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Review fromAlex R
Date: 05/08/2025
5 starsAlex R
Date: 05/08/2025
We recently had Perma Jack of St. Louis come out to install a perimeter French drain, sump pump system, and egress window in our basement. We mostly did this because we are in the process of finishing our basement. Knowing this, the team at Perma **** helped walk me through what would be the best options to keep my basement ********, the system designer and inspector, came to my house and was wonderful to work with. He clearly has an in-depth knowledge of all of the systems that they install and why they are necessary.When it came to the actual work being performed on the house, the whole team got the majority of the work done in under two days. All of this while keeping my basement as dust-free as a project like that can be. ****** and his crew, ***** **** and **, who were responsible for the French drain and sump pump install, were very respectful and friendly to my wife and kids, which is a bonus as my kids are good judges of character!The egress window installation also went very well. ***** **** and **** handled this and even dug the hole for the window well by hand. However, the company that shipped the egress window well apparently sent the wrong size cover. ***** stayed in touch with me to make sure I knew exactly when it would be coming in and when it would be installed (it was only a few days later).Edited later: I forgot to mention that I also had some foundation cracks filled & covered with carbon fiber for stability. ***** did this work and my Wife had nothing but good things to say about him as I was not home when he came by to do that work.With all of that and the rains over the past week and a half, my basement has stayed completely dry. I have heard the sump pump running, which is a great sign that their work will keep my basement free from water.I highly recommend working with the Perma **** team for any basement waterproofing or egress window needs.
Perma Jack of St. Louis
Date: 05/10/2025
Thank you very much for taking the time to share this thoughtful and detailed 5-star review. We are truly grateful for your kind words and are delighted to hear about your positive experience with ************************* was our pleasure to assist you with the installation of your perimeter French drain, sump pump system, egress window, and foundation crack repairs. We are pleased to know that ***** ******* ***** **** CJ, ***** **** ***** ****** and ***** were able to meet and hopefully exceed your expectations throughout the process. Providing exceptional workmanship and delivering a high standard of professionalism and customer service are core values of our team, and it is gratifying to know that these qualities were reflected in your experience.We are especially pleased that the recent rains have put our work to the test and that your basement has remained completely dry, providing you with the confidence and peace of mind you sought as you prepare to finish your basement.Thank you once again for your trust, recommendation, and kind feedback. Should you require any further assistance in the future, please do not hesitate to contact us. We sincerely appreciate your support and look forward to being of service ********** regards,The Perma Jack of St. Louis TeamReview fromSandra B
Date: 04/24/2025
5 starsSandra B
Date: 04/24/2025
The installers had my sump pump replaced in under 30 minutes! It was a warranty job and the company had it fixed within 3 days of my call. It was a great job by everyone involved in the process.Perma Jack of St. Louis
Date: 04/25/2025
Thank you for taking the time to share your positive experience with Perma Jack of St. Louis. We are pleased to hear that your sump pump replacement was completed promptly and to your satisfaction. It is always our priority to address warranty concerns efficiently, and we are glad our team was able to complete the repair within three days of your call. We appreciate your kind words and will be sure to share them with everyone involved in the process. Thank you again for your trust in our ************ regards,The Perma Jack of St. Louis TeamReview fromKaren T
Date: 04/22/2025
5 starsKaren T
Date: 04/22/2025
**** and crew did great job - both inside and on outside our home - including working through some rainy, muddy challenges. Our basement is now dry and they communicated what was going on every step of the way, were on time every day, and did a surprisingly awesome job with cleanup inside and yard reseeding outside. I would highly recommend them.Perma Jack of St. Louis
Date: 04/23/2025
Thank you for the excellent 5-star review! It's great to know the communication, punctuality, and attention to detailboth inside and outside your homemet your expectations. We're pleased to hear that **** and the crew delivered a successful installation of our patented Perma Jack ****** to address the vertical settlement issues around your home. Working through rainy and muddy conditions can be challenging, but our team is trained to maintain precision and quality regardless of the environment. We're also pleased that the polyurethane injection of four cracks has resulted in a dry basement, and that our final cleanup and lawn restoration efforts were appreciated. Your recommendation means a lotthank you for trusting us with your homes ************************* regards,The Perma Jack of St. Louis TeamReview fromMargaret B
Date: 04/21/2025
5 starsMargaret B
Date: 04/21/2025
The two men were fabulousthey identified the problem and fixed the issue.Perma Jack of St. Louis
Date: 04/22/2025
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you were pleased with our service. Our team takes great pride in providing prompt and effective solutions, so it's great to know that our same-day response and combo sump pump inspection and adjustment met your expectations. Well be sure to pass along your kind words to the technicianstheyll be happy to hear they made a positive impression. If you ever need anything in the future, were just a call away!Best regards,The Perma Jack of St. Louis TeamReview fromFrances M
Date: 04/12/2025
5 starsFrances M
Date: 04/12/2025
The guys who worked at my house on ***************** did a great job. ******* **** *****, New guy were great to work with. Very polite and respectful.Perma Jack of St. Louis
Date: 04/16/2025
Thank you very much for your thoughtful review. We sincerely appreciate your kind words regarding the work completed at your home. It is always our goal to provide professional, courteous, and high-quality service, and we are pleased to hear that ******* **** *****, and our newest team member met those expectations.We were glad to assist with the installation of your partial interior drain system and the stabilization of your foundation wall using plate anchors. Should you have any questions or require further assistance in the future, please do not hesitate to contact us. Thank you again for placing your trust in *************************** regards, The Perma Jack of St. Louis TeamReview fromBill B
Date: 04/10/2025
5 starsBill B
Date: 04/10/2025
Great work on a sump pump replacement with a storm headed our way. Also use them for drain tile and related work. ***** has been great at managing appointments and ***** did a great job on the install.Perma Jack of St. Louis
Date: 04/12/2025
Thank you so much for the wonderful review! We're thrilled to hear that ***** was able to get you scheduled quicklyespecially with the weather turningand that ****** delivered a fast and professional installation. It means a lot to us that you've trusted Perma **** for multiple projects over the years. We truly appreciate your loyalty and kind words about our team and pricing. Thanks again, and dont hesitate to reach out if you ever need us!Best regards,The Perma Jack of St. Louis TeamReview fromBrian G
Date: 04/04/2025
5 starsBrian G
Date: 04/04/2025
Great work by the team, timely and very professional. They installed a sump pump and the cleanup was excellent.Perma Jack of St. Louis
Date: 04/08/2025
Thank you for the fantastic 5-star review! We're so glad to hear that you were pleased with the work our team at Perma Jack of St. Louis provided. Its great to know the installation of your sump pump and interior drain system was handled professionally and on time. We take pride in leaving every job site clean, so we're happy the cleanup met your expectations as well. Thanks again for trusting us with your projectplease dont hesitate to reach out if we can help with anything in the future! Keep in mind that our system is covered by lifetime of structure warranty. Best regards,The Perma Jack of St. Louis TeamReview fromDavid W
Date: 04/03/2025
5 starsDavid W
Date: 04/03/2025
Outstanding experience from the initial bid to the completion of the project. I had contacted Perma Jack of St. Louis after noticing diagonal cracking in the walls surrounding two windows and an internal wall opening. Their ************* Specialist conducted a thorough inspection of our house and recommended installation of six push-piers around two sections of the foundation exhibiting cracks. A very competitive bid was provided, for which I was given ample time to consider and accept, and an estimated start date was given. A team of three workers showed up exactly when scheduled and spent the next 5 days excavating the holes, installing the piers, and cleaning up after completion of the job. The workers were courteous, hard-working, and demonstrated great expertise in their work. I noticed "tighter" floors in the area of the house where they were working almost immediately. Final pricing was exactly what was bid, with no hidden fees, even though the job took 2 extra days than expected due to encountering excessive rocks. It has been two weeks since the work was completed, and I am still happy with the outcome and can highly recommend Perma Jack of St. Louis for installation of foundation piers.Perma Jack of St. Louis
Date: 04/05/2025
Thank you so much for taking the time to share your experience with Perma Jack of St. Louis! We are thrilled to hear that you were satisfied from the initial inspection through to the completion of your project. Its great to know our ************* Specialist was able to clearly explain the process and provide a competitive, pressure-free bid. We also appreciate your recognition of our crews punctuality, professionalism, and dedicationespecially as they worked through tough conditions with the rocky soil. Ensuring we deliver top-quality work without surprises, even when unexpected challenges arise, is a core part of our commitment to our customers. We're especially glad to hear that you've already noticed improvements in your homes stability. Your kind words and recommendation mean the world to us, and were grateful you chose Perma Jack of St. Louis for your foundation repair. If you ever need anything in the future, please dont hesitate to reach out. Thanks again for your trust and support!Best regards,The Perma Jack of St. Louis TeamReview fromTom and Sherri H
Date: 03/28/2025
5 starsTom and Sherri H
Date: 03/28/2025
Great experience! They put in 2 piers on the back of our house and, as we watched, we could appreciate their expertise and can tell the difference while standing on our back porch now. We would definitely recommend them!Perma Jack of St. Louis
Date: 03/31/2025
Thank you so much for your 5-star review! Were thrilled to hear that you had a great experience with our team. Your recommendation means a lot, and we truly appreciate your trust in our work. The square shaft helical piers that we installed under your home to prevent future vertical settlement, are backed by a lifetime of structure warranty. Last year was our 50th anniversary and were only now getting started! If you ever need anything in the future, you know that you can count on us. Best regards,The Perma Jack of St. Louis TeamReview fromScott S
Date: 11/16/2024
5 starsScott S
Date: 11/16/2024
A great company that did not try and sell us more than we needed. The three crews, one to install a drain, one to pour concrete to seal the drain, and one to patch two cracks in the basement walls, all arrived on time; all were professional, and all cleaned up after themselves. We are happy with the team and the price. They explained what, how, and why they did what they did and left a clean space when done. We would recommend them to others, and you owe to yourself to at least get a quote from them.Thank you.Perma Jack of St. Louis
Date: 11/19/2024
We are grateful that you and **** chose us to install a partial interior drain system and polyurethane inject one crack and carbon fiber two other cracks. We couldnt be more thrilled that you were happy with the efforts of our crews and the ************* Specialist that worked with you to analyze and craft this project. Were celebrating our 50th year in business and we pride ourselves on honesty, experience, and proficiency. We never push unnecessary repairs! Thanks for your input and please let us know if we may be of any assistance in the future. Best regards, The Perma Jack of St. Louis Team
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