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Customer Review Ratings
Average of 18 Customer Reviews
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Review fromKaren T
Date: 04/22/2025
5 stars**** and crew did great job - both inside and on outside our home - including working through some rainy, muddy challenges. Our basement is now dry and they communicated what was going on every step of the way, were on time every day, and did a surprisingly awesome job with cleanup inside and yard reseeding outside. I would highly recommend them.Review fromMargaret B
Date: 04/21/2025
5 starsMargaret B
Date: 04/21/2025
The two men were fabulousthey identified the problem and fixed the issue.
Perma Jack of St. Louis
Date: 04/22/2025
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you were pleased with our service. Our team takes great pride in providing prompt and effective solutions, so it's great to know that our same-day response and combo sump pump inspection and adjustment met your expectations. Well be sure to pass along your kind words to the technicianstheyll be happy to hear they made a positive impression. If you ever need anything in the future, were just a call away!Best regards,The Perma Jack of St. Louis TeamReview fromFrances M
Date: 04/12/2025
5 starsFrances M
Date: 04/12/2025
The guys who worked at my house on ***************** did a great job. ******* **** *****, New guy were great to work with. Very polite and respectful.Perma Jack of St. Louis
Date: 04/16/2025
Thank you very much for your thoughtful review. We sincerely appreciate your kind words regarding the work completed at your home. It is always our goal to provide professional, courteous, and high-quality service, and we are pleased to hear that ******* **** *****, and our newest team member met those expectations.We were glad to assist with the installation of your partial interior drain system and the stabilization of your foundation wall using plate anchors. Should you have any questions or require further assistance in the future, please do not hesitate to contact us. Thank you again for placing your trust in *************************** regards, The Perma Jack of St. Louis TeamReview fromBill B
Date: 04/10/2025
5 starsBill B
Date: 04/10/2025
Great work on a sump pump replacement with a storm headed our way. Also use them for drain tile and related work. ***** has been great at managing appointments and ***** did a great job on the install.Perma Jack of St. Louis
Date: 04/12/2025
Thank you so much for the wonderful review! We're thrilled to hear that ***** was able to get you scheduled quicklyespecially with the weather turningand that ****** delivered a fast and professional installation. It means a lot to us that you've trusted Perma **** for multiple projects over the years. We truly appreciate your loyalty and kind words about our team and pricing. Thanks again, and dont hesitate to reach out if you ever need us!Best regards,The Perma Jack of St. Louis TeamReview fromBrian G
Date: 04/04/2025
5 starsBrian G
Date: 04/04/2025
Great work by the team, timely and very professional. They installed a sump pump and the cleanup was excellent.Perma Jack of St. Louis
Date: 04/08/2025
Thank you for the fantastic 5-star review! We're so glad to hear that you were pleased with the work our team at Perma Jack of St. Louis provided. Its great to know the installation of your sump pump and interior drain system was handled professionally and on time. We take pride in leaving every job site clean, so we're happy the cleanup met your expectations as well. Thanks again for trusting us with your projectplease dont hesitate to reach out if we can help with anything in the future! Keep in mind that our system is covered by lifetime of structure warranty. Best regards,The Perma Jack of St. Louis TeamReview fromDavid W
Date: 04/03/2025
5 starsDavid W
Date: 04/03/2025
Outstanding experience from the initial bid to the completion of the project. I had contacted Perma Jack of St. Louis after noticing diagonal cracking in the walls surrounding two windows and an internal wall opening. Their ************* Specialist conducted a thorough inspection of our house and recommended installation of six push-piers around two sections of the foundation exhibiting cracks. A very competitive bid was provided, for which I was given ample time to consider and accept, and an estimated start date was given. A team of three workers showed up exactly when scheduled and spent the next 5 days excavating the holes, installing the piers, and cleaning up after completion of the job. The workers were courteous, hard-working, and demonstrated great expertise in their work. I noticed "tighter" floors in the area of the house where they were working almost immediately. Final pricing was exactly what was bid, with no hidden fees, even though the job took 2 extra days than expected due to encountering excessive rocks. It has been two weeks since the work was completed, and I am still happy with the outcome and can highly recommend Perma Jack of St. Louis for installation of foundation piers.Perma Jack of St. Louis
Date: 04/05/2025
Thank you so much for taking the time to share your experience with Perma Jack of St. Louis! We are thrilled to hear that you were satisfied from the initial inspection through to the completion of your project. Its great to know our ************* Specialist was able to clearly explain the process and provide a competitive, pressure-free bid. We also appreciate your recognition of our crews punctuality, professionalism, and dedicationespecially as they worked through tough conditions with the rocky soil. Ensuring we deliver top-quality work without surprises, even when unexpected challenges arise, is a core part of our commitment to our customers. We're especially glad to hear that you've already noticed improvements in your homes stability. Your kind words and recommendation mean the world to us, and were grateful you chose Perma Jack of St. Louis for your foundation repair. If you ever need anything in the future, please dont hesitate to reach out. Thanks again for your trust and support!Best regards,The Perma Jack of St. Louis TeamReview fromTom and Sherri H
Date: 03/28/2025
5 starsTom and Sherri H
Date: 03/28/2025
Great experience! They put in 2 piers on the back of our house and, as we watched, we could appreciate their expertise and can tell the difference while standing on our back porch now. We would definitely recommend them!Perma Jack of St. Louis
Date: 03/31/2025
Thank you so much for your 5-star review! Were thrilled to hear that you had a great experience with our team. Your recommendation means a lot, and we truly appreciate your trust in our work. The square shaft helical piers that we installed under your home to prevent future vertical settlement, are backed by a lifetime of structure warranty. Last year was our 50th anniversary and were only now getting started! If you ever need anything in the future, you know that you can count on us. Best regards,The Perma Jack of St. Louis TeamReview fromScott S
Date: 11/16/2024
5 starsScott S
Date: 11/16/2024
A great company that did not try and sell us more than we needed. The three crews, one to install a drain, one to pour concrete to seal the drain, and one to patch two cracks in the basement walls, all arrived on time; all were professional, and all cleaned up after themselves. We are happy with the team and the price. They explained what, how, and why they did what they did and left a clean space when done. We would recommend them to others, and you owe to yourself to at least get a quote from them.Thank you.Perma Jack of St. Louis
Date: 11/19/2024
We are grateful that you and **** chose us to install a partial interior drain system and polyurethane inject one crack and carbon fiber two other cracks. We couldnt be more thrilled that you were happy with the efforts of our crews and the ************* Specialist that worked with you to analyze and craft this project. Were celebrating our 50th year in business and we pride ourselves on honesty, experience, and proficiency. We never push unnecessary repairs! Thanks for your input and please let us know if we may be of any assistance in the future. Best regards, The Perma Jack of St. Louis TeamReview fromAnn W
Date: 10/17/2024
5 starsAnn W
Date: 10/17/2024
I would highly recommend this company. We had a drain tile system installed and they provided A+ service. If I need any additional work to be done at my home I would use them again. I have already recommended them to someone. Thank you.Perma Jack of St. Louis
Date: 10/18/2024
Ann and Brian, we sincerely appreciate your input regarding the drainage project that we recently completed at your home. We are grateful that you chose us for this project, knowing that you had other choices. The team that worked on your project has decades of experience, so you can rest assured that the system was correctly installed. We back it up with a lifetime of structure warranty. We’re celebrating our 50th year in business, and we’ll be here for many years to come if we can ever be of future service to you. Thanks too, for recommending us to someone else. Best regards, The Perma Jack of St. Louis TeamReview fromDavid M
Date: 10/07/2024
5 starsDavid M
Date: 10/07/2024
***** and his crew were top notch. Great work, very courteous and professional. Highly recommend PJ of ***.Perma Jack of St. Louis
Date: 10/08/2024
Thank you for providing details of your recent experience working with us to install an interior drain system and an exterior French drain. Our entire team truly enjoyed working with you on this project, and they were thrilled to learn that you were pleased with the outcome. As we celebrate our 50th year in business, we are truly appreciative of customers like you, who have relied on our ******************************************* and ********************************************* services. Rest assured that we will be available in the future, if we may be of any further assistance. Best regards, The Perma Jack of St. Louis Team
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