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Reviews

Customer Review Ratings

4.35/5 stars

Average of 17 Customer Reviews

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Review Details

  • Review frombuster R

    Date: 02/04/2025

    5 stars

    buster R

    Date: 02/04/2025

    miss P******* was the most helpful person that I dealt with in the system I appreciate everything she has done and I appreciate her seeing myloan through

    Credit Direct

    Date: 02/06/2025

    Thank you so much for the positive feedback! We will be sure to pass this on to Stephanie and the rest of the team!
  • Review fromLorenzo F

    Date: 10/09/2024

    1 star

    Lorenzo F

    Date: 10/09/2024

    I received a mail offer from Credit Direct. I applied for a loan with Credit Direct to consolidate some small loans and credit debt into one payment, but got something totally different from them. After giving them all of my information, they made me an offer to consolidate everything that was on my credit report. It was wrong of them to assume that all of the debt that is on my credit report is legit. I consider them a waste of my time, and I highly DO NOT RECCOMEND them for anything. THEY ARE A SCAM!

    Credit Direct

    Date: 02/06/2025

    At Credit Direct, we strive to provide the best offer based on information provided by our borrowers and the credit reporting bureaus. If any of our applicants believe that the information we received from the credit bureaus is false or incorrect, we highly recommend contacting all three bureaus and filing a dispute with them directly. If the information is corrected or removed, we are happy to complete another application. We hope all the best for you and if we can be of further assistance please do not hesitate to contact us.
  • Review fromEdward M

    Date: 05/16/2024

    5 stars

    Edward M

    Date: 05/16/2024

    Great service, Easy application, approval within minutes, funds in 48 hours. Can't go wrong with that!

    Credit Direct

    Date: 05/17/2024

    We are so happy to hear this, thank you!
  • Review fromKEIHI S

    Date: 07/28/2023

    1 star

    KEIHI S

    Date: 07/28/2023

    The rep was very rude when I declined offers and explained found better rates with another company he asked "why did I not do it then" and I explained checking offers obviously and disconnected the call. I would not recommend this company to anyone!

    Credit Direct

    Date: 08/02/2023

    Hello,  We appreciate your feedback and we are sorry to hear that you had this experience. We strive to give exceptional customer service and are sorry we did not provide that to you. We have addressed this with the employee. Please reach out to us if you would like to review your offers! 
  • Review fromGabriel A

    Date: 05/31/2023

    5 stars

    Gabriel A

    Date: 05/31/2023

    I want to thank Kevin K***, Senior Loan Specialist, for his advice and guidance through my loan application. He made what I first thought was going to be a tedious experience, a mere walk in the park. He was clear on the loan requirements as well as the options that would fit my needs. To anyone reading this, give Kevin a call. You'll be glad you did.

    Credit Direct

    Date: 06/01/2023

    We are so happy to hear that Kevin was able to assist you!
  • Review fromLea D

    Date: 05/31/2023

    5 stars

    Lea D

    Date: 05/31/2023

    Marco L**** was very helpful , and professional . Thank You very much ...

    Credit Direct

    Date: 08/02/2023

    Thank you!
  • Review fromDominga M

    Date: 05/09/2023

    5 stars

    Dominga M

    Date: 05/09/2023

    ¡Excelente! Trato para con migo, me siento agradecida por su amabilidad. (gracias)

    Credit Direct

    Date: 06/01/2023

    Gracias!
  • Review fromFreida Z

    Date: 04/20/2023

    5 stars

    Freida Z

    Date: 04/20/2023

    I would like to thank Matthew G******* for all his professionalism and assistance in my transaction. He was pleasant and explained all the plans this company had. He was also kind enough to listen to me,answered all my questions. He followed up with a check up call. Awesome person. So, Thank you and I will be referring lots of friends to Credit Direct.

    Credit Direct

    Date: 05/01/2023

    Thank you so much!
  • Review fromGeorge A

    Date: 04/11/2023

    5 stars

    George A

    Date: 04/11/2023

    I am very pleased with the ease and professional way all the folks at credit direct assised me. I will highly recommend this company to any one looking for a loan. Thank you David and staff.

    Credit Direct

    Date: 04/12/2023

    Thank you so much!
  • Review fromMichael T

    Date: 03/27/2023

    5 stars

    Michael T

    Date: 03/27/2023

    Susan H was absolutely the best. She is knowledgeable and very professional. She made the process easy, followed up at every turn to make sure my experience was good.

    Credit Direct

    Date: 03/30/2023

    Thank you!

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