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Business Profile

Apartments

Willowbrook Apartments

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMorgan D

    Date: 06/19/2024

    1 star
    Literally the worst place I have lived, would only recommend if your only other option is homelessness and then I would seriously consider homelessness. Had multiple issues with the apartment, couldn't get maintenance to ever come out and fix anything and I lived there for over 2 years. Watch out if you're in building D, there are bats that live in the patio ceiling that management aka the trash owners refuse to do anything about. Couldn't use my patio the entire time I lived there because of the toxic bat p*** that was all over my patio and I tried over and over again to get something done about it to no avail. The women that run the office are nice but don't expect any help from them, I had a horrible neighbor below me that screamed and shouted all the time and had sketchy people over and threw loud parties on weekdays and I couldn't get them to do anything except talk to him, which clearly did nothing. I had to call the police multiple times on them and the random others that would be there that were clearly on drugs and/or alcohol and still nothing was done. This place is beyond sketchy, management (not current but past management) took extra money from me a couple times and overcharged me for the gas bill. It took over 2 months for me to receive my deposit after I moved out, apparently the wrong address was written on the envelope when they mailed it. Completely unacceptable behavior by this apartment complex and I feel bad for anyone that lives there. If you're thinking about moving there, don't. I promise it will never get better and there are cheaper and better apartments in *******. It's also the same owners at *************************************** so I'm sure it ***** just as bad over there.

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