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The Lighthouse Events

Concert Promoters
Additional business information
Additional Information: On 1/22/20, BBB reached out to the company regarding locations, services, refund policy, and contacting customer service. The company responded by email that they are no longer in business.
Pending Government Action: US Securities & Exchange Commission vs. The Lighthouse Events, LLC

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

On 4/4/42019 the US Securities & Exchange Commission …

Current Alerts For This Business

Out of Business:
According to information in BBB files, this business is no longer in business.
Accreditation
This business is not BBB Accredited
BBB Rating
NR

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 4 Customer Reviews

Customer Complaints

31 complaints closed in last 3 years

0 complaints closed in last 12 months

View Complaints Summary

Map

Business Details

Location of This Business
PO Box 141, Freeport, ME 04032-0141

BBB File Opened:8/19/2013
Business Started:1/1/2010
Business Incorporated:8/24/2015
Type of Entity:Limited Liability Company (LLC)
Number of Employees:2
Business Management
  • Ms. Gail Wall, Co-Owner
Contact Information

    Principal

  • Ms. Gail Wall, Co-Owner

    Customer Contact

  • Ms. Gail Wall, Co-Owner
  • Mr. Jeffrey Wall, Co-Owner

Customer Complaints

31 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Problems with Product/Service
Status: Unanswered
anonymous user
We purchased four (4) tickets from The Lighthouse Events for the ******** ******* ******* on May 4, 2019. The concert was cancelled and the purchase price of $177.60 was never refunded to me.
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Customer Reviews

4 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Lynn A

08/23/2019

I purchased 10 tickets to a concert, UNSPOKEN, that was to be help in North Adams MA. The concert was cancelled due to bad winter weather. I understand that. I was tole that there would be another concert and I would be contacted. I have not been contacted and I have not received my money back. I've emailed Jeff and Gail and left a message as well. I have heard nothing. I understand they are going though and financial and legal battle but not connecting isn't the answer. They have my money and I would like it back. It's not even a lot, $183.15. I don't know them or the circumstances but I do know that as Christians they need to come forward and make this right.
... Read More

Business Details

Location of This Business
PO Box 141, Freeport, ME 04032-0141

BBB File Opened:8/19/2013
Business Started:1/1/2010
Business Incorporated:8/24/2015
Type of Entity:Limited Liability Company (LLC)
Number of Employees:2
Business Management
  • Ms. Gail Wall, Co-Owner
Contact Information

    Principal

  • Ms. Gail Wall, Co-Owner

    Customer Contact

  • Ms. Gail Wall, Co-Owner
  • Mr. Jeffrey Wall, Co-Owner

Business Categories

Local BBB

Better Business Bureau Serving Eastern MA, ME, RI & VT

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.