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      Country
          Country

          Find a Location

          Country Home Elevator & Stair Lift has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforCountry Home Elevator & Stair Lift

            Elevator Service
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/14/2005

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Elevator Service, Residential gear drive inline elevators, Wheelchair lifts, , Stair lifts, and Dumbwaiters

            Products & Services

            Home Elevators,

            Stair lifts,

            Platform lifts,

            Business Details

            This is a multi-location business.

            Find a Location

            Country Home Elevator & Stair Lift has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              6/28/2001
              Years in Business:
              23
              Business Started:
              1/1/2001
              Business Incorporated:
              3/9/2001
              Accredited Since:
              2/14/2005
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              30
              Alternate Business Name
              • Country Home Elevators & Stair Lifts, LLC
              Business Management
              • Mr. Craig S Jones, Owner
              Contact Information

              Principal

              • Mr. Craig S Jones, Owner

              Customer Contact

              • Mr. Craig S Jones, Owner
              Additional Contact Information

              Fax Numbers

              • (417) 376-4006
                Primary Fax

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/13/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I signed a contract for ordering & installation of an out door lift at my lake home in Kimberling City, MO on 3-20-21. I paid 50% ($17,000) down but later was told the lift could not be installed. Unknown to me the contract had a cancellation clause that penalized me 30% of the project cost ($10,200). After protesting I received a $12,000 refund, leaving me $5,000 short of my down payment.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dennis M

              05/26/2023

              If you want good service after the fact, use another company. This company is always short staffed and does not do timely service. They have a lot of turnover and can never schedule because they are doing new installs, and don't seem to care about their customers after they get it installed.

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              BBB Reports On

              BBB reports on known marketplace practices.

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