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Business Profile

Fitness Center

Wel at Humana
BBB Accredited BusinessA+Rated by BBB
Visit Website(502) 580-9354Write a Review

About

Overview

Wel at Humana

522 W Main St

Louisville, KY 40202-2920

View Service Area
See Hours
Operating Hours
6:00 AM - 7:00 PM
6:00 AM - 7:00 PM
6:00 AM - 7:00 PM
6:00 AM - 7:00 PM
6:00 AM - 7:00 PM
8:00 AM - 1:00 PM
Closed

BBB Accreditation & Rating

Wel at Humana is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

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BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
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About This Business

Wel at Humana provides fitness and wellness services, including group exercise classes, personal training, and access to exercise equipment. The company assists clients with fitness coaching, nutrition guidance, and access to amenities such as locker rooms, cardio equipment, and recovery spaces.

BBB Accredited Since: 6/22/2018

Years in Business: 56

Products and Services

Cardio Equipment, Fitness Coaching, Functional Trainer, Group Classes, Locker Rooms, Meditation, Nutrition Station, Personal Training, Pilates, Recovery Room, Retail Shop, Sauna, Spin Studio, Steam Room, TRX Suspension Training, Weightlifting Equipment, Yoga

Business Details

Local BBB:
BBB serving Greater Kentucky and South Central Indiana
BBB File Opened:
2/21/2019
Business Started:
3/31/1970
Business Started Locally:
6/22/2018
Type of Entity:
Corporation
Related Businesses:
Humana, Inc.
Business Management:
Mr. Matt Palmer, General Manager

Additional Contact Information

Principal Contacts
Mr. Matt Palmer, General Manager
Customer Contacts
Mr. Matt Palmer, General Manager
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media

Additional Information

Business Categories
Fitness Center

Latest Reviews

  • Kim S

    "this insurance company hires insuficient company to give nusafe ridesi have now made FIVE COMPLAINTS AND STILL REFUSES TO DOANYTHING ABOUT IT THEY'RE PROTECTING THEM!" ... Read full review

  • Theodore H

    "Honestly I have been dealing with them for about a year or so and I got to say they suck first I had Humana but then I had to upgrade my dental and add my vision and I thought I was getting a better deal of a plan boy was I wrong I'm hoping at the end of the year I get a new help plan cuz I really hate these people the customer service sucks and so does the online portal you can't make any adjustments there at all if you even wanted to let's say you wanted to update your credit card information oh yeah just go on a portal no you cannot go there All it does is just show you your plan you can't do anything there you can't update any information so you try to call oh that's right you can't call anytime of our even through an automated service you have to call at the times that the hours are set even if you're just doing a payment or update in information you can't do it outside of the window which I thought was stupid considering you dealing with an automated service oh can I do it on the weekends remember Humana is on open for certain hours and that includes the automated service on the telephone or you want to do updates you can't do anything until you actually talk to a person so what is the point there also there was things on my plan I wasn't even aware of when I upgraded that was the point of the upgrade far as my dental I thought when I went to the dentist and some things were supposed to be covered by my plan find out no it's only once a year so what was the point of me upgrading my plan to add it if all it did was really just make me pay more money and I'm actually surprised there aren't any other complaints here probably because it's actually kind of hard to find Humana and make a complaint about them it took me a minute to go through the BBB just the fine where I can make a complaint anyways yeah I know this is long but what can I say Humana sucks and I'm hoping to look for something better cuz I can't do another year with them and I hope I can't find better"

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