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      Country
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          Find a Location

          Sullivan University has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Sullivan University

              3101 Bardstown Road Louisville, KY 40205-3013

              BBB Accredited Business
            • Sullivan University

              P O Box 33-308 Louisville, KY 40233

              BBB Accredited Business
            • Sullivan University

              2355 Harrodsburg Road Lexington, KY 40504-3307

              BBB Accredited Business
            • Sullivan University

              63 Quartermaster St PO Box 998 Fort Knox, KY 40121-0998

              BBB Accredited Business
            • Sullivan University

              4000 Dupont Cir Louisville, KY 40207-4802

              BBB Accredited Business

            Business ProfileforSullivan University

            College and University
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/1/1962

            Years in Business: 62

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Sullivan University has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Sullivan University

                3101 Bardstown Road Louisville, KY 40205-3013

                BBB Accredited Business
              • Sullivan University

                P O Box 33-308 Louisville, KY 40233

                BBB Accredited Business
              • Sullivan University

                2355 Harrodsburg Road Lexington, KY 40504-3307

                BBB Accredited Business
              • Sullivan University

                63 Quartermaster St PO Box 998 Fort Knox, KY 40121-0998

                BBB Accredited Business
              • Sullivan University

                4000 Dupont Cir Louisville, KY 40207-4802

                BBB Accredited Business
              BBB File Opened:
              6/1/1978
              Years in Business:
              62
              Business Started:
              1/1/1962
              Accredited Since:
              4/1/1962
              Type of Entity:
              Corporation
              Alternate Business Name
              • Sullivan University System, Inc.
              • Sullivan Fort Knox Extension
              • Sullivan University Online
              • Sullivan University College of Pharmacy
              Business Management
              • Ms. Jill Long, Executive Assistant
              • Mr. Glenn Sullivan, President
              • Mr. Chris Ernst, Vice President of Administration
              • Dr. Tim Swenson, President
              Contact Information

              Principal

              • Mr. Glenn Sullivan, President
              • Dr. Tim Swenson, President

              Customer Contact

              • Ms. Jill Long, Executive Assistant
              • Dr. Tim Swenson, President
              Additional Contact Information

              Fax Numbers

              • (502) 454-4880
                Other Fax

              Phone Numbers

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/05/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              I am in the process of gaining admission to a University in North Carolina. In the process the admissions officer stated I needed to gain a transcript from Sullivan University. I applied and was accepted to Sullivan University back in 2008 right after high-school but didn't attend due to moving to Louisiana. I contacted Sullivan University about this and they said I had a balance of over $3000 and they would not release that transcript until it is paid in full. I never got a contact about a bill or collections and it is not on my credit report. I asked for a bill or proof of this debt and was told I would receive it via email. The email is a hand typed message saying what I supposedly owe them and that no bill is available. There isn't even a bill or anything to dispute, I shouldn't have to pay this debt and this could potentially prevent me from continuing my education moving forward. I would like them to remove this debt that there is no proof of and whatever "transcript" they say that I have. This seems like a huge scam.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Eryn F

              07/22/2021

              I started Sullivan in Sept 2020 for my bachelors. In March of 2021 my fiancée was hit by a drunk driver and was in the hospital at U of L Trauma Center. i let my teachers know what was going on and they were extremely helpful, they offered to give me extensions. i finished out the quarter. I had made the decision to withdraw from school because with everything that was going on in my personal life with him not being able to walk and losing an income and myself being the only provider taking care of him and 3 kids. I had called Charlie at Sullivan numerous times, with no success of reaching her, so i could let her know that i needed to withdraw from school. I finally left a message with another lady that i needed to withdraw shortly after that Charlie called and asked me what was going on so i gave her the story of what was all going on. She told me that if i was ever in a position to come back and wanted to all i needed to do was give her a call. She said she would send me a withdraw form to my email, which i never received. A couple weeks after i talked to Charlie i received a call from someone else asking if i wanted to return in Sept of '21, i explained again everything that had gone on in my personal life with my fiancée and that i wasnt ready to come back because i wouldnt be able to give it my full attention. Then on 7/8/21 i get an email that says my FAFSA for 2021-2022 has been successfully completed. Then on 7/22/21 i receive a call from Amanda from Accounts Resolutions asking me if i could take care of the $4,800 + debt i had with Sullivan. i told her no because i shouldnt have a debt. She had mentioned Financial Aide and i told her that i never got any money from Financial Aide and she said "oh i know the funds were returned" i then said ok well then why do i owe you $4800 if you got your money back? She said because in your handbook it says you have to withdraw within the first week of the new quarter in order to not be charged full price for that quarter. But i was told when i withdrew that it was withdraw by the 4th week. So out of all the people that called me asking me to come back nobody EVER mentioned a balance! When i was telling Charlie that i was withdrawing i asked her if everything was good and she said yes everything is fine just let me know when you are ready to come back. I told Amanda at the accounts resolution department that i was going to talk to charlie to ask her what happened and Amanda informed me that nobody at Sullivan would be allowed to talk to me. i told her that i would try anyways because someone there along the way dropped the ball. i asked her about the FAFSA form why it said it was completed and she said she didnt know. I said ok well then someone needs to explain to me why it says a FAFSA was completed on my behalf when i was not the one that did it. I have never been so disappointed with the way a school handles situations. And have never heard of a more money hungry school! I had heard horror stories about Sullivan but i had never had any personal problems with them until now! I guess sullivan expects you to schedule life changing traumatic events around the first week of a new quarter. like i said i am the only provider in my home now due to his accident. they do not care about your education they literally ONLY care about money! save yourself the stress and look elsewhere for a college to attend!

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