so grateful." ... Read full review
Lee R
"Been here almost 7 hours and still havent seen REMOVEDnurse back in room smartsss and said I was lying about how long weve been here all she needs to do is check front desk vein blew out during scan and nobody paying attention didnt even know it happened terrible experience"
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