ComplaintsforMaryland Matchmakers Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I contracted with Maryland Matchmakers in 2019. During this time, the company connected me with only three gentlemen. I went on an initial date with all of them; however, none of them were a match. I continued to contact the Columbia office to find out whether they were looking to find me suitable gentlemen. The response was always, "We are still looking within our network and members are always joining. Please be patient". Well, the pandemic hit in March 2020 and I understand this business needed time had to reassess how to serve clients. My voicemail msgs to the Columbia office were never answered. The office has never contacted me as of today (09/01/2022). I was promised at least eight matches but was only provided three. I would like a refund of half of the $3500 fee.Initial Complaint
05/11/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am a customer of Maryland Matchmakers, their registered agent is*********************. *********************************** who can be reached through the parent company in Nevada. 702-866-2500. The local office of Maryland Matchmakers is 8850 Columbia 100 Pkwy # 402 Columbia, MD 21045-2374. I had previous problems with this company, that were resolved by me continuing my contract. Unfortunately, I recently tried to return to services with Maryland Matchmakers. I tried to log into my portal to discover that the company has gone out of business. Also the company is in bad standing with the state of Maryland for some reason. https://egov.maryland.gov/BusinessExpress/EntitySearch/Business. There website is down also. Even though this company appears to have gone out of business, is it possible for me to get a refund on the services that they can not provide. ********* ****** ****************@*****.com
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.