Reviews

Review Details

• Review fromSophia R

  Date: 10/12/2025

  Adjuster ******* *************** ****** deny my claims for 8 years! I am disabled from auto accident that I was not at fault! I suffer from a TBI. They have no sympathy, left me suffering, my kids suffering, my daughter cutting herself. Left me stuttering, dealing with noises, lighting issues, pain/back,neck,chest,head,ringing in my brain, looking ******** walking to store,shaking, so much unbearable pain for 8 years and counting! Still these ppl don't care! These elite ppl have absolutely no empathy! Its all about money, control! They don't care! They are waiting for me to die! When I do I pray they are very happy they successful succeeded! They are proud my kids don't have a mother no more! Sending me to their paid ***** Only 1 doctor they hired told the truth! They didn't like him! What a joke these people at ********** are a joke! If I die please know i tried my best to stay alive for my kids! Thank you ******* ******* for calling me a liar! I never lied! I have a TBI and bodily injuries yes from the car accident! I am covered under old Mi no fault law! All of you continue to lie! Sounds, noises, light, temperature, effects me! Vertigo and pain radiates! I pray you never have to go through it or your family. The way you treat me, one day GOD will see! I know God will see how you treat me!! When I die I cant wait to leave this h*** of world! You all done your job to deny deny deny! Money rules this world ! I pray you both read this !

• Review fromKATHY T

  Date: 09/08/2025

  I WOULD GIVE NEGATIVE STARS IF I COULD. WE HAVE BEEN DOING BUSINESS WITH FB FOR ALMOST 40 YEARS AND WE RECIEVED A LETTER YESTERDAY THAT OUR HOUSE INSURANCE WILL BE INCREASING TO 600 PER MONTH. NO CLAIMS FILED IN THE 30 YEARS WE HAVE OWNED THE HOUSE. WE EVEN GOT REJECTED FOR OUR ROOF DAMGE WHEN BAD STORMS CAME THOUGH AND IT POURED AND CASUE THE ROOF TO LEAK WATER IN THE OFFICE AND OUR LIVING ROOM. NO REAL REASON WHY JUST STATED THAT ITS NOT COVERED BECUASE OF WHERE ITS LOCATED. EXCUSE ME BUT IF THE RAIN COMES INTO THE ROOF AND SAID ROOF IS ON THE HOUSE THEN IT SHOULD BE COVERED UNDER THE HOUSE INSURACE. WHY ARE WE PAYING 2400 A YEAR IF WE ARENT GOING BE COVERED WHEN THING HAPPEN ON THE HOUSE. WE ALL HAD ALREADY MOVE OUR CAR INSURANCE ELSEWHERE DUE TO THE RATE INCREASE.. PEOPLE WHO USE YOU FOR 40 PLUS YEARS SHOULD NOT HAVE TO BE PAYING AND NOT GETTING ANY SORT OF DISCOUNT ON ANYTHING. RATES RISING AND NO HELP WHAT SO EVER. BAD ECONOMY OR NOT YOU ARE NOT DOING WHAT NEEDS TO BE DONE TO KEEP YOUR CUSTOMERS HAPPY. AND WE ARENT EVEN CUSTOMERS WE ARE MEMBERS WHO HAVE TO PAY A FEE EVERY YEAR TO BE ABLE TO KEEP OUR RATES INCREASING. DO BETTER F.B DO BETTER. WE AS MEMBERS SHOULD NOT HAVE TO SHOP ELSEWHERE FOR POLICIES THAT ARE LOWER IN RATES. I DONT CARE WHAT THE **** IS DOING YOU ARE NOTHING BUT GREEDY PEOPLE WHO DO NOT CARE ABOUT YOUR MEMBERS AND THEIR FAMLIES. WE ARE SIMPLE PEOPLE WHO ARE GETTING TO THE POINT OF NOT BEING ABLE TO HAVE COVERAGE FOR ANYTHING ON OUR PROPERITS. AND NOT TO MENTION WHEN YOU ARE TRYING TO GET A HOLD OF YOUR AGENT THEY ARE NO WHERE TO BE FOUND SEVERAL MESSAGES EMAILS AND CALL NOT ANSWERED AND ALWAYS WITH A REPLY OF "IM OUT OF OFFICE TODAY, I WILL GET BACK TO YOU AS SOON AS POSSIBLE." BUT THEY NEVER GET BACK TO YOU, AND YOU ARE A SITTING DUCK BECASUE YOUR PROPERTY IS DAMAGED WITH NO RESPOSE.

  Farm Bureau Insurance

  Date: 09/15/2025

  Thank you for you contacting Farm Bureau Insurance of Michigan. It looks like you may be insured in Texas. You've reached the Better Business Bureau page of Farm Bureau Insurance of Michigan which is a single state insurance company serving Michigan businesses and residents. You may be looking for Texas Farm Bureau Insurance. We hope this information is helpful.

• Review fromCarolyn C

  Date: 07/30/2024

  My experience started with Farm bureau insurance a few years ago their home services are very poor the high winds started taking my shingles off my roof I tried paying someone to nail them back on the more I paid the more came off I can’t afford to pay that kind of money anymore so I called the farm bureau agent they sent someone to check the roof and they said it was not installed correctly you see at the time the roof was only 3 years old based on the fact it was a new home built by J.V. Valadez Services LLC ed to resolve the problem with no response no actions. I got several estimates one roofer said I had hail damage still Farm Bureau Insurance gave no help but still my insurance premiums tripled. Very disappointed with their home insurance company.

  Farm Bureau Insurance

  Date: 08/01/2024

  Thank you for you contacting Farm Bureau Insurance of Michigan. It looks like you may be residing in Mississippi. You've reached the Better Business Bureau page of Farm Bureau Insurance of Michigan which is a single state insurance company serving Michigan businesses and residents. You may be looking for Mississippi Farm Bureau Insurance. You can visit their website here: https://msfbins.com/. We hope this information is helpful.

• Review fromDebbie B

  Date: 06/09/2024

  They said they weren't canceling the insurance after my father died so after years of paying for insurance guess what?They canceled us and never fixed the roof.Terrible company with no customer service! Just lie after lie!!!

• Review fromThomas D

  Date: 06/06/2024

  I have been a customer of Farm Bureau Ins. for 10 years. This year, on 4/15/2024, when the renewal notice for my coverage appeared, I notified them on 4/30 that the medical coverage was incorrect. As directed, I texted my Medicare coverage documents. However, no correction appeared either online or by mail, and on 5/30/2024, they notified me that my payment was past due. I called, and they said they had found my documents and would be processing them, and that I would receive a new invoice. On 6/1, I had still not received an amount to pay by phone, online, or by text/email. On 6/2, they emailed me informing me that my policy would be cancelled if I didn't pay the "amount shown below" immediately. I promptly went to the website to pay by credit card, but the amount shown was incorrect. I then sent a check by mail immediately. On 6/3, I received an email stating that my policy had been cancelled. NOBODY SHOULD TO BUSINESS WITH THIS INCOMPETENT COMPANY.

• Review fromDaniel N

  Date: 01/29/2024

  Super unprofessionals. Waiting for them to call back like never. Called the company and been transferred over and over no one in the office knowing what to do or they just dont care. Just wanted to do simply way but they just wanted we to work with lawyers.

• Review fromGwendolyn K

  Date: 12/05/2023

  We had a major fire loss in mid-June 2019. When the adjuster came to view damages, he requested that I sign some forms. I called our family attorney (in the presence of the adjuster), who sternly told me not to sign anything. Farm Bureau recommended that I use a fire restoration company they contracted with to restore our soft items (clothes, shoes, purses linens...), to which we agreed. The company came and collected, inventoried, and took many of our belongings to be refurbished. We decided not to use their contractors for repairs. When we chose to select our own contractors for repairs, Farm Bureau, for some reason, decided that the fire restoration service was no longer an option for us, and required that we retrieve our own items from the restoration company. Except for a small payment of less than 4K made in July 2019, no further funds were released by Farm Bureau until March of 2020, days before everything shut down due to Covid-19. Repairs on our home were at a standstill, due to many contractors lacking the labor force needed, because of Covid infections and/or restrictions amongst employees. I was able to get contractors to begin work in spring of 2022. Since so much work had to be done, I chose to have an addition added while the required repairs were being done, so that I would not have to be displaced again, once the fire damage was repaired. I completely understand that Farm Bureau is not responsible for cost related to the addition. What I am concerned about is that cost of repairs that Farm Bureau is responsible for, have risen exponentially in cost, and the adjuster continues to request duplicate information, and has stopped returning calls. I have owned my home free and clear and have since spring of 2020. Farm Bureau is still withholding funds that should have paid years ago. Since there are no liens, and I am the sole person with interest in my home. I have a right to spend the funds as I see fit.

  Farm Bureau Insurance

  Date: 12/07/2023

  Thank you for taking the time to visit the Better Business Bureau page of Farm Bureau Insurance of Michigan. We are sorry to hear of your experience and want to make sure you get this information to the right company. At Farm Bureau Insurance of Michigan, we are a single state insurance company meaning we can only write insurance for businesses and residents of Michigan. Your zip code indicates you are in another state. I hope this information is helpful.

• Review fromHeidi L

  Date: 11/28/2023

  Farm Bureau has been great to work with. They are responsive and work with reputable repair shops. They cover OEM car parts which Ive learned other companies do not. I was in an accident caused by a driver insured through USAA and dealing with them has been a nightmare. Farm Bureau has advocated for us during the difficult battle. I highly recommend them!

  Farm Bureau Insurance

  Date: 11/29/2023

  Thank you so much for your comments. We are extremely happy to hear of the wonderful service you are receiving from a fellow Farm Bureau! We noticed your zip code is in Idaho. This Better Business Bureau page is for Farm Bureau Insurance of Michigan. We are a single state operation and only have the ability to insure and protect residents and businesses in Michigan. I bet the Idaho Farm Bureau would love to hear about how great they are doing.

• Review fromTorea M.

  Date: 09/13/2023

  Someone hit 5 cars at the hospital in which minute mine was one of them. I had to file a claim on my insurance in order to get damages fixed. My agent stated that they would have to go after the guy’s insurance company which it is Progressive Insurance Co. I go to get a rental car until mine is fixed and Farm Bureau Is only paying $30 a day for a rental car and that only gets me a low compact vehicle and I drive a Honda Odyssey 2021. My agency states it’s the type of coverage I have. I stated to him that I never knew that it depends on the type of insurance coverage and no one told me this when I got the coverage. This insurance company is a piece of work and don’t care about people circumstances. I drive a van because I have 5 grandkids. I’m very upset because no one seems to care about me being put into a small compact car and this insurance company is only paying $30 a day. Why should it matter how much the rental is when they are going after the guy’s insurance company (progressive insurance company) anyway? This makes no sense and this is so unfortunate and no one is losing anything but me because I have to find other means of transportation for my grandkids until my car is fixed.

• Review fromSteve G

  Date: 08/30/2023

  Trash. Good agent but horrible rates and customer service when you have to call the 800 numbers for anything, mainly on the weekend.