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About

About This Business

Commercial Lending, Treasury Management Services, Personal Checking and Savings Accounts, Individual Retirement Accounts, Certificates of Deposit, Business Checking and Saving Accounts, Money Market Checking Accounts, Commercial and Industrial Loans, Mortgages, Home Equity Loans, Electronic Services. 

BBB Accredited Since: 7/31/2024

Years in Business: 6

Products and Services

ACH Alerts, ACH Manager, Basic Business Checking, Bill Pay, Business Money Market, Certificate of Deposit, Checking Accounts, Commercial & Industrial Loans, Commercial Real Estate, External Transfers, Google and Apple Pay, Home Equity Loans, Individual Retirement Account, Mobile & Online Banking, Mobile Deposit, Money Market Checking, Mortgage Loans, New Club Checking, Online Bill Pay, Personal Loans, Positive Pay, Prime Business Checking, Regular Checking, Regular Savings, Remote Deposit, Savings Accounts, Small Business Checking, Special Situation Loans, Treasury Management, Wire Manager, Zelle

Photos and Videos

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Business Details

Local BBB:
BBB of Michigan
BBB File Opened:
7/19/2024
Business Started:
10/5/2020
Type of Entity:
Limited Liability Company (LLC)

Additional Contact Information

Principal Contacts
Ms. Jaime Rowland, Marketing Director
Customer Contacts
Ms. Jaime Rowland, Marketing Director
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Payment methods
  • ACH
  • Wire Transfer
  • Zelle
Other Resources
Michigan Department of Insurance & Financial Services (DIFS)
530 W Allegan Street, 7th Floor
Lansing MI 48933
Phone Number: 877-999-6442
https://www.michigan.gov/difs/about/contact-info
[email protected]
U.S. Federal Deposit Insurance Corporation (FDIC)
550 17th Street NW
Washington DC 20429-9990
Phone Number: 877-ASK-FDIC (877-275-3342)
http://www.fdic.gov/
Business Categories
Bank

Latest Reviews

  • Susan A

    "Review of Mortgage Payoff Process at Citizen’s State Bank We held a seven-year balloon mortgage with Citizen’s State Bank, maturing on February 28, 2025. After being presented with unfavorable new terms, we opted to pay off the mortgage in full at the Ontonagon branch on January 9, 2025, with manager, REMOVED, approving the transaction and informing us that it would take 6 to 8 weeks to receive the payoff paperwork from their office downstate." ... Read full review

View all Reviews

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