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About

About This Business

US Service Animals educates and assists people with disabilities through the use of animals. They offer information on Service Animals, Emotional Support Animals, and the laws surrounding ownership of each. USSA consults with mental health care professionals in all 50 states.

BBB Accredited Since: 4/9/2019

Years in Business: 11

Products and Services

ESA Letter for Housing, ESA Letter for Airline Travel, Service Animal Registration Kit (Certificate and Photo ID card), Emotional Support Animal (ESA) Registration Kit (Certificate and Photo ID Card), Service Animal Vests, Emotional Support Animal Vest, Service Animal Collar, Emotional Support Animal Collar, Service Animal Collar Tag, Emotional Support Animal Collar Tag, Service Animal Leash, Emotional Support Animal Leash, Service Animal Patches, Emotional Support Animal Patches, ESA Letters for Travel , ESA Letters for Housing, Lanyards

Photos and Videos

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Business Details

BBB File Opened:
1/31/2017
Business Started:
7/22/2015
Business Started Locally:
7/22/2015
Business Incorporated:
7/22/2015
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
SAPS LLC
US Service Animals
Business Management:
Mr. Jim Benson, Principal

Additional Contact Information

Principal Contacts
Mr. Jim Benson, Principal
Customer Contacts
Mr. Jim Benson, Principal
Additional Phone Numbers
Other Phone: (985) 257-2726
Other Phone: (985) 202-2189
Other Phone: (985) 441-4023
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Payment methods
Visa, Mastercard, Discover, American Express, Paypal
Refund and Exchange Policy

FOR PRODUCTS:
If you are not completely satisfied, please call us or email us for a 100% refund within 45 days of your purchase.
Phone: (985) 441-4023
Email: [email protected]
Address: 69156 Hwy 190 Service Rd., Covington, LA 70433

FOR ESA LETTERS

We guarantee that the mental health professional to whom we refer you is properly license and that the letter he/she provides meets applicable federal laws. If your letter is rejected by any government housing authority, we will issue a 110% refund of the consultation cost.*
110% Guarantee of the ESA letter details:

*For the 110% refund:
- You must present proof that a written request for reasonable accommodation and the ESA authorization letter were presented to your landlord, housing management company, or housing authority.

- If you are refused reasonable accommodation, you must call our legal department for legal support to give us the chance to guide you through the complaint process or contact your landlord, housing management company, or housing authority.

- After filing disability discrimination complaints with HUD and the state housing authority, present the rejection letter from any of the government housing authorities that they have rejected your ESA due to the letter.


Latest Reviews

  • Jenn B

    "So I needed the password in a hurry and my rep got it DONE !" ... Read full review

  • John B

    "There is a customer service phone line number, it is answered by a real person. REMOVED took my call and resolved my issues quickly and professionally." ... Read full review

  • Wojciech N

    "Greate customer service with VIP and all benefits with i recommended to everyone makes everything easier and faster Highly recommend"

View all Reviews

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