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Average of 60 Customer Reviews
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Review fromJoAnn L
Date: 10/16/2024
5 starsJoAnn L
Date: 10/16/2024
Serendipity! That’s what happened when I discovered Jamie ******** and he became my travel agent. Give him a smidgen of an idea and your trip is planned down to the last minute. He seems to know your concerns from the beginning to returning home. Jamie is upfront with pricing and is very fair. If there is a change needed, it is made easily because he is available at anytime. Prompt, efficient and so easy to communicate with. I would trust him to plan any size trip and be fair. Jamie ******** is an excellent travel agent. Thank you Jamie for being sure that my trips are planned to be stress free. JoAnn ******Wandering Puffin, LLC
Date: 10/17/2024
Thank you so much for your kind review of my services. I truly value your business over the years and as a fiduciary, I am bound to making sure my clients come first, in all matters. Of course, I would be that way, even if I were not one. I believe that being transparent, providing options and being there throughout the whole process is paramount to good business practices. I pride myself certainly, knowing that my valued clientele are appreciated and taken care of throughout the whole process. I do hope I have the opportunity to arrange future travels for you and your family, or for anyone you may refer my way. Your business is truly appreciated.Review fromJean C
Date: 10/03/2024
5 starsJean C
Date: 10/03/2024
Wandering Puffin helped us arrange an 8-day trip to Montreal and Quebec City this past September, 2024. Whenever we travel, Jamie always makes sure our lodging and transportation are conveniently located near each other. He thinks ahead and provides guidance about potential "tricky" transfers (like leaving for the airport at 4:30 am!) and ensures that our trips go smoothly. He responds quickly to emails and texts. It's reassuring to know we can contact him with questions. You can't go wrong with the Wandering Puffin! We've been happy customers for years.Wandering Puffin, LLC
Date: 10/04/2024
Thank you so much. It is truly a pleasure to have you both as a client and even more importantly a friend of so many years. I very much appreciate the opportunity to arrange trips for you now and into the future, as well as past travels I have done for you. I am so glad that your time in ******** and *********** went well and excited, when you are ready, to work on your next travel adventure to ****** when you are ready, or for anyone you refer my way. I take great pride in making sure all the details are covered to minimize any possible pitfalls. Thank you again for your business. It is truly appreciated.Review fromRenee M
Date: 10/01/2024
5 starsRenee M
Date: 10/01/2024
Jamie (The Wandering Puffins) helped us plan our trip to 7 different countries. We let him know where we wanted to go and he did the rest. Jamie did an excellent job of booking our flights, hotels and finding us the best local guides. He was always available through the app or email if there was something we needed. He also made sure we had a local contact person in each country we visited. Jamie is truly one of the best. Please don't hesitate to contact him to help you plan your future expeditions!Wandering Puffin, LLC
Date: 10/02/2024
Thank you so much for your most appreciated review. I love to take on challenges that are more than simple experiences, and balancing all the different pieces and with 7 countries over nearly 3 months, and a change of country at the last minute, this was an amazing challenge, but one I am proud that I was able to handle. It was also a pleasure to meet you in person here in **** during your time here, which added to the experience, as having a chance to meet my clients in person, if possible is always a bonus. Thank you so much for your business. It is truly appreciated and I look forward to working with you again on your next travel adventure or for anyone you refer my way as I have built my business on repeat clients, referrals and reviews of the experiences of my valued clientele.Review fromMary Kathryn C
Date: 09/24/2024
5 starsMary Kathryn C
Date: 09/24/2024
Jamie B******* (The Wandering Puffin) is by far the most excellent of travel agents. He has planned two amazing international trips for our family over the years and each time, he not only covered every detail and then some, but went above and beyond to make sure that we could reach him at any given time if we needed help. Jamie is extremely knowledgeable, personable, and professional. Do not hesitate in allowing him to plan your travels!Wandering Puffin, LLC
Date: 09/26/2024
Thank you so much for your very kind review of your experience working with me and my company. I am so pleased that everything I arranged and more worked out well for you. I pride myself in making sure all the details are covered and more. I truly appreciate your repeat business and look forward to working with you on your next travel adventure and for anyone you may refer my way, as I have built my business, now in its 18th year on repeat, referral and review business. Thank you once again.Review fromKenneth H
Date: 09/04/2024
5 starsKenneth H
Date: 09/04/2024
Jamie was great in helping us with the airline mess. He found new flights which allowed us to still arrive on time. The tours He arranged were great and we highly recommend him for anyone's traveling needs and arranging vacations any where in the world.Wandering Puffin, LLC
Date: 09/05/2024
Thank you so much for your high praise of my services. They are truly appreciated. I have enjoyed working over the years with you and everyone you have referred my way. Your business is truly appreciated and was so happy to find a viable solution to a cancellation of your flight, just before a cruise which allowed your holiday to go on without a hitch. I very much look forward to working on your next travel adventure or anyone you refer my way.Review fromPaul Z
Date: 08/24/2024
5 starsPaul Z
Date: 08/24/2024
Jamie had a wealth of knowledge about traveling, and was invaluable in helping us plan an awesome 16 day trip to Italy. Unfortunately, about a month before the trip we were forced to cancel due to a family emergency. Jamie was very helpful in getting as much of our money for the trip refunded. Some money was non-refundable, but we were just thankful for his understanding and assistance. We will be making that trip to Italy when we are able, and Jamie will help make it easy again. We highly recommend using Jamie for your travel plans. He has integrity, a wealth of knowledge and is responsive.Wandering Puffin, LLC
Date: 08/26/2024
Thank you so much for your truly kind comments. I very much appreciate that I was able to not only assist you in putting this Italian adventure together for you, but also when you had to postpone until next year, the opportunity to get as much back that was refundable. I pride myself on both the ability to plan and arrange such an adventure, but also, and more importantly, be there when something does not work out as it should, whether it is from the client's side or my side. I am an advocate for all of my clients to make sure that everything goes as smooth as possible, but also when situations occur before, during and after travel. I am excited to work with you again and re-create to the best of my ability, your Italian adventure for next year and hope that everything works well with you family. I am here when you are ready to start again.Review fromElaine M
Date: 08/23/2024
5 starsElaine M
Date: 08/23/2024
Wandering Puffin, Jamie ********,, helped us have another great travel experience! My daughter said it best, the people Jamie enables us to meet helps us experience the authentic country! We felt everyone truly cared and wanted us to have the best time and we did! Thank you Jamie for sharing your expertise and love of people and travel with us!Wandering Puffin, LLC
Date: 08/24/2024
Ciao and obrigado once again. I am so happy to hear that your return to ******** was a success. I have the utmost trust in the partners with whom I work when arranging your travel adventure, and of course, all my other clients. I am so proud of the partnerships that I have developed over the years with my colleagues from all over the world and domestically that have been there to make sure that you and all of my other clients are well taken care of. I am so pleased to hear that the people with you you connected made the trip as special as it was. I look forward to working with you again in the future on your next travel adventure and for anyone you may refer my way. Thank you for your business. It is truly appreciated.Review fromJodi B
Date: 08/03/2024
5 starsJodi B
Date: 08/03/2024
Australian Adventure - our family trip of a lifetime! Exciting, easy, efficient travel thanks to Wandering Puffin! My husband and I were so excited that after 25 years, we would be going back to Australia to show our kids (19 yo & 22 yo) why we loved it so much! The thought of planning a trip like this was so overwhelming to me but with Jamie and Wandering Puffin's help, it was easy. My only job was to enjoy it! Jamie listened to my goals, took in my feedback, and compiled a very thoughtful 14-day trip for our family. We visited 3 cities, Sydney, Cairns/Great Barrier Reef & Melbourne. Our planning materials and itinerary were clearly laid out including photos and local contact information. This became especially helpful as Australia was hit with a tropical storm requiring a change in plans. We were immediately notified of the change, received new documents, and were off snorkeling in no time! We did all the things we wanted to do and more! Highlights included Bondi Beach, the Sydney Opera Hour Tour, Snorkeling on the Great Barrier Reef, Kuranda, and Rainforestation Wildlife Park, Penguin Parade & Ocean Sounds music festival. We loved it!! Our kids had never traveled internationally before and this trip changed their lives in the best way. It gave them a new perspective on the world and sparked an interest in more travel (which was the goal!). I'll never forget the things we did, the moments we shared, the lovely people we met and watching my kids grow and learn right before my eyes. I would not have done this without Jamie and Wandering Puffin. Thank you! Your experience and responsiveness gave us confidence during planning and travel. I highly recommend Wandering Puffin for all your travel needs.Wandering Puffin, LLC
Date: 08/04/2024
Thank you so much for your high praise of the services you received throughout your experience working with my company and my colleagues to create and adjust, as necessary your Australian adventure. I am so thrilled that we were able to make this dream trip a reality and appreciate so much the confidence in us to to do. Your business is truly appreciated and so glad that you were able to experience everything you wanted in your two week time frame. I look forward to helping you out again in the future or for anyone you may refer my way. Thank you again for trusting your travels to the Wandering Puffin.Review fromTanya G
Date: 07/15/2024
5 starsTanya G
Date: 07/15/2024
Just returned from a wonderful trip to Slovenia. Every detail was expertly planned leaving no worries for our family and our first trip to Europe. We will definitely use Jamie again for future travel.Wandering Puffin, LLC
Date: 07/19/2024
Thank you so much for having allowed me the opportunity to arrange your recent adventure to ********, a place that is not as well known as other destinations in this region of ******. It was absolutely my pleasure with my partners in the region to hear that everything planned left no worries. We pride ourselves on professionalism and making sure all points are addressed, especially, given this was your first adventure in ******, versus a more common destination. Your business is truly appreciated as I have built my business on repeat, referral and reviews throughout my 27 years plus in the travel industry. I look forward to arranging your next travel adventure wherever it may be or anyone you may refer my way!!!Review fromKathleen D
Date: 06/16/2024
5 starsKathleen D
Date: 06/16/2024
Jamie from Wandering Puffin, LLC coordinated and helped plan a trip for us to England, Ireland and Scotland in May2024. This is the 6th international trip Jamie has worked on for us. We appreciated all the information on his new Trip app and his attention to details that made for a wonderful trip. We look forward to working with Jamie again on our next adventureWandering Puffin, LLC
Date: 06/17/2024
Thank you so much for the opportunity to arrange your travel adventures, this most recent one and those prior. Your business is truly appreciated and I always look forward to working with you now and an in the future. I have built my business on referral and repeat business, as well as reviews, which I am proud to share with prospective clients. Thank you once again for the repeat business.
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