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Business Profile

Commercial Real Estate

Greenberg Gibbons Commercial

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:03/10/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 12, ********************* the ******************************** (***************************************** ************, MD *****) parking lot my vehicle has damaged by an open grate while pulling into a parking spot. **************, the Property Manager, is the contact person given to handle the claim. *** Field was provided with all the requested information (i.e. photos, Estimate, Police Incident Report #, detailed description of events). After October communication with *** Field was sporadic. *** Field would take weeks to respond, if at all. Repeated requests for the ******************* Name and a contact person to contact for updates were denied. The claim sat for months with nothing being done. *** ****** would not respond to calls, texts or voicemails. Finally, in January *** Field answered and said she was under the assumption the claim had been resolved. *** Field was informed there had been no resolution. There was no communication from her or the insurance company with any resolve. On January 14, 2025, *** Field informs that after months of no communication now more information is needed. A detailed explanation, which had been given to the police officer, patrolling security and her), was needed because the estimate (given in October) is unreasonable for the damages to the vehicle (a 2024 Land Rover Defender). Ms Field then requested the mechanic, where the vehicle has been since the incident, give her a detailed explanation of how the damages occurred, which is impossible since the mechanic was not there at the time. This information has already been given to Ms Field, and if there was a question about the Estimate why wasn't it stated back when it was initially given? In the meantime, the vehicle has been sitting at the repair shop incurring storage fees. All that is expected is Greenberg Gibbons pay for the damages caused by their negligence.

    Customer Answer

    Date: 03/18/2025

    I have attached the Estimate for the damage incurred on Greenberg Gibbons property due to the open grate.

Greenberg Gibbons Commercial is NOT a BBB Accredited Business.

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