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          Find a Location

          The Aurora Group, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • The Aurora Group, Inc.

              16200 US HWY 10 Elk River, MN 55330

              BBB Accredited Business
            • The Aurora Group, Inc.

              8101 Mainline Pkwy Fort Myers, FL 33912-5928

            Business ProfileforThe Aurora Group, Inc.

            Asphalt
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.42/5stars

            Average of 31 Customer Reviews

            Customer Complaints

            11 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/2/2018

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Asphalt Driveways, Concrete Driveways, Concrete Aprons, Sidewalks and Patios.

            Products & Services

            According to the information provided by Aurora Asphalt & Sealcoating, this company offers asphalt and sealcoating services.

            Business Details

            This is a multi-location business.

            Find a Location

            The Aurora Group, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • The Aurora Group, Inc.

                16200 US HWY 10 Elk River, MN 55330

                BBB Accredited Business
              • The Aurora Group, Inc.

                8101 Mainline Pkwy Fort Myers, FL 33912-5928

              BBB File Opened:
              9/4/1998
              Years in Business:
              25
              Business Started:
              9/4/1998
              Business Started Locally:
              9/4/1998
              Business Incorporated:
              3/8/2000
              Accredited Since:
              11/2/2018
              Type of Entity:
              Corporation
              Alternate Business Name
              • Aurora Concrete
              • Aurora Asphalt & Concrete
              Business Management
              • Ron Reibling, President
              Contact Information

              Principal

              • Ron Reibling, President

              Customer Contact

              • Ron Reibling, President
              Additional Contact Information

              Fax Numbers

              • (763) 354-6316
                Primary Fax

              Email Addresses

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/31/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              Aurora replaced our garage floor and a section of the adjacent apron last summer. We also replaced an adjacent panel of the sidewalk because it heaved during the winter months. Over the winter, the sidewalk heaved again (which we expected); unfortunately, because the Aurora team did not properly cut between sections, the sidewalk was now taking the apron and garage floor up with it. As a result, a section of the garage floor that was attached to the new apron broke, damaging the new garage floor. I contacted the Aurora team with my concerns in February of this year. It took several emails and calls before I finally got anyone to respond, and they acknowledged that the issue was due to their own team's corner-cutting. They said they would contact us in the spring (May 1st) to have someone come out and make the (very small) repair and make sure the panels were all separated properly so more damage didn't occur. Unfortunately, we have not heard from anyone since, despite multiple phone calls, voicemails, and emails (to the general sales team, our sales representative, customer service, and the operations director). Despite being well within the 3-year warranty and our issues arising as a result of their poor workmanship (by their own admission), they have continued to ghost us.
              Read More

              Customer Reviews

              31 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kandi H

              02/02/2024

              Had apron installed in June 2023 and in January 2024 we noticed a very large crack and lifting in a very visible area. We contacted Aurora and the response was very rude and we were told they will do absolutely nothing about it, wouldn't even come look at it. For the price we paid, we sure expected better quality.

              Local BBB

              BBB of Minnesota and North Dakota

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