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Business Profile

Mortgage Lenders

VeteransLoans.com

Reviews

Customer Review Ratings

3.4/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromHolly G

    Date: 09/20/2023

    5 stars

    Holly G

    Date: 09/20/2023

    I have to say as a first time home buyer, and not really knowing the process, ***** and *** went above and beyond helping us! This was a great experience, and I would highly recommend using this company. ***** and *** as a team were fantastic! I cannot thank them enough for all they did to get us to the finish line!!

    VeteransLoans.com

    Date: 09/22/2023

    Thank you so much for taking the time to share your wonderful experience as a first-time homebuyer with our company. We're delighted to hear that ***** and *** went above and beyond to assist you throughout the entire process, ensuring that you reached the finish line successfully. Thank you for entrusting us with such an important milestone in your life. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out.
  • Review fromAnni M

    Date: 05/11/2023

    5 stars

    Anni M

    Date: 05/11/2023

    Had the absolutely best experience getting our loan with ***** ****** & *** *****. They were very professional, kept us informed at all times and just made the process so easy & painless. I would highly recommend them for anyone looking for a loan!

    VeteransLoans.com

    Date: 05/12/2023

    Thank you **** for taking the time to leave ** such a wonderful review with the BBB. ***** and *** are excellent team members and we are delighted they could represent VeteransLoans.com in such a positive manner. We hope that you enjoy your new home and please keep ** in mind if you need help in the future. Congratulations on your purchase!
  • Review fromKen and Trish B

    Date: 02/01/2023

    1 star

    Ken and Trish B

    Date: 02/01/2023

    This company is the most misleading lender we have ever dealt with. We were pre approved, then conditional approved and finally was told we were approved. Then right before closing the whole thing went to **** and beyond!!!! Never use this company!!!!!!!!! All of this information can be proven, thanks to our realtor. If I could give them a BIG FAT 0 I WOULD !!!!!

    VeteransLoans.com

    Date: 02/17/2023

    Dear ***************, While it is unfortunate that we were unable to proceed with your transaction, the situation was out of our control. We have an obligation to lend responsibly, in compliance with all state and federal regulations, and part of that involves verifying sources of income. You provided us with a letter from the ********** of ******** Affairs, but in our efforts to validate the letter and verify your income, we contacted the ********** of ******** Affairs and they were not able to confirm any of the information contained in the letter. Your Loan Originator explained the situation and requested the contact information for the source of the letter, but you declined to provide that information. In the face of such large discrepancies, it was concluded the letter most likely did not originate with the ********** of ******** Affairs, and we were unable to move forward with your loan. At Mid-Continent Funding, Inc. we pride ourselves on our ability to work with our clients situations to achieve loan closings, but we also pride ourselves on our compliance, and we will not sacrifice our high ethical standards in order to achieve more closings.
  • Review fromJill E.

    Date: 10/07/2022

    1 star

    Jill E.

    Date: 10/07/2022

    Hands down the worst lender who advertises commitment to service members. Negotiated and locked in interest rates with a known close date. Interest rates started to increase and the lender let the rates expire before the unchanged scheduled close date. They would not extend or honor their initial commitment. Took total advantage of increased rates and a Soldier took a huge loss in ******* dollars towards a purchase of a home. Will NEVER recommend and will advise all service members to steer clear.

    VeteransLoans.com

    Date: 10/10/2022

    First, we can never do enough to show gratitude to our nations defenders, so thank you so much for your service. Mid-Continent Funding, Inc. takes all feedback and complaints very seriously, and in conducting an internal investigation in order to provide you with some resolution, we found we have not served any consumers by the name of *************************. We are sorry to hear about your negative experience, but we believe you may have the wrong company. If you are looking for a lender who will respect your time and money, while providing you with excellent customer service, we would welcome the opportunity to assist you!
  • Review fromJames G

    Date: 08/02/2022

    5 stars

    James G

    Date: 08/02/2022

    As a first time homeowner and member of the military, I was advised to go with ***** for my home loan. I will say it was a great experience and I would highly recommend going through *************. ***** started off the process with me and was helpful in explaining how everything went, providing estimates that were very helpful for my final numbers. *** did a great job as well when I got to the underwriting/closing part of the home buying process. Both of these individuals were available when I needed them and they gave me timely updates throughout. As this was my first home buying experience, I will say it was a great experience and was a happy customer.

    VeteransLoans.com

    Date: 08/04/2022

    Thank you ***** for taking the time to leave an outstanding review for ****************** and their team. VeteransLoans.com prides itself in offering its' clients top customer service as well as a smooth homebuying experience. You've helped confirm that our team members are delivering our promises. Congratulations on your first home! We are so thrilled we could be on this journey with you. Enjoy!!

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