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Business Profile

Children's Clothing Stores

Nested Bean, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Children's Clothing Stores.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/25/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a sleep sack from Nested Bean on 4/30/2025. I opened it, saw that it was too small, and immediately put it back in the box. I returned the item within **************************************************** their return policy. The company emailed me stating they couldnt refund my money bc the packaging was ripped and the sleep sack was washed. I DID NOT wash the item. I opened the item, bc that was the only way to see the sizing. There is no statement in the return policy that the package cant be opened. I feel that that are unfairly withholding my refund based on the FALSE information that it was washed.

    Customer Answer

    Date: 08/05/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

    Regards,

    ***** ***********

  • Initial Complaint

    Date:10/31/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We placed an order for two sleep sacks from Nested Bean on 10/16/24. On 10/23 our package was delivered in a large brown box that contained one sleep slack and a fleece blanket. We never ordered a fleece blanket and don't know where it came from so we reached out to Nested Bean notifying them of the error. After continuous emails and providing them with the requested photographs they stated that they're unable to replace the blanket since its not part of their inventory. Our request is not that they replace the blanket but that they provide us with the product we purchased to begin with.

    Customer Answer

    Date: 11/11/2024

    They responded but did no provide a resolution.

Nested Bean, Inc. is NOT a BBB Accredited Business.

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