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Business Profile

Painting Contractors

Oliveira Painting Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a contract with *** Oliveira and he requested a deposit of ****. I gave him check #**** dated Aug 22,2022. Id also like to mention that the discount in the contract of $1079. was because I was buying the paint. He was going to try to paint the front of the house last Sept 2022 and the other 3 sides in the Spring of 2023 but then emailed me saying he would not be able to get there until Spring 2023. I have 23 emails with *** stating he would be here on certain dates then never show. Last contact from *** was on Aug 7 saying he would be here in a week and a half. On Sept 2 and again in an email on Sept 7 I requested my deposit back and have not heard from him. There have also been numerous phone calls left unanswered if I was able to leave him a message. Most times his mailbox was full. I feel I have been more than patient waiting for him to come do the job. Im so disappointed in his lack of professionalism and communication. Now I need to start the process over again lining up a new painter for next Spring. Such a waste of time and effort spent just to try to get him to do his job. I would like him to return my deposit. Thank you.

    Customer Answer

    Date: 09/22/2023

    I have not heard from the business in response to my complaint.

  • Initial Complaint

    Date:08/27/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 1st 2023 I fired Oliveira Painting Co. He was supposed to paint my house in October 2022, but kept giving excuses for not starting. He promised I'd be first in the spring of 2023 but kept making excuses. I have asked him for my deposit back and now he will not ************* or return my ***************

    Customer Answer

    Date: 09/07/2023

    I have not heard from the business in response to my complaint.

Oliveira Painting Co is NOT a BBB Accredited Business.

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