Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

Property Management

Bay Property Management Group
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Bay Property Management Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bay Property Management Group has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.65

    Average of 223 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Alex F

      Date: 06/14/2023

      I just finished renting a unit managed by BMG and was very disappointed. We had a number of issues with the property - from a mouse problem, to a leaking bathroom ceiling, appliances not working - you name it. Maintenance would come by and it would be excuse after excuse. They blamed our mouse problem on “just living in the city” and our bathroom leak to “not having a fan in the bathroom.” Finally after months of complaining and threatening to withhold our rent, they accidentally copied the landlord on our email who IMMEDIATELY contacted us explaining they never told him about the issues we were having. He took it upon himself to get everything resolved, without BMG, and that continued to be the case for the rest of our time there. The only thing BMG was really useful for, the rest of that time, was having a portal for us to pay rent. And payment is totally seamless - Figures. If it wasn’t for him saving the day, we probably would’ve moved out after 1 year. I wouldn’t recommend renting from any property manager by the group.

    • David G

      Date: 06/07/2023

      This company is absolutely horrible. They are completely unresponsive. Never answer calls, do not communicate well with the tenants, and are all around the worse experience I've ever had. They lost a cashier's check from my tenant and have done nothing to get me reimbursed. After the Tenants moved out I documented $7k worth of damage to the property. They emailed me at 1:12a on the day an itemized invoice was due stating that I had 10 hours to provide this information or my $6k invoice would not count and would need to be pursued privately. My tenants are 2+ months late and they are doing absolutely nothing to recuperate my back rent. The tenant documented numerous mistakes and errors on their end and as the landlord they are equally horrible. DO NOT USE THEM UNDER ANY CIRCUMSTANCE!!!

    • Renee T

      Date: 03/27/2023

      This company is the worst. They nickel & dime you for everything they are extremely poor at managing properties and they are not responsive. Save your time and money.

    Bay Property Management Group is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.