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Review fromKim G
Date: 11/12/2024
5 starsKim G
Date: 11/12/2024
Our family has taken numerous trips over the past twenty five years with the help of Jamie Bachrach, owner of The Wandering Puffin. We just returned from another fabulous trip in Italy in September. Jamie made the trip easy with air travel, transportation, informative tour guides and accommodations. He did not miss a single detail, once again. He even met us at the airport to make sure everything went smoothly for our group. His wonderful and knowledgable wife, Rosa was our tour guide in Rome. She was such a joy to be with as our friend and tour guide. We can't say enough how we enjoy all of our travels that Jamie has arranged for us, such as France, Costa Rica, Spain, Disney World, Czech Republic, Poland, Budapest and a few others. We look forward to many more great adventures lined up by Jamie in our future.Wandering Puffin, LLC
Date: 11/13/2024
Thank you for your continued trust in me, my colleagues and my recommendations in planning all of these adventures over the years. It is and has been a true pleasure to arrange these travels this past quarter century and look forward to many more opportunities to do so. We absolutely enjoyed our time with you here in ****. Thank you so much again for your business. It is truly appreciated and look forward to future adventures for you and anyone you refer my way.Review fromMike S
Date: 11/08/2024
5 starsMike S
Date: 11/08/2024
I want to thank Jaime and Rosa for an outstanding Italian adventure. We had experiences and saw sights that will stay with us for a lifetime. From experiencing the Trevi fountain, the inside of the Colosseum and the Appian Way, the flavors of Rome (especially the porchetta), and then to the small scenic town of Tivoli with the two historic villas and fountains, to say nothing of the adventure of the regional train to board our ship for the cruise. Then the time in Venice especially the trips to the islands of Murago and Burago. And then Florence, to see the Duomo, the statue of David (considerably larger than expected), the views from the piazza di Michelangelo, the cooking class, the gelato along with side trips to Sienna and Parma. The story and tasting of the balsamic vinegar really stood out to me as different (better) than expected. And then finally to Milan with the Galleria, the Duomo (one of the most impressive cathedrals that I have seen rivaling the cathedral at Cologne and the Sagrada Familia in Barcelona), and then the trip to Lake Como, St. Moritz and the the scenic train to Bernina. Wow what a trip. Thanks for the trip of a lifetime, at least until our next one.Wandering Puffin, LLC
Date: 11/09/2024
It was such a pleasure to have you come to ***** for a visit, actually a true adventure in every sense of the word. We were also very pleased to meet you in person while here in ****. Thank you so much for having allowed us the pleasure of arranging your Italian adventure and having you experience as much as you could in many different parts of the country. Your business is truly appreciate and look forward to arranging your next travel adventure or for anyone you refer our way.Review fromVenita S
Date: 11/07/2024
5 starsVenita S
Date: 11/07/2024
Jamie made sure our Italy trip was awesome! Our tours through his company made our trip!! Loved the cooking class in Florence!! I was able to check boxes off my bucket list I wasn’t sure I would ever get to see. I got to see David, The Sistine chapel and the Last Supper. Jamie has done trips for us in the past, so trusting him to make our Italy vacation the once in a lifetime trip we wanted was an easy choice and the right one!!Wandering Puffin, LLC
Date: 11/08/2024
Thank you so much for your kind comments and I am so glad you were able to check off a number of bucket list items. For me, and after all these years, to meet you in person and the rest of the group, an absolute pleasure. Your business is truly appreciated and your trust in me to come through for you. I look forward to arranging your next travel adventure and for anyone you may refer my way. Thank you so much again.Review fromSharon R
Date: 11/04/2024
5 starsSharon R
Date: 11/04/2024
Nearly any travel agent can get you from Point A to Point B. If you want one that can take you from A to B to C to D to E to F to G ... talk to Jamie at the Wandering Puffin. He crafted a seven country, nearly two-month trip for me and my niece this year. Problems? Yup! Iceland Air decided they were not going to fly to Greenland - Jamie pivoted quickly and our Greenland adventure turned into a delightful time in Norway. That's the kind of agent you want - one who can turn a disaster into a memorable experience ! Call Jamie - he's been my "Go To" Guy for over a dozen years. Sharon *******Wandering Puffin, LLC
Date: 11/05/2024
It is with great pleasure that I accept your very kind review. I always appreciate a challenge in creating an amazing adventure for my clients and yours certainly, as others fit the bill. I was very happy to find options and a appropriate solution when the airline abruptly cancelled your flights to ********* and pivot to another wonderful place, and overall, I truly enjoyed putting all the pieces to the puzzle together for the two of you. It also was a great pleasure to meet you in person, here in ****, for the first time after having you as a valued client for those dozen or so years. Thank you so much for your business. It is truly appreciated and I look forward to working with you again on your next travel adventure or for anyone you send my way.Review fromStephanie S
Date: 10/29/2024
5 starsStephanie S
Date: 10/29/2024
My husband and I celebrated our 25th anniversary in Italy. The fourteen day trip was amazing and an experience we will not forget. The private drivers and tour guides did an incredible job. The trip was seamless and we appreciated Jamie keeping us informed the entire trip. We visited Sorrento, Rome and Florence with different experiences almost daily. We look forward to using Jamie for our next big trip, we hope sooner than later.Wandering Puffin, LLC
Date: 10/30/2024
It was absolutely pleasure to bring your 25th anniversary trip to life. I am so pleased to hear that it was an amazing experience for you throughout all the destinations in which you were immersed. I also very appreciate having had the pleasure of meeting you in person during your travels. I take great pride in putting together amazing travel adventures for all of my valued clients and very much want to keep them up to date with any important information along the way, as well. Your business is truly appreciated and excited to work your next travel adventure or for anyone you refer my way, as I have built my business on repeat and referral business. Thank you again for your very kind review of your experience and my service.Review fromBrian Y
Date: 10/21/2024
5 starsBrian Y
Date: 10/21/2024
Jamie put together an amazing itinerary for our adventures in Portugal and Spain. The locations and sites that he selected for us to see were extremely beautiful and awe inspiring, and he made sure that every aspect of our 20-day tour was well-choreographed to ensure our journey was smooth and easy. We just wish we had more time to spend in these amazing countries. Prior to our trip, Jamie made sure to plan for every contingency and went well out of his way to address our questions and concerns; after all, being away from your home and loved ones can be stressful in and of itself. He was always available during our trip to answer questions and address our needs. We will certainly use Jamie to help plan and execute our next adventure overseas. *** ********Wandering Puffin, LLC
Date: 10/22/2024
Thank you so much for having allowed me the opportunity. It was such a pleasure connecting with you and being a part of the planning process, but more importantly, being throughout the process of this most amazing *****************. I so appreciate that you were able to experience as much as you did, leaving a desire to return for more in the future. I also take great pride in taking the stress, as much as possible, out of the experience, as I understand, that you are going to an unknown and leaving your comfort zone. I am so glad everything worked out and excited to plan your next adventure overseas, or anywhere you are considering, as well as anyone you may refer my way, as I have built my business on repeats and referrals. Thank you so much once again.Review fromSheryl B
Date: 10/16/2024
5 starsSheryl B
Date: 10/16/2024
Jamie (The Wandering Puffin) arranged a European trip for us with 3 days in Lucerne, a 7 day Viking Cruise on the Rhine River and a day and night in Amsterdam. It is an absolute pleasure to work with Jamie. He is organized and responsive. Everything is easy to navigate and he is always available to help and answer questions. We even called him from the train station in Basel with a question and he helped us figure out transportation. He listens to your interests and plans the perfect itinerary. Thank you, Jamie!!Wandering Puffin, LLC
Date: 10/19/2024
Thank you so much for your high praise of my services. It is truly appreciated. I am so glad that you had an amazing experience on your European journey and that I was able to be there to assist you in your time of need. Your business is truly appreciated. I take pride in making sure that all the details are covered, so all you have to do is have a wonderful time. Thank you so much again for the opportunity to work with you and I look forward to working with you on your next travel adventure or for anyone you refer my way.Review fromJoAnn L
Date: 10/16/2024
5 starsJoAnn L
Date: 10/16/2024
Serendipity! That’s what happened when I discovered Jamie ******** and he became my travel agent. Give him a smidgen of an idea and your trip is planned down to the last minute. He seems to know your concerns from the beginning to returning home. Jamie is upfront with pricing and is very fair. If there is a change needed, it is made easily because he is available at anytime. Prompt, efficient and so easy to communicate with. I would trust him to plan any size trip and be fair. Jamie ******** is an excellent travel agent. Thank you Jamie for being sure that my trips are planned to be stress free. JoAnn ******Wandering Puffin, LLC
Date: 10/17/2024
Thank you so much for your kind review of my services. I truly value your business over the years and as a fiduciary, I am bound to making sure my clients come first, in all matters. Of course, I would be that way, even if I were not one. I believe that being transparent, providing options and being there throughout the whole process is paramount to good business practices. I pride myself certainly, knowing that my valued clientele are appreciated and taken care of throughout the whole process. I do hope I have the opportunity to arrange future travels for you and your family, or for anyone you may refer my way. Your business is truly appreciated.Review fromJean C
Date: 10/03/2024
5 starsJean C
Date: 10/03/2024
Wandering Puffin helped us arrange an 8-day trip to Montreal and Quebec City this past September, 2024. Whenever we travel, Jamie always makes sure our lodging and transportation are conveniently located near each other. He thinks ahead and provides guidance about potential "tricky" transfers (like leaving for the airport at 4:30 am!) and ensures that our trips go smoothly. He responds quickly to emails and texts. It's reassuring to know we can contact him with questions. You can't go wrong with the Wandering Puffin! We've been happy customers for years.Wandering Puffin, LLC
Date: 10/04/2024
Thank you so much. It is truly a pleasure to have you both as a client and even more importantly a friend of so many years. I very much appreciate the opportunity to arrange trips for you now and into the future, as well as past travels I have done for you. I am so glad that your time in ******** and *********** went well and excited, when you are ready, to work on your next travel adventure to ****** when you are ready, or for anyone you refer my way. I take great pride in making sure all the details are covered to minimize any possible pitfalls. Thank you again for your business. It is truly appreciated.Review fromRenee M
Date: 10/01/2024
5 starsRenee M
Date: 10/01/2024
Jamie (The Wandering Puffins) helped us plan our trip to 7 different countries. We let him know where we wanted to go and he did the rest. Jamie did an excellent job of booking our flights, hotels and finding us the best local guides. He was always available through the app or email if there was something we needed. He also made sure we had a local contact person in each country we visited. Jamie is truly one of the best. Please don't hesitate to contact him to help you plan your future expeditions!Wandering Puffin, LLC
Date: 10/02/2024
Thank you so much for your most appreciated review. I love to take on challenges that are more than simple experiences, and balancing all the different pieces and with 7 countries over nearly 3 months, and a change of country at the last minute, this was an amazing challenge, but one I am proud that I was able to handle. It was also a pleasure to meet you in person here in **** during your time here, which added to the experience, as having a chance to meet my clients in person, if possible is always a bonus. Thank you so much for your business. It is truly appreciated and I look forward to working with you again on your next travel adventure or for anyone you refer my way as I have built my business on repeat clients, referrals and reviews of the experiences of my valued clientele.
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