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Headquarters Location

GoSouthernMD.com, LLC

Medical Equipment

This is a multi-location business. Find a location

Additional business information
Advertising Review: On August 23, 2017, BBB contacted GoSouthernMD.com, LLC regarding an advertising claim found on its social media page, https://www.facebook.com/pg/OxygenConcentrator/about/?ref=page_internal. Specifically, the company claims to have the "lowest prices."

According to the Code of Advertising, despite an advertiser's best efforts to ascertain competiti…

Current Alerts For This Business

Alert:
GoSouthernMD.com, LLC is currently displaying the BBB seal on its website. As of today, GoSouthernMD.com, LLC is not a BBB Accredited Business. BBB is currently awaiting a response from the company regarding this specific matter.

Also, the company's website provides the following address on its 'Contact Us' page, 8700 Durand Ave #200, Sturtevant, WI…
Misuse of BBB Name and/or Logo:
On July 25, 2017, BBB contacted GoSouthernMD.com, LLC requesting the company modify its advertisement. Specifically, the company is displaying BBB's seal on its website, https://www.gosouthernmd.com/. Use of BBB's seal may imply BBB Accreditation, although this company is not currently a BBB Accredited Business.

BBB's name and seals are federally …
Accreditation
This business is not BBB Accredited

Years in Business: 8

BBB Rating
F

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 1 Customer Review

Customer Complaints

1 complaints closed in last 3 years

0 complaints closed in last 12 months

View Complaints Summary

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
509 S 22nd Ave, Bozeman, MT 59718-6842

BBB File Opened:2/13/2015
Years in Business:8
Business Started:10/27/2011
Business Started Locally:1/26/2006
Business Incorporated:12/30/2014
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:Limited Liability Company (LLC)
Business Management
  • Mr. Rick Remitz, Manager
  • Ms. Staci Stafford, VP of Finance & Administration
Contact Information

    Principal

  • Mr. Rick Remitz, Manager
  • Ms. Staci Stafford, VP of Finance & Administration

    Customer Contact

  • Mr. Rick Remitz, Manager
Additional Contact Information

Fax Numbers

  • (406) 534-0370
    Primary Fax

Phone Numbers

Email Addresses

  • Primary

Customer Complaints

1 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Unanswered
anonymous user
PURCHASED A SIMPLY GO OXYGEN MACHINE A D PAID AN ADDITIONAL 199.00 FOR A 3 YEAR WARRANTY AND THE MANUFACTURER HAS STATED THE WARRANTY EXPIRED IN JUNE OF 2018. WE PURCHASED THE MACHINE IN JULU OF 2018. WE HAVE TRIED TO CALL THE BUSINESS AND JUT KEEP GETTING A BUSY SIGNAL. WE HAVE ALSO SENT 3 EMAILS TO THE COMPANY.
Read More

Customer Reviews

1 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Rob F.

01/05/2018

When I purchased $170 of medical supplies from GoSouthernMD in November 2016 through Amazon, I specifically asked what the expiration date of the supplies was, and was assured that it was told that there was 22 months. When I got the supplies, I discovered that it was only eight months. I complained on Amazon, and the chap named Rob at GoSouthernMD said his supplier had told him the 22 month number and that he couldn't get anything better at the time, but said I should just use the supplies, and when eight months had transpired, he would be able to get supplies that would last the remaining 14 months, and he would replace the left over supplies with those. Foolishly, I got his contact information (a gosouthernmd email address), and agreed to this. Fast forward to when the supplies expired. I tried to get in touch with him. The email doesn't bounce, but it doesn't get answered either. I tried numerous times over the last six months to get in touch with anyone at GoSouthernMD. Their phone number is a "test" number. Try it yourself: 1-262-671-4900. They have a beautiful web site that keeps selling stuff, but they don't respond to the web forms for contact. I also tried Amazon, but they knew the rules there better than I do, and Amazon's guarantee only applied for a short time after the order was placed. Amazon didn't respond to my inquiries either. My advice is to not deal with this company.
... Read More

Business Details

This is a multi-location business.Need to find a different location?

Headquarters
509 S 22nd Ave, Bozeman, MT 59718-6842

BBB File Opened:2/13/2015
Years in Business:8
Business Started:10/27/2011
Business Started Locally:1/26/2006
Business Incorporated:12/30/2014
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:Limited Liability Company (LLC)
Business Management
  • Mr. Rick Remitz, Manager
  • Ms. Staci Stafford, VP of Finance & Administration
Contact Information

    Principal

  • Mr. Rick Remitz, Manager
  • Ms. Staci Stafford, VP of Finance & Administration

    Customer Contact

  • Mr. Rick Remitz, Manager
Additional Contact Information

Fax Numbers

  • (406) 534-0370
    Primary Fax

Phone Numbers

Email Addresses

  • Primary

Local BBB

BBB Northwest - Pacific

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.