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          A2 Hosting, Inc. has 1 locations, listed below.

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            Business ProfileforA2 Hosting, Inc.

            Web Hosting
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.63/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            15 complaints closed in last 3 years

            7 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/14/2005

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Web Hosting
            VPS Hosting
            Reseller Hosting
            Managed VPS
            Dedicated Hosting

            Business Details

            BBB File Opened:
            1/14/2005
            Years in Business:
            20
            Business Started:
            6/1/2003
            Accredited Since:
            1/14/2005
            Type of Entity:
            Corporation
            Additional Contact Information

            Fax Numbers

            • (734) 527-6565
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/18/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I have been experiencing issues with hosting on A2 for several months now. It was just isolated to be the result of a wordpress paid theme. Thats not the reason for the complaint. Recently I found out that A2 is no longer offering my swift package and has replaced it with cheaper options that offer better server options. When I originally opened my support ticket there was a concern with server load. At the time the agent didn't mention anything about a better solution. They allowed me to continue with problems stating theres nothing they will do.Its frustrating to look at their website, see what I paid and see how I basically was robbed of a better option. When contacting their billing/sales I'm met with we don't do credits. This was how the agent said it "That is not something we do, you can have a word with Technical support about your complaint"They do not have the customer's best interest in mind. Its more about making money.The paid theme im on seems to need more robust hosting and while swift handles a majority of it, it lacks in memory/cpu. Moving me to the cheaper better option should have been the resolution offered. Instead months have gone by and I haven't been able to edit my website. I'm running a business I need my website operational and updated.
            Read More

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michelle S

            01/04/2024

            A2 Solutions shut my site down multiple times without notification by changing our htaccess file to deny all connections.No Communication Support is not detail oriented and they lack follow up or follow through skills Today they tried to close my ticket when it is not resolved. It looks like they go off of the time the ticket has been open rather than if the issue is resolved.

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            BBB of Detroit & Eastern Michigan

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