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Business Profile

Used Car Dealers

Rightway Automotive Credit
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Rightway Automotive Credit's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rightway Automotive Credit has 79 locations, listed below.

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    Customer Review Ratings

    1.09

    Average of 45 Customer Reviews

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    Review Details

    • Mel C

      Date: 07/17/2025

      Salesperson ****** called and said I was approved. Got to the office and was then told I needed a co-signer and all of this other stuff. Provided not one but two co-signers. On the first day the salesperson made us feel like it was great and we would be getting a car with no problems. Then every step came with a different hoop to jump through. After two days of back and forth, 10 hard inquiry hits to each of our credit, and now 2 years to recover the damage, we walked out and left without proceeding any further. Reading other reviews it appears we may have saved ourselves even more of a hassle than we ever would have expected.

    • Cori J

      Date: 05/21/2025

      I’m so upset with myself I knew better to go to right way on Pierson rd location it’s has been the worst experience ever in my life it makes my stomach hurt haven’t even had the vehicle two months and thank God I knew something was wrong with the vehicle and was persistent on them ffixing it because it needed a transmission my truck has been in the shop since May 6 the salesperson **** and the manager Eric at that location are complete con artist and scammers it’s sickening how they are taking advantage of hard working ppl

    • Maria H

      Date: 04/18/2025

      There's something really shady going on with Rightway Auto in Livonia and I think they need to be investigated. They told me I was approved with zero down after filling out online application and texting with them. I get there and the salesman gets my income verification and I'd . 2 hours later he shows me my TransUnion credit report and I'm logged into TransUnion he has a low number and I showed him I'm in TransUnion. He leaves again then comes back wanting a copy of the Deed to my home to show proof of ownership. I said that's public information 1st of all. Showed him how to see that too.. he said I couldn't leave before he spoke to his manager.. comes back and said some kind of car and that it would be ok for $300 a month. I think they were trying to take my house!! It's paid off . False advertising and snake oil salesman tactics. They must have thought I was really naive!! I literally ran out of there.

    • Norma W

      Date: 04/15/2025

      This car was purchased 5/7/2024. When the car was purchased, it was not known that there were issues with the car. The car had to be fixed, on top of the car payment. The car was stolen 3/5/2025. When the car was given back, there was more damages. The family is on a fixed income, and could not afford to pay the car payment, and complete the repairs. Rightway was notified, and provided Three Rivers Automotive, and the couple had to pay Three Rivers Automotive several times to make the repairs. There was never any relief to fix the car. The family was informed by the bank that there was more money owed more than what Right Way charged them for the vehicle. The bank said they owed $15,000.00. The family feels they have been scammed out of their fixed income.

    • Courtney R

      Date: 04/04/2025

      I purchased a car from Rightway automotive in December of 2024 and I've had nothing but issues with this car after the first week. I've had 2 pulley's go bad, an oil leak, a gas gauge sensor go bad, brakes and rotors and now the A/C isn't working. This by far has been the WORST car buying experience of my life! I DO NOT RECOMMEND buying a car from here! you will be disappointed and stressed! the warranty will only cover so much, they do not inspect these cars before selling them! DO NOT, I REPEAT DO NOT buy purchase a car from here. I was sold ***** and now have to look into buying a new car since this one has given me so many problems, who knows what else is wrong with it! Rightway automotive, YOU ****! and I will make it my mission to ensure everyone knows it! I will be relentless in my pursuit to spread the word about how you do business and your customers!

    • Shelby R

      Date: 03/03/2025

      I just got my car this year in January 2024 from rightway. My experience with the staff was great. However, I was sold a warranty that cost my $3,000 overall, and after 2 months of having my car, I now have a $900 repair needed that is not covered by the warranty. Not only was I not advised I was buying this warranty, I thought I was only receiving the 6 month dealer warranty, but now this warranty doesnt cover an issue I have after less than 2 months of the car running. Im extremely disappointed that I was sold a car that immediately has an issue.this makes my good experience I had at the dealer truly worthless.

    • Sc C

      Date: 02/22/2025

      I got a vehicle from this place. I was super excited to get a new car. Havent had a new car in a while. My took my two-year-old with autism with me. They took advantage of the fact that I was not able to be so attentive they only brought one car out for me to test drive as they chose with the car that I was going to purchase, knowing that I was in a bit of a. Not seeing the responsible for the choice that I made of going ahead and proceeding with the purchase of the vehicle because of my situation, I was never given an opportunity to drive another car. They said I was only approved for that one car which was almost $700 a monthand yeah they run my credit about 27 times for no particular reason and if I can afford 600 or $700 Im pretty sure theres other that wouldve approved me given the fact that Im gonna pay $700 a month for a car anyways I tried to speak with them they again kept saying oh we help you out on Monday. Monday came around nothing happened. Oh, they just acted like nothing never happened and you never told me anything and so I knew that I had made a mistake The Im not only that but the gap insurance as well and then just a list of rude and lets just say not so kind towards women and then the woman that work in the office with an north location or ****** super deceitful and the lady told me that she had to leave because she had toget her kid which shouldve been a red flag there too, but again me trying to be sympathetic because I am a single mother as well they took that For granted, and they used a lot of things to play against me as well as my mental health my disabled child that was with me and then as well as me not having ride from the dealership as well, so yeah, they really messed my credit up. My credit was pretty great when I first Not perfect but now I have over 24 Inquiries

    • Twannesha C

      Date: 11/26/2024

      This place claims they assure your safety and perform 70-point inspections, and service their vehicles. I had my car for 2 weeks and while I was on the highway bridge with my daughter my tire rod broke! I got the car inspected and there are multiple leaks on the car. I called and asked for the inspection report and they claim they are waiting for corporate to email them the report they should already have on file! This dealership only cares about your money and reviews. Not only are they misrepresenting their cars they are also dishonest! My daughter and I couldve seriously been hurt behind their negligence. This goes against everything they stand for

    • Jamie N

      Date: 11/15/2024

      This place is the worst used car dealership I've ever dealt with and took advantage of me knowing I was in need after a wreck and been driving a rental. Told them I didn't want a van...first car he has me come look at was a VAN just I did like it. He said take it a drive it's got iced cold ac Got in and NO ac at all so I didn't drive too far. I fell for ***** ****. then I was in a hurry to get to work he kept taking forever figured out he was wanting me to write a good review on FB and ******. they made me miss atleast 2 jobs bc kept me there I kept saying that I had to go ...he was more worried about the reviews than me be being late and potentially losing my job but he just got $5,000 so he didn't care.. so they loaned me a car while ac was getting worked on i told them I couldn't keep coming back down there as it was not close to me or my work at all.. so they agreed to bring to me...they also said oh we will fill ya gas up and when in the area call is we will fill you up..lie! I have been trying to get ***** of the DM because that's who I dealt with after I called and told em I wanted to get out of deal I felt uncomfortable. ****** the Dm promised to take care of me...well the transmission has been acting up since I got it...I told him he said u can take to a shop about 1.5 hr from me and leave there..I said can I get a loaner...as I got to work he said absolutely not im thinking of course not they got what they wanted so I asked If he would please try to find a closer shop..he said yes and get back with me this was in i believe August or Sept. He said to me on the phone " you said you wasn't trying to nit pick but that's exactly what you are doing..I said when I'm paying $18,000 before interest and $500 and feels like my transmission is going to fall out yes I'm going to nit pick...I have called and messaged him several times to get no answer or return text.. now my van i just got is currently broke down. This business is horrible i shouldve researched

    • Nick W

      Date: 11/14/2024

      The most unorganized car lot I've ever been too, the Employees are the most rudest, non-friendly, inexperienced people I have ever came across at any business!! They prey on people with lower income and sell junk!!!

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