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About

About This Business

Tempur-Pedic provides mattresses, bed bases, pillows, bedding, and mattress toppers, including TEMPUR-Adapt and TEMPUR-Breeze collections. The company assists clients with pressure relief and motion cancellation through TEMPUR-Material technology.

BBB Accredited Since: 2/13/1995

Years in Business: 34

Products and Services

Mattresses & Bedding, Office Chairs, Mattress Covers, Home Accessories, Travel and Luggage, Pillows, Bed Bases, Bedding, Mattress Toppers, Mattresses, Tempur Plush Cushions, Travel Collection

Business Details

BBB File Opened:
3/8/2005
Business Started:
1/1/1992
Business Incorporated:
12/30/1996
Type of Entity:
Corporation
Alternate Names:
Tempur-Pedic
Tempur-Pedic Professional, Inc.
Tempur World
Tempur-Pedic International, Inc.
Swedish Sleep System
TA Associates
Tempur World, Inc.
Tempur-Pedic North America, Inc.
Swedish Sleep Shop
Tempur-Pedic Direct Response
Sealy Mattress Manufacturing Co
Sealy, Inc
Sealy Mattress Co.
Sealy Mattress Company
Cocoonâ„¢ by Sealy
Sealy®
Sealy Posturepedic®
Optimumâ
Stearns & Foster
Business Management:
Ms. Patrice Varni, Sr. Vice President of Tempur Sealy Brands
Ms. Barbara York, Customer Service Supervisor
Mr. Dan Wagner, Vice President of Customer Care

Additional Contact Information

Principal Contacts
Mr. Dan Wagner, Vice President of Customer Care
Customer Contacts
Ms. Stephanie Gaines, Executive Assistant to the President
Mr. Rick Anderson, President-North America
Ms. Patricia Cheeks, Customer Service Representative
Ms. Patrice Varni, Sr. Vice President of Tempur Sealy Brands
Ms. Barbara York, Customer Service Supervisor
Mr. TJ Johnson, Customer Service, Sealy
Mr. Dan Wagner, Vice President of Customer Care
Fax numbers
Primary Fax: (859) 259-9843
Additional Phone Numbers
Other Phone: (800) 411-7129
Other Phone: (800) 886-6466
Other Phone: (800) 878-8889
Other Phone: (888) 225-7984
Other Phone: (888) 832-1407
Additional Email Addresses
Primary: Email this Business

Additional Information

Latest Reviews

  • Jacquelyn L

    "Absolutely no customer service. Manager would not even think about an exchange."

  • Brandon O

    "I am writing this review because I am extremely dissatisfied with both the quality of my Tempur-Pedic mattress and, even more importantly, the way Tempur-Pedic has handled my warranty claim. I purchased this mattress approximately four years ago following back surgery." ... Read full review

  • Alex H

    "I purchased a Tempur-Pedic mattress with the expectation that its 10-year warranty would protect against manufacturing defects. When the mattress developed significant sagging, I submitted a warranty claim." ... Read full review

View all Reviews

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