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Business Profile

Real Estate

Acquisition Realty Group

This business is NOT BBB Accredited.

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This business has 1 alert

Complaints

This profile includes complaints for Acquisition Realty Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Acquisition Realty Group has 2 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/05/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Broker *** Key of Acquisition Realty LLC contacting me to sell my Vidanta Membership for $490,000.00. Originally No money up front other than a Tax ID number. ************* many conversations documents back and forth and over a 6 month period I have been requested to and sent over $170,000.00 by wire. Being promised that this amount plus the $490,000 was in an irrevocable trust account at **************** Additional info: Acquisition Realty group LLC. ***************************************************************** the name ************************* is listed as an agent in good standing with ********************** of ********. However I found out the agent is located outside of the ******** area and is 85 years old.I have also talked to ********************* who is suppose to be an interest owner of the company and *********************** the company attorney.The website should be taken down the address associated actually belongs to a **************** Insurance Agent. The address on emails associated with their email address ******************************************************* is *********************************. I had an agent of the BBB confirm and said he went to the downtown location. He said he actually went there and the company occupies that location. That did not happen according to Missouri Attorney General who said no one of that name has ever worked at that office location. The BBB agent was lying to me at that time. I will file a complaint with BBB later.I have also talked to ********** in ****** he said he was at a law firm email; ******************** Lic.**********************************, Juridico ******** y Asociados, Tribunal ********************* De la ***************. Av. *********************************************************************************************************************************. Tel. ******************* I was contacted by the actual attorney of that name confirming it all false. I have also been contacted by individuals in ****** from SAT *********************** ************,Aduanas *************************** ************, ***************** of Finance *************************** ************.

    • Initial Complaint

      Date:04/17/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was approached to sell my Mexican time share. They made a high offer. I thought I did proper due diligence with internet searches and contacts with alleged principals. After that the process was very sophisticated. They had escrow receipts from Citi ********************* and notices and emails from that bank and several government agencies. They always wanted more money and promised it would be reimbursed by the wealth buyer, each time providing government assurances and bank receipts and parallel assurances. In the end they were a fraud and the money I sent them to cover government fees was all a sham. Very sophisticated sham.

    • Initial Complaint

      Date:04/14/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Accusations Reality Group was to pay me $70,200 for selling my travel club with Occidental travel club. After sending them $35,000 in transfer fees and taxes I realized I had been scammed. I tried to contact them and cannot get a hold of them.

    • Initial Complaint

      Date:01/29/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ****************************, Senior Broker, for Acquisition Realty called on November20,2023, stating that the Realty was serving as an intermediary buyer on behalf of an interested party in purchasing our time share. This was discussed at our last timeshare meeting. Verifying this person was real, I found his Realty License # was ********** with expiration date 6/30/2024 which was issued on 5/18/2000 in ********, ** *****. Thus, appearing legit, the paperwork and calls began on 11/21/2023 stating the process which would be taken to sell our timeshare. Next, I needed to register with the ******************** for a permit, $6,200.00 before Id able to conduct business in ******, which the buyer would deposit back into our ************ **** account # *********** under client # ********. Following directions ***** deposited my money into the ******* account on 12/07/2023. Next, the buyer attempted to pay the $39,375.00 but was denied. **** stated the only way to close the deal was for us to send the money and again it would be put back into Citibanamex by the buyer. Thats when ***** received the fraudulent notice on 12/19/2023. At that time, speaking to ****, I asked that the $6,200.00 be sent back to me. Numerous calls and game talk continued, until I ignored all calls from ****, **** and lawyers.I would like my $6,200.00 returned.Last, please identify Acquisition Realty as a fraudulent company.****** and ************************* ***************************************************************** *********************** ***********

      Customer Answer

      Date: 02/06/2024

      I will mail my clarification.

    • Initial Complaint

      Date:11/24/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      10/19/2023 - $6370 wire transfer to BBVA *********** in ******.11/06/2023 - $19910 wire transfer to BBVA *********** in ******.We thought we were selling a Vidanta Timeshare in ****** called Deluxxe at the Grand Mayan for $127,400. The first fee was to register a tax ID number with ******. The second transfer was a security bond as there had been identified fraud through wire transfers to ****** in the past. The government was holding back payment and agreed to the huge security bond in order to release the funds to us. Then a request was made for a further payment which we have refused to do since I contacted ******* and discovered that this was a total fraud. The agent, *************************, was very convincing.

    • Initial Complaint

      Date:06/12/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The were suppose to buy a timeshare and they said they were on the 22nd floor and there has been no one on that floor for 6 years according to building residents. They hang up on me every time I call  and they security people have never seen them and somehow they have an A plus rating with the BBB. They have different locations but the same phone number.  I have been trying to contact them but they refuse to answer and when they do they hang up on me.

      Business Response

      Date: 08/01/2023

      After a full review of the
      circumstances surrounding the complaint from Mr.*** 

      It has come to my attention that Mr.*** was a prospect but never finalized a
      signed agreement which would have been legally binding.

      The investors decision to not entertain Mr. ***’s membership is out of our
      control and does reserve the right to refuse service to anyone including
      acquisition realty group.

      We appreciate the effort Mr. *** has taken to finalize process However the
      investor declined any further business in connection to Mr. ***’s membership.
      We always strive to better ourselves and our business with our clients
      satisfaction and feedback. Including Mr. ***’s.

      As you can appreciate acquisition realty group is also under contractual
      obligation and is subject to strict adherence to regulatory processes and
      adherence including the Better business bureau St. Louis office.

      Good luck

    Acquisition Realty Group is NOT a BBB Accredited Business.

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