Online Shopping
Temu.comThis business is NOT BBB Accredited.
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Important information
- Customer Complaint:
BBB with the use of artificial intelligence, analyzed the complaints on 10/23/2025
BBB shared the findings and recommendations with Temu
The findings appeared to show:
Product Quality Issues: A significant portion of the complaints revolves around product quality, with
customers frequently reporting items that did not meet expectations regarding durability or appearance.
Shipping Delays: Complaints related to delayed shipping and non-receipt of orders are prevalent,
indicating possible logistical challenges or miscommunication between order placement and fulfillment.
Customer Service: Many customers reported dissatisfaction with the customer service experience,
mentioning difficulties in reaching support, long response times, and unresolved issues.
Return and Refund Processes: Issues with returns and refund processes were frequently cited, with
customers experiencing lengthy processing times and confusion about return policies.
Website Usability: Customers occasionally reported challenges with navigating the online platform,
including difficulties in searching for products or completing transactions.Temu on 11/5/2025 responded to BBB with:
1. Product Quality Issues:
At Temu, we employ a comprehensive approach to quality control on our platform that aligns with the
requirements of the markets we operate in.
· Seller Onboarding: The process begins with the onboarding of sellers, where they are required to
submit the necessary documentation. Additionally, they sign agreements affirming their commitment to
product safety and adherence to regulations relevant to their intended markets. Temu supports this
process by providing guidance and resources on compliance requirements for various markets.
· Product Oversight: Random spot checks are conducted to verify that the physical products match their
descriptions and adhere to relevant standards. This includes checking packaging, labels, and safety
markings. If any products are suspected of potential non-compliance, Temu takes swift action, which may
involve suspending the listing, requesting additional documentation, or removing the product altogether.
· Ongoing Monitoring: Temu closely monitors customer feedback to identify potential issues with
products. When concerns arise, we take prompt action to investigate and, if necessary, remove any
products suspected of being non-compliant.
· Collaboration with Authorities: Temu actively collaborates with consumer groups and regulatory
authorities to address inquiries and facilitate product takedowns or recalls when required.
· Accountability Measures: We continually guide sellers on the need for strict product safety
compliance, ensuring they are fully aware of their responsibilities. Violations can lead to warnings, product
delisting.
We will continue to consistently and rigorously uphold these measures and standards, remaining fully
committed to ensuring customer satisfaction.
2. Shipping Delays
Timely delivery is a core part of the customer experience, and Temu is committed to ongoing
improvement in this area. Since late 2024, we have expanded our U.S.-based seller, enabling a growing
number of orders to be fulfilled domestically. This shift helps improve delivery speeds and better align with
customer expectations.
Temu works with experienced third-party logistics partners to handle the shipping and delivery of
customer orders. Customers can track their order status and estimated delivery dates directly through the
Temu app or Temu.com. Estimated delivery time and shipping costs are clearly displayed at checkout and
on the order confirmation page.
While the majority of orders are delivered on time, external factors, such as severe weather or
carrier-related disruptions, can occasionally lead to delays. We actively monitor these situations and
coordinate with our logistics partners to minimize impact.
We also proactively plan with our partners to ensure stable operations during peak periods such as
holidays. Customer feedback plays a key role in shaping our logistics strategy, and we remain committed
to refining the end-to-end delivery experience in response to user needs.
3. Customer Service – Current Capacity & Third-Party Recognition
Temu offers U.S. customers multi-channel support, including a self-service Support Center, virtual
assistant, live chat, hotline, and email. In particular, Temu maintains a 7-day × 24-hour live-chat support
channel. Most customers can reach a live agent within 30 seconds via the hotline, or within 1 minute
through online chat. For issues requiring additional follow-up or verification, Temu typically responds
within 8 hours and, in most cases, no later than 24 hours.
Temu will continue to invest in our customer service team to enhance its capacity and responsiveness,
ensuring that we deliver efficient and satisfactory solutions. We’re committed to addressing every
customer’s inquiry and feedback in a timely, fair, and friendly manner.
4. Return and Refund Processes
At Temu, we strive to provide a reliable and user-friendly shopping experience by connecting consumers
with a broad network of independent third-party sellers. While Temu does not manufacture or own the
products sold on the platform, we work closely with sellers to help ensure that product listings meet
applicable standards and that customers receive support when issues arise.
In the event a product is damaged or does not meet expectations, customers may contact Temu directly.
We will assist in coordinating a resolution between the customer and the seller, in accordance with our
platform policies and applicable consumer protection guidelines.
Below are the return and refund processes applicable to customers in the U.S. market.
Simple Return Process: Temu provides a simple and convenient return process for customers. The
following is an example of how the return process works. To request a refund, customers can log in to the
Temu app or Temu.com through their account, open the ‘Your Orders’ page, and click ‘Return/Refund.’ If a
return is needed, customers can select their preferred return and refund options. After submitting a
request, Temu provides a return label to ship the items back. Customers should place all returnable items
in one package, include the original barcodes, attach the provided return label, and ship the package from
the nearest USPS or UPS location. Refund status can be tracked via the order details page or through
Temu’s SMS, email, or push notifications.
Free First Return Policy: Return shipping is free on the customer's first return of one or multiple
returnable items for EVERY order within 90 days for most items from the date of purchase, with some
exceptions. Pickup return method may charge for an additional fee. Pickup return method may charge an
additional fee in limited scenarios.
Through these measures, Temu is committed to providing a transparent, efficient, and reliable return and
refund process, ensuring that customers can shop with confidence and ease. We greatly appreciate BBB
for highlighting potential issues, and we will continuously collect customer feedback to further optimize the
returns and refund experience.
5. Website Usability
We understand that a seamless online experience is critical to customer satisfaction, and we take all
usability feedback seriously. Temu’s technical and customer service teams work closely together to
promptly investigate and resolve reported issues. Temu is dedicated to providing a smooth, reliable, and
user-friendly experience for all users, whether on Temu.com or through the Temu app.
Temu sincerely appreciates the BBB’s continued communication and constructive feedback. We remain
fully committed to continuously improving every aspect of our service—from product quality and shipping
to customer support and post-purchase processes—while maintaining transparency, accountability, and a
customer-focused approach throughout our growth. We value the opportunity to address these matters
and will continue to take proactive steps to ensure a reliable, safe, and satisfying experience for all
customers.
Complaints
This profile includes complaints for Temu.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 5,477 total complaints in the last 3 years.
- 2,234 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:11/06/2025
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I ordered something from Temu with a guaranteed delivery date of 04-Nov-25 at the latest. Two days later, I had not received it and the tracking wasnt updated. I have tried at least 10 times to get a resolution and two days later, they are still giving me the runaround. No resolution and my package isnt delivered yet.Business Response
Date: 11/14/2025
Hello ****,
I am ******* from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback and we are sorry for the inconvenience this may have caused. Upon checking, our customer service department offered you an explanation through an email ticket on November 13. Please check your Temu account or email inbox for more details and respond correspondingly if you have any other requests regarding this matter.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat.
Best wishes,
*******Customer Answer
Date: 11/14/2025
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
**** ***Initial Complaint
Date:11/06/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I placed an order on Temu that was split into two deliveries. I was notified that a shipping company by the name of SwiftX would be delivering one of packages and I believe Temu used a fraudulent company for this delivery. On 11/4/2025, the Temu app and the tracking information on the website stated that the delivery failed because of my address and to call ************ or email ***************************************. My address is easily viewable on ****** Maps and Apple Maps. I've also received other deliveries with no problem from *** and USPS...from Temu and on 11/4/2025.When I called the number, I get a ******* error message (my carrier). I was able to get through a few times but I then got a message saying the *** was busy and to call back. I also emailed them on 11/4/2025 and got no response. On their contact form, they don't even list my state of *********. I contacted Temu about this and they keep adding $5.00 to my credits when I want this resolved. Either deliver my items or process my refund back to Affirm for these items. In the chat, they mentioned they could not contact this delivery company by phone which is a huge red flag and they were waiting for a response to their email. If there are issues with international shipping and delivery, Temu should say that instead of using fraudulent companies that can't be reached and were just established 5/2025 and they should certainly refund the original method when this is brought to their attention. I am not looking to wait 15 days for a refund since they choose a company that doesn't seem to be legit.Business Response
Date: 11/12/2025
Hello ********,
I am ****** from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback and we are sorry for the inconvenience this may have caused. We have checked the order details you provided and can confirm that your order has been partially refunded. $12.99 has been refunded to your original payment method. Once the refund has been successfully processed, please note that it may take 3-10 business days for the refund to appear in your original payment method. Our customer service department also reached out to you via an email ticket on November 8 to provide explanation and has been following up on this issue. Please check your Temu account or your email inbox for more details and respond correspondingly if you have any further requests.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat.
Best wishes,
******Initial Complaint
Date:11/06/2025
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Ordered diamond art, started it then realized im missing correct beads for this imparticular diamond art. I recieved beads that are not for this diamond art and missing the correct ones. I have tried to work with Temu but they are no help.Business Response
Date: 11/13/2025
Hello Caitlyn,
I am ****** from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback and we are sorry for the inconvenience this may have caused. We have checked the order details you provided and can confirm that your order has been partially refunded. $4.38 has been refunded to Temu Credit balance. Temu credits appear in your Temu credit balance within 3 minutes and can be used immediately.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need any assistance, please don't hesitate to message us through Temu.com or Temu app live chat.
Best wishes,
******Initial Complaint
Date:11/05/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a notification saying I had credits to spend and when I clicked I only ad a bunch of flash advertisements.This upset me that I didnt even have a $5 credit to use so I talked to 2 service workers about ******** worker just kept telling me to wait and didnt acknowledge it told me I have credits.Then still had me wait for long periods of time so it would time out The 2nd one is doing the same thing except offer a coupon that is also confusing. Just change the way you advertise to not say it has free credits or credits to use. And own up to the deceptive error.Business Response
Date: 11/12/2025
Hello ******,
I am ****** from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback, and we are sorry for the inconvenience this may have caused.
We have checked the details you provided and can confirm that our customer service department has been following up on this issue. They will contact you regarding this issue and provide you with a compensation plan on November 12. Please keep an eye on your inbox for more details and respond if you have any other requests.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat.
Best wishes,
******Initial Complaint
Date:11/05/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Item Returned to Warehouse Pending Inspection The item has been physically returned to our facility. It has not yet been fully processed into our system, and the refund is pending successful inspection. You will receive a final confirmation once the return is approved and the refund is initiated.Business Response
Date: 11/13/2025
Hello,
I am ******* from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback and we are sorry for the inconvenience this may have caused. We have checked the order details you provided and can confirm that your order has been fully refunded to your Credit balance. Temu credits appear in your Temu credit balance within 3 minutes and can be used immediately.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need any assistance, please don't hesitate to message us through Temu.com or Temu app live chat.
Best wishes,
*******Initial Complaint
Date:11/05/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Regarding Your Concern - Temu **************** ********************** **************** Team dr***ia Oct 31, 2025, 11:43 PM Like I said before, they shouldn't leave anything without my signature or give it to me directly. I live in a building with 26 floors and 200 apartments. It's not safe to leave it downstairs or in hallways. People take things, and I am not responsible if the seller's carrier mishandles them. What proof do I have that it was delivered when it was not? I checked everything. I inspected both my neighbor's mailbox area and my own floor. It is not recommended to lead it in the hallways. The vendor is a terrible seller for treating customers like this.The carrier shouldn't leave anything without my signing or giving it to me directly. They prefer not to issue a refund because the alleged deliverer claims that the item was delivered. What a scam. I will never buy from Temu again, no matter how reasonable the price is. Furthermore, I will report this to everyone.I bought a laptop from Temu online. They say it is delivered on Oct 29, 2025, and after review, there is currently not enough information to prove that the package was not received. If you have any proof or questions, contact customer service for further assistance. What evidence do I have that it was delivered when it was not? The vendor is a terrible seller for taking advantage of senior customers like this.Business Response
Date: 11/13/2025
Hello ****,
I am ****** from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback. We apologize for any inconvenience this may have caused. According to our latest internal information, our customer service team reached out to you via an email ticket on November 11 to provide assistance and has been following up on this issue. Please check your Temu account or your email inbox for more details and respond correspondingly if you have any further requests.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need any assistance, please don't hesitate to message us through Temu.com or Temu app live chat.
Best wishes,
******Initial Complaint
Date:11/05/2025
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hi. My package was indeed delivered however the package was just thrown from his vehicle into my yard (barely missing the sidewalk). He didnt even get out of the car and place it by my front door. There also wasnt a delivered notification until hours later. I have a video of the package toss as well as this omens picking it up.
My desired resolution is not delivery but compensation for the package. Had it been placed on the porch it would have never been stolen. There is a large hill between the sidewalk and my porch and there was no way to see the package from the sidewalk if placed on the porch.
I get many deliveries and this has never been an issue.
Customer Answer
Date: 11/05/2025
Hi.. I purchased thru Temu. I was told to contact the shipping company because once the goods reach the shipping company they are solely responsible for the item after that.Customer Answer
Date: 11/05/2025
My delivery driver literally threw my package into the front yard, without an attempt to even get out of his vehicle. In turn, my package was stolen. It's not the shippers fault, but instead the delivery driver.I tried to call Uni Uni numerous times (with wait times over 25 mins) and emailed support on 4 occasions. So far, I got nothing in return.Business Response
Date: 11/13/2025
Hello ***,
I am ****** from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused. According to our latest internal information, our customer service team reached out to you via an email ticket on November 12 to provide assistance. Please check your Temu account or email inbox for more details and respond correspondingly if you have any further requests.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need any assistance, please don't hesitate to message us through Temu.com or Temu app live chat.
Best wishes,
******Initial Complaint
Date:11/05/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Urgent Refund Issue and Unauthorized Charge Hello I am contacting you regarding a charge made to my account for items that were never confirmed for purchase. On November 5, 2025, Temu charged me ****** through Cash App Pay for order PO 211 ***************** D01 even though the items were only in my cart and not submitted as an active order. I did not authorize this transaction.While a refund has been initiated, the full amount has not been returned. The refund currently shows only *****. I am requesting that the complete ****** be refunded immediately to the same payment method used.This is unacceptable. Charging a customer without confirmation violates basic consumer protection standards and Temus own purchase policy. I expect the remaining 7.69 to be refunded without delay and for this issue to be escalated to ensure it does not happen again.Please confirm once the full refund has been issued.Business Response
Date: 11/12/2025
Hello *******,
I am ****** from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback, and we are sorry for the inconvenience this may have caused. We have checked the details you provided and can confirm that our customer service department has been following up on this issue. They will provide a detailed explanation on November 12. Please keep an eye on your inbox for more details and respond if you have any other requests.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat.
Best wishes,
******Initial Complaint
Date:11/05/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 11/2/25 they withdrew two charges over ***** . I have contacted them and they just refuse to give me my money back. That money was for groceries and everybody knows the state of the government right now and I need that money. I did not order anything from them not anything.Business Response
Date: 11/12/2025
Hello *******,
I am ****** from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback, and we are sorry for the inconvenience this may have caused.
We have checked the details you provided and can confirm that our customer service department has been following up on this issue. They have carefully reviewed the transaction information you provided. However, they were unable to locate the transaction in our system. To assist you further and conduct a thorough investigation, they kindly requested the payment details and contacted you through an email and app message on November 5 and November 9. They still do not receive any replies. Please check your inbox for more details and respond with more information.
Customer satisfaction is of the utmost importance to us and we are constantly working to improve our service quality. If you need further assistance, please message us through Temu.com or Temu app live chat.
Best wishes,
******Initial Complaint
Date:11/05/2025
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Please allow me to list for you the three core failures that your platform could not avoid in this transaction: ?Design-induced Misinformation? The extremely low visibility of the pre-sale prompts is not a coincidence; it is a systematic deprivation of consumers' right to know on the part of the platform's interface design. Due to the deliberately minimized information presentation on your platform, I made a wrong purchasing decision. ?Schemes of Fraud? After I complained about the need for expedited shipping, they provided such an absurd solution of "cannot deliver on any date other than the originally scheduled one", which is a contempt for the user's intelligence and a waste of time. This is not the fault of the customer service staff individually, but a clear indication of the complete failure of the platform's after-sales mechanism. ?Process-related Trap? When cancelling the order, they deliberately concealed the crucial information of "funds being frozen for 2-5 days", causing me to get into a financial planning predicament. This is an information black hole set by the platform in the critical transaction process. The above three points collectively form a complete and interrelated negative user experience.Business Response
Date: 11/11/2025
Hello ****,
I am ******* from Temu.com. I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.
Thank you for your feedback. After our internal investigation, we were unable to identify the specific issue based on the information you provided. To assist with further investigation of your case, our customer service department sent you an email on November ********************************** telephone phone number associated with your Temu account. Please check your email inbox and respond accordingly. We are more than happy to receive your reply and would like to verify it for you.If you need any other assistance, please don't hesitate to message us through Temu.com or Temu app live chat. Hope you have a great day!
Best wishes,
*******
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