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          Find a Location

          Gerry Lane Chevrolet has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Gerry Lane Chevrolet

              6505 Florida Boulevard Baton Rouge, LA 70806

              BBB Accredited Business
            • Gerry Lane Chevrolet

              PO Box 66456 Baton Rouge, LA 70896-6456

              BBB Accredited Business

            Business ProfileforGerry Lane Chevrolet

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            15 complaints closed in last 3 years

            8 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/1/1987

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers sales & service of Chevrolets.

            Business Details

            This is a multi-location business.

            Find a Location

            Gerry Lane Chevrolet has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Gerry Lane Chevrolet

                6505 Florida Boulevard Baton Rouge, LA 70806

                BBB Accredited Business
              • Gerry Lane Chevrolet

                PO Box 66456 Baton Rouge, LA 70896-6456

                BBB Accredited Business
              BBB File Opened:
              2/1/1987
              Years in Business:
              57
              Business Started:
              9/9/1966
              Business Started Locally:
              1/1/1987
              Business Incorporated:
              9/9/1966
              Accredited Since:
              2/1/1987
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              300
              Alternate Business Name
              • Gerry Lane Enterprises
              Business Management
              • Mr. Eric Lane, President
              • Mr. Tyler Lane, Executive Manager
              • Mr. Chad Chapman, Service Manager
              • Ms. Riley Womack, Director of Marketing
              Contact Information

              Principal

              • Mr. Eric Lane, President
              • Ms. Riley Womack, Director of Marketing

              Customer Contact

              • Mr. Eric Lane, President
              • Mr. Tyler Lane, Executive Manager
              • Ms. Riley Womack, Director of Marketing
              Additional Contact Information

              Fax Numbers

              • (225) 927-5146
                Primary Fax

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/15/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Refusal to speak with about my vehicle and used profanity towards me.
              Read More

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kia P

              03/14/2024

              I will never bring so much as a bicycle over to Gerry Lane Chevrolet for service. Both service managers were disrespectful, unprofessional and incapable for communicating updates on my vehicle. My insurance company had no issue paying out claims for parts/services but the service department repeatedly refused to submit supporting documentation to pay out the claim. When I was notified that the car was finished, I payed out my deductible and drove off... only to find that there were issues (still) with the car. Returned the car the next day, and was told it "MIGH" be the steering column. (No reassured). When I spoke to Chad, about my dissatisfaction he told me "if I wasn't satisfied with their services, to come get my car and take it someone else." I had to escalated my dissatisfaction to the Operations Director and Mr. Eric Lane himself to get the claims resolved. However, I never got so much as an apology from any one of them as to how I was treated through this whole experience. Lack of communication, unprofessional, inexperienced techs in the service department. I will never obtain services or buy a car from that location

              Local BBB

              BBB of South Central Louisiana

              BBB Reports On

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